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Hill Country Honda - Service Center

San Antonio, TX

4.6
571 Reviews

571 Reviews of Hill Country Honda - Service Center

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September 27, 2025

Intake and pickup were handled by very nice and helpful reps. Thoroughly explained everything, and suggested i call my previous dealer for some missing info. More

by KASmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien, svc dept / Alánn, svc dept
September 17, 2025

Alain was very professional, courteous, prompt to contact me if anything needed attention. 5 stars. More

by Ronj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain
August 29, 2025

Called this AM 0830 hrs for service appt. Was sent to voicemail. Left a message but they never called back. Used their chat app and was told they would call and or send email. They never did. More

by Azog
Service Communication
Recommend Dealer
No
Employees Worked With
Never got to talk to an employee
August 19, 2025

They are a busy dealership, so text/email was the easiest way to reach our service advisor. Price for service was fair with no surprises. I like their platform for showing what the tech found and laying out More

by pattib323831
Recommend Dealer
Yes
Employees Worked With
Ford H.
August 12, 2025

Loved the customer service! ! Took car in for maintenance and the staff upon arriving were so professional. Keeping updated on my car status was great. More

by bkeammerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Macias. There was also another young lady that provided feedback on my car
July 30, 2025

Have purchased two vehicles from Hill Country Honda and influenced two others to buy a vehicle here. Always get the best customer service, sales experience and maintenance. I highly recommend Hiill Count More

by lhanderjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaan Macias
July 02, 2025

Alann provided great customer service, and it is much appreciated! Thank you Alann for your genuine attention to my needs and also going out of your way to provide me with a loaner car while my CRV was More

by Sylvia Villarreal
Recommend Dealer
Yes
Employees Worked With
Alann
June 18, 2025

I had such a wonderful experience at Hill Country Honda! Travis acted with such professionalism. He took such good care of me and my car, I will never take my car anywhere else. Thank you so much Hill Count More

by laurakaytyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I had a wonderful experience when I went to Hill Country Honda for routine service for my 2018 CRV. My Service Advisor Alann Macias was so helpful and organized! He went over all proposed services and fees More

by Babycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alann Macias
May 22, 2025 -

Hill Country Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

Amazing customer service. Clean comfortable customer waiting area. I was kept informed on how my car was being serviced. More

by cheryl.oehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary S
May 19, 2025 -

Hill Country Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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