Hill Country Honda

Hill Country Honda responded

Thank you so much for sharing your exceptional experience with us! We're thrilled that Matt provided thorough and helpful service for your daughter's Civic and your HR-V. It's wonderful to know that he went out of his way to assist you, answer all your questions, and provide a great deal for the services you need. We're also delighted to hear that your father, with his extensive mechanic background, was impressed with Matt's knowledge and customer service. We greatly appreciate your kind words and recognition of Matt's exceptional service. We understand the importance of acknowledging outstanding customer experiences, and we're grateful that you took the time to share your positive feedback. We'll pass along your appreciation to Matt, which will undoubtedly motivate him to continue delivering superior customer service. We're delighted to have exceeded your expectations throughout the customer experience, and we're honored that you will continue choosing Hill Country Honda for your future business. Please don't hesitate to reach out if we can assist you with anything else. Thank you again for your support, and we look forward to serving you with the same high standard of service in the future!

Hill Country Honda responded

Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with our professional and experienced salesman. We strive to provide excellent service and a knowledgeable approach when it comes to assisting our customers with their car needs. We're glad to know that our salesman was easy, friendly, and not pushy, creating a comfortable environment for you. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and assistance!

Hill Country Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that Elijah provided exceptional assistance and that you couldn't have asked for a better salesman. Creating a friendly and welcoming environment is important to us, and we're glad that everyone at Hill Country Honda made you feel that way. We appreciate your trust in us and your intention to continue doing business with us in the future. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and excellence!

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that our Honda representative was great to work with and demonstrated excellent knowledge. We strive to provide a seamless and enjoyable experience for our customers, and we're glad that we met your expectations in that regard. We appreciate your recommendation and your trust in our representative. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and expertise!

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that you had a great time talking with Elijah and Roy, as well as a positive experience with our finance team. Providing excellent service and creating a pleasant environment is important to us, and we're glad that we met your expectations. We appreciate your kind words and your intention to return when your lease is up. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and professionalism!

Hill Country Honda responded

We understand that the presence of stains on the chairs was not satisfactory, and we apologize for any inconvenience caused. We take cleanliness seriously and appreciate you bringing this to our attention. Your feedback will be shared with our team to ensure the necessary steps are taken to address this issue and maintain a clean environment for our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your understanding, and we wish you all the best.

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that you received good customer service and that our team was attentive in asking if you needed anything. We strive to provide a welcoming and supportive environment for all our customers. We're also glad to hear that our team was able to provide effective interpretation and explanations in Spanish, ensuring clear communication. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and attention! ¡Gracias por tus comentarios positivos! Nos complace saber que recibiste un buen servicio al cliente y que nuestro equipo estuvo atento al preguntar si necesitabas algo. Nos esforzamos por brindar un ambiente acogedor y de apoyo para todos nuestros clientes. También nos alegra saber que nuestro equipo pudo proporcionar una interpretación y explicaciones efectivas en español, asegurando una comunicación clara. Tu satisfacción es nuestra prioridad y apreciamos tus comentarios. Si hay algo más en lo que podamos ayudarte en el futuro, no dudes en contactarnos. Gracias nuevamente por elegirnos y esperamos poder atenderte con el mismo nivel de cuidado y atención.

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that your experience went quickly and that everyone was helpful. We believe in providing efficient and supportive service to our customers, and we're glad that we met your expectations in that regard. We also appreciate that our team informed you about other potential options without pressuring you, as we aim to respect our customers' choices. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that our location has become your favorite place to visit, despite not being the closest to your house. We greatly appreciate your dedication to the excellent service we strive to provide. It's fantastic that our employees have consistently been courteous and helpful during your visits. We value your loyalty as a customer and are thrilled to hear that you plan to continue visiting us for as long as you own your Honda. We would be honored to assist you with purchasing your next vehicle when the time comes. Please let us know if there's anything else we can do to enhance your experience. Thank you again for your support, and we look forward to serving you with the same level of exceptional service in the future!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled that Elijah provided you with professional service and made the car purchasing process easy. It's wonderful to know that he could answer all your questions and that you found him an awesome salesman. We'll be sure to pass along your kind words to Elijah. Please don't hesitate to reach out if you have any further questions or need additional assistance. Thank you again for choosing us, and we look forward to serving you with the same level of excellence in the future!