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Hill Country Honda

San Antonio, TX

4.6
768 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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768 Reviews of Hill Country Honda

May 20, 2023

Got me in very quickly, did the oil change and inspection plus multi point inspection. Needed 3 other services and they had coupons for each service and they applied them. Also washed my car and left it lo More

by JLHODGES782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to get you in quickly and provide the necessary services, including the oil change, inspection, and multi-point inspection. We strive to make our services convenient and affordable, so we're glad you found coupons for the additional services you needed and that we applied them accordingly. Additionally, it's great to know that we went the extra mile by washing your car and leaving it looking good. We truly appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

May 20, 2023

I love it, every time that I go enjoy the visit, you can drink coffee or tea, chocolate or water, the people are very nice. Blessings More

by Patyvmedina5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis kesler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your lovely review! We're delighted to hear that you love visiting us and enjoy the experience each time. It's our goal to create a welcoming environment, and we're glad you appreciate the variety of beverage options we offer. Our team takes pride in providing exceptional customer service, and it's heartwarming to know that you find them very nice. We appreciate your kind words and blessings. If there's anything else we can do to enhance your visits or if you have any further questions, please let us know. We look forward to serving you with the same level of care and hospitality in the future.

May 20, 2023

Great experience. I was in and out faster than expected. The waiting room was very comfortable. Employees were kind and courteous. Would definitely recommend! More

by DBAKA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your great experience with us! We're thrilled to hear that your visit went smoothly and that we were able to provide you with a quick and efficient service. We strive to make our waiting room comfortable, and we're glad you found it to be so. Our team takes pride in being kind and courteous to all our customers, and it's wonderful to know that their efforts were appreciated. Your recommendation means a lot to us, and we truly value your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

May 20, 2023

The staff is friendly and knowledgeable. The diagnosis was prompt and the repair was also done in a timely manner. I be back More

by Omar Zambrana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technician who worked on my Accord, great job , Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive review! We're thrilled to hear that our staff was friendly and knowledgeable, providing you with excellent service. We understand the importance of a prompt diagnosis and timely repair, and we're glad we could meet your expectations in that regard. We appreciate your trust in us and look forward to welcoming you back for any future needs. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and aim to provide you with the same exceptional service in the future.

May 19, 2023

Great service and very friendly, love the energy and the welcome feeling while visiting Honda More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Cristian Padilla, David Torres, Elijah Alvarez, Aaron Soliz
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted to hear that you received great service and experienced a friendly atmosphere during your visit to Honda. We strive to create a welcoming environment where our customers feel valued and appreciated. It's wonderful to know that you love the positive energy and the welcoming feeling you get when you visit us. We truly appreciate your kind words and the time you took to share your feedback. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you with the same level of enthusiasm and friendliness in the future.

May 19, 2023

Everyone was really friendly. Matt my service advisor explained everything to me and was very helpful. More

by Asifuentes19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive feedback! We're delighted to hear that everyone at our establishment was friendly and that Matt, your service advisor, provided you with excellent assistance. We believe in delivering exceptional customer service, and it's great to know that Matt took the time to explain everything to you and was helpful throughout the process. We truly appreciate your kind words and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

May 19, 2023

Very professional in and Internet service and everyone's courteous I enjoyed going by and trust worthy. More

by M_MRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with our internet service and staff at Hill Country Honda! We're thrilled to hear that you found our team to be professional, courteous, and trustworthy. Providing exceptional service and building trust with our customers is a top priority for us. We're glad to know that you enjoyed your visit and felt confident in our services. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future.

May 19, 2023

Hill Country Honda gets back to me in a timely manner with what’s going on with my Odyssey. They explain all the cost in advance and only do the work after I’ve approved it. They are also excellent about More

by LOVESSUMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz, Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review of Hill Country Honda! We're delighted to hear that our team has been providing you with timely updates on your Odyssey and transparently explaining the costs involved. We believe in clear communication and ensuring that our customers are informed every step of the way. It's great to know that you appreciate our commitment to honoring any specials during the service. We value your business and are grateful for your trust in us. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

May 19, 2023

Great staff. Nice lounge. Great service department. Don't press your luck. Forget it, not worth the effort More

by CHUCKW74@EARTHLINK.NET
Recommend Dealer
Yes
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback with us. We appreciate your positive comments about our staff, lounge, and service department. We strive to provide a great experience for all our customers, and it's encouraging to hear that we met your expectations in those areas. However, we apologize if there was any aspect that fell short of your expectations, leading you to feel that it's not worth the effort. We value your business and would like to address any concerns you may have. If you'd like to discuss your experience further or provide more details, please feel free to reach out to us directly. We're here to ensure your satisfaction and make any necessary improvements.

May 18, 2023

I was very please with the service,! Had been going to Gun for years, but the service can’t compare you guys are excellent service! Please text or call me when you have a good deal on ba More

by Elenamunis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service you received. We appreciate your loyalty and the comparison to Gunn. We strive to provide excellent service to our customers, and we're delighted that you found our service to be superior. We will make a note of your request regarding balancing the tires and will reach out to you when we have a good deal available. You may even enjoy the ones on our website: https://www.hillcountryhonda.com/service-specials.htm If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you again for your kind words, and we look forward to serving you in the future!

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