Hill Country Honda

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that Matt, our service manager, provided you with excellent service and efficiently facilitated the repair of your car. Our team strives to provide prompt and reasonable solutions to our customers' automotive needs, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your review! We appreciate your feedback and are glad to hear that our service agents are thorough and courteous. We understand that the time taken for service can sometimes be longer than expected, and we apologize for any inconvenience this may cause. We strive to provide efficient service while ensuring the job is done thoroughly and to the highest standards. We appreciate your understanding and patience in this matter. Your satisfaction is important to us, and we will continue to work on improving our service times. Thank you for choosing us, and we look forward to serving you again in the future.

Hill Country Honda responded

We appreciate your excellent review! It's great to know that Matt offered you genuine and upright service. Our team takes pride in their professionalism, and we're delighted that Matt displayed it during your visit. Your satisfaction is our top priority, and we're grateful for your kind words. Thank you for choosing us, and we hope to deliver the same level of honesty and sincerity in the future.

Hill Country Honda responded

Thank you for your excellent review! We're thrilled to hear that our team has been super friendly and professional every time you visit our shop for services like oil or brake fluid changes. Providing excellent customer service is our top priority, and we're glad we consistently meet your expectations. We appreciate your kind words about Chloe and her informative assistance. Your satisfaction is important to us, and we'll continue to provide the same level of service in the future. Thank you for choosing us, and we look forward to serving you again!

Hill Country Honda responded

Thank you for your review! We're glad your service experience met your expectations and was completed on time. We strive to provide efficient and timely service to our valued customers. We're also delighted that Aaron provided attentive and courteous assistance during your wait. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future with the same level of attentiveness and courtesy.

Hill Country Honda responded

Thank you for your amazing review! We're thrilled to hear that Pedro provided you with an awesome experience. A good sense of humor and easy communication are important qualities in our team members, and we're glad that Pedro demonstrated these attributes during your interaction. Your positive feedback means a lot to us, and we'll be sure to pass along your compliments to Pedro. Thank you for choosing us, and we look forward to serving you again in the future with the same level of awesomeness!

Hill Country Honda responded

We appreciate your excellent review! It's delightful to know you had a hassle-free and efficient experience at our dealership. At our establishment, we take pride in offering exceptional service, and we're happy that our staff was friendly, helpful, and able to make your visit enjoyable. Thank you for selecting our dealership, and we eagerly anticipate providing you with the same exceptional experience in the future!

Hill Country Honda responded

Your review is greatly appreciated! We are thrilled to hear that our team was kind and approachable during your visit, especially considering the urgency of fixing your car. Creating a welcoming and empathetic atmosphere is crucial to us, and we are pleased that we could make your experience more enjoyable. Your compliments regarding our team's courteousness mean a lot to us. Our utmost priority is your satisfaction, and we are grateful for the chance to assist you. Thank you for selecting our services, and we hope to have the pleasure of serving you again in the future.

abesendejo responded

R Hernandez from finance needs to be replaced is a rude clown who doesn’t put customers first bringing down that dept ….on top of it did not even need him had my own financing

Hill Country Honda responded

We apologize for your negative experience with a member of our finance department. We take customer service seriously and regret any rudeness or lack of customer focus you encounter. Your feedback is valuable as we continuously strive to improve our services. Thank you for bringing this to our attention, and please reach out if there is anything else you would like to discuss.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you found our team to be professional, welcoming, and understanding. Providing exceptional service is important to us, and we're glad that we met your expectations. We appreciate your kind words about our staff's friendliness and the overall positive experience you had. Thank you for recommending us to others, as word-of-mouth recommendations mean a lot to us. Thank you for choosing us, and we look forward to serving both you and your referrals with the same level of professionalism and friendliness in the future!