Hill Country Honda

Hill Country Honda responded

¡Agradecemos mucho tu comentario positivo! Estamos encantados de saber que siempre has tenido una buena experiencia con nuestro servicio. Nuestro objetivo es brindar un servicio de calidad y cuidar de tus necesidades automotrices de manera efectiva. Siempre estaremos aquí para asegurarnos de que tu camioneta esté en óptimas condiciones y se te entregue en perfecto estado. Valoramos tu lealtad y esperamos seguir sirviéndote en el futuro. ¡Gracias por confiar en nosotros!

Hill Country Honda responded

We're truly sorry to hear that your experience with us did not meet your expectations. We value feedback from our customers and regret that we fell short in providing you with the service you deserved. We understand that there are various options available to you, and we're disappointed that we were not able to deliver the level of service you were looking for. If there are specific concerns you'd like to discuss further, please don't hesitate to reach out to our customer service team. Your input is important to us, and we hope to have the opportunity to make things right in the future.

Hill Country Honda responded

We're delighted to hear about your positive experience with our team! Providing a friendly and consistently good service is at the heart of what we aim for. It's wonderful to know that our efforts to accommodate your needs, even without an appointment, have successfully ensured you a timely and smooth experience. Thank you for your kind review and continued support – we look forward to serving you in the future.

Hill Country Honda responded

We're thrilled to learn about your positive experience with our team! Providing excellent customer service and quick assistance with any questions is our priority. Thank you for choosing us, and we look forward to serving you again in the future.

NORM59 responded

It would be nice if Honda can offer update vehicles with navigation when we get updates even if you charge a fee. Some of us old timers don’t know how to do it on the computer. I have a update but can’t do it. Don’t understand how to.I hope some day you can offer this in the future

Hill Country Honda responded

We appreciate your feedback on the quality of our car work. We apologize for any communication issues and are committed to addressing your concerns to enhance your experience with us. Thank you for bringing this to our attention and we hope to provide you with a more seamless experience in the future.

Hill Country Honda responded

We are pleased to hear that Hunter and our team were able to assist you promptly with your tire emergency. Providing efficient and reliable service is our priority, and we are glad we could get you back on the road quickly. If you need help again or have any questions, please get in touch with us. Have a safe journey!

Hill Country Honda responded

Thank you for sharing your positive experience with Hill Country Honda! It's wonderful to hear that they have established a culture of exceptional customer service that goes beyond just claiming it. Your story about a customer's loyalty to the brand solely due to the excellent service provided by the dealer truly speaks volumes about the high-quality job they are doing. Having a reliable and trustworthy dealer for vehicle service can indeed simplify the decision-making process when it comes to purchasing a car. It's a testament to both the dealership's dedication and Honda's reputation as a good brand. Your feedback highlights the importance of fostering strong relationships with customers and providing top-notch service.

Hill Country Honda responded

We appreciate your positive feedback. Thank you for acknowledging our team's professionalism and knowledge. Our goal is to continue providing excellent service. Please let us know if you need assistance.

Hill Country Honda responded

We apologize for any frustration or inconvenience you experienced during your recent visit. We take customer concerns seriously, and we're sorry that you didn't receive the thorough attention and answers you expected. Your feedback is important to us, and we'll use it to improve our services. Please reach out to us directly so we can better understand your situation and work towards a resolution. Your satisfaction is our priority, and we value your input.

Hill Country Honda responded

We're delighted to learn about your positive experience at Hill Country Honda! It's wonderful that our team, including Christian, provided you with friendly and helpful service. Creating a pleasant car-buying journey through excellent customer service is our goal, and we're grateful for your feedback. If there's anything more you'd like to share or discuss regarding your time with us, please don't hesitate to reach out. Thank you for your review!