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Hill Country Honda

San Antonio, TX

4.6
767 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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767 Reviews of Hill Country Honda

September 19, 2023

N/A The issue i have is not the dealership. Not particular happy bringing a new car back to dealership as much as I have for problems. More

by ktrent5733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Travis Kessler
Sep 20, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. Please don't hesitate to reach out if you need any further assistance. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

September 19, 2023

Always a good experience at the Honda dealership. Very professional, very patient and considerate of our needs. More

by BENRYMARRIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Sep 20, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

September 19, 2023

As always everyone so polite and attentive to your needs. Everything very well explained and location is always clean. Excellent 💯 More

by Tiki005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Sep 20, 2023 -

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

September 18, 2023

When I pulled up at the Express Service, I was immediately greeted and once explained l; I waited for about 30 to 1 then Service was completed. Over all, service was great 👍🏾 More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2023 -

Hill Country Honda responded

Liz, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

September 18, 2023

Great support and availability to bring my car. They called me as soon as they completed their diagnosis to let me know what was needed More

by PEREZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Rodriguez
Sep 19, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

September 18, 2023

Great customer service, prompt, and very efficient. Bo was very personable and communicated all the time More

by LADALE_EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Sep 19, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with Bo and our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

September 17, 2023

I can hardly believe how much the QUALITY of this Service Department has plummeted since the last time I brought my wife's car to them for service, about 6 months ago!!! First problem was when I pulled up & More

by DEBRA_AN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
Sep 18, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone call or text (210) 457-5547 or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Raheel Shaukat Service Manager

September 17, 2023

Gwen and Chris were awesome! They made the car buying process smooth and even enjoyable! More

by ekfazio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Chris and Michael were amazing!
Sep 18, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

September 17, 2023

Everyone there was a pleasure to speak to and the really made my car buying process so easy. More

by rereamitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sarkis , Rey Hernandez
Sep 18, 2023 -

Hill Country Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hill Country Honda are glad to have you as a customer. Best Regards, Keith Ward General Manager

September 15, 2023

Below what I would expect. Thr items in my console were rummaged through. Who enjoys that More

by DANIELLE.RAMIREZ5990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Travis Kessler
Sep 16, 2023 -

Hill Country Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Danielle, and hopefully, we can get to the bottom of this. Best Regards, Keith Ward General Manager

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