
Hill Country Honda
San Antonio, TX
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767 Reviews of Hill Country Honda
I purchased my vehicle from Hill Country Honda in February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my fir February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my first service and I also wanted to have some recalls addressed. I used the online appointment scheduling which is apparently less than functional because I arrived at the dealership to be told I would have to return later in the week to do the recalls. No big deal I can get that taken care of at a later date and closer to home. So I let the dealership proceed to perform my complimentary service, after the service and inspection was performed I was then informed the cost of the inspection would be $75. I never asked for an inspection and I believe anything you are charging for should be discussed prior to it being performed. After I get my vehicle back I cannot get my phone to connect to my vehicle. Went back inside to speak with the service desk and the response was “All we did was change your oil “. My point exactly, if all you did was change my oil, why am I having an issue that didn’t previously exist. Turns out I just needed to restart the vehicle because the computer had updated while connected to the Honda network via dealership wi-fi. Not a huge deal but something that I would imagine is known to the employees and should be relayed to customers. As I live in the Austin area it definitely won’t be worth my time to return for second $75 complimentary service! More
This dealership was absolutely amazing. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. More
Great customer service, attention to detail, attentive to what I wanted in a car and helped me get into a car within hours. The team took the time to listen to concerns, patiently answered my questions and what I wanted in a car and helped me get into a car within hours. The team took the time to listen to concerns, patiently answered my questions and treated me like I was the only customer. The department hand offs were smooth and easy and the culture at the dealership is friendly and welcoming. More
Everything was great except I don’t understand why people in the desert are so concerned about moisture in the brake fluid and transmission. People in the Northeast are not that concerned. in the desert are so concerned about moisture in the brake fluid and transmission. People in the Northeast are not that concerned. More
My van door handle was hit my other car there waiting to get service. the paint is peel off and now you can see the bear metal on the handle and also went to get and inspection done on it and it pass the in get service. the paint is peel off and now you can see the bear metal on the handle and also went to get and inspection done on it and it pass the inspection, but when I got home the horn didn't work, so how did it pass inspection. More