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Hill Country Honda

San Antonio, TX

4.6
775 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 775 reviews

June 07, 2023

The employees at Hill Country Honda, especially Travis, were extremely helpful and ensured I had a great visit. My vehicle was taken care of in a quick and thorough fashion. Compared to the service and tre More

by Kelstm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hill Country Honda responded

We can't thank you enough for your excellent review! It's fantastic to hear that you had a great experience with our team, especially with Travis, who went above and beyond to take care of your vehicle promptly and thoroughly. We always strive to provide top-notch service, so we're thrilled that we met your expectations. We feel honored to be your go-to Honda dealer in San Antonio and appreciate your loyalty. Thanks for choosing Hill Country Honda, and we can't wait to continue delivering the same level of excellence to you in the future!

June 07, 2023

Absolutely amazing service. Took care of all my recalls. Addressed all my car issues, and even shuttled me to and from my home. The shuttle driver was also very awesome. Everyth More

by Bailey Galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, give em 5stars., Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had an absolutely amazing experience with our service. Taking care of your recalls, addressing all your car issues, and providing a shuttle service to and from your home are all part of our commitment to excellent customer service. We're glad to hear that our shuttle driver was also awesome. Your satisfaction is our priority, and we're honored that you're choosing us over your old mechanic shop. We appreciate your trust and loyalty. Thank you for choosing our services, and we look forward to serving you again in the future with the same level of greatness!

June 07, 2023

A great Honda dealership with excellent service and outstanding personnel. I highly recommend this place. More

by RAFECASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hill Country Honda responded

Your review brought a big smile to our faces! It's great to hear you had a fantastic experience at our Honda dealership. Our team works hard to provide top-notch service, so we're thrilled that we went above and beyond for you. Your kind words mean a lot to us, and we appreciate you taking the time to share your thoughts. Thank you for choosing us as your dealership, and we can't wait to help you again in the future!

June 07, 2023

Daisy is friendly and professional. I enjoy working with her. I also like the video of the mechanic showing you exactly what the problem is and the location of the problem. More

by Pdvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your glowing review! We're thrilled to hear that Daisy provided you with a friendly and professional experience. Our team values customer satisfaction, and we're delighted that you enjoy working with her. Additionally, we're glad to know that you appreciate our video feature, where our mechanics show you the exact problem and its location. Transparency and clear communication are important to us, and we're glad that this feature enhances your understanding of the work being done on your vehicle. Your feedback is invaluable to us, and we appreciate your kind words. Thank you for choosing our services, and we look forward to serving you again in the future!

June 03, 2023

Great service , very professional & friendly! ! All work done on time & right the first time. Will definitely go back !!! More

by jmcalpin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for leaving such a fantastic review! We're thrilled to hear that you had a great experience with our service. Providing professional, friendly, and efficient service is our top priority, and we're delighted that our team delivered on that. We take pride in completing all the work on time and ensuring it's done right the first time. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back in the future for another exceptional experience. Thank you for choosing us!

June 02, 2023

Very poor experience w dealer. Poor sales exp. Bought car cash. Never again. Last bought new Honda from Gunn. Very good experience. More

by ROLAND.CARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 07, 2023 -

Hill Country Honda responded

We're sorry to hear about your poor experience with our dealership. We strive to provide excellent service to all our customers, and we apologize if we fell short in your case. We appreciate your feedback and take it seriously as an opportunity to improve. We understand that you had a positive experience with another dealership, and we respect your decision to choose them in the future. If there's anything specific you would like to share about your experience or any concerns you have, please feel free to reach out to us directly. We value your feedback and hope to have the chance to better serve you in the future.

June 02, 2023

great service advisor! great service department! this is a great dealership and very convenient to my home. More

by KINGSDAUGHTER1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service advisor and found our service department to be exceptional. Our team works hard to provide top-notch service, and we're thrilled that we met your expectations. We're also glad to know that our dealership's location is convenient for you. We truly appreciate your kind words and recommendation. Thank you for choosing us, and we look forward to serving you again in the future!

June 02, 2023

Hunter at repairs was a really professional young man. Great reflection of the leadership and quality of service. More

by TIAGO82ANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled that Hunter in our repairs department provided you with a professional and exemplary service experience. Our team takes pride in delivering exceptional service, and it's great to know that Hunter's professionalism reflects the quality of service we strive to provide. Your feedback is greatly appreciated, and we will surely pass along your kind words to Hunter and our leadership team. Thank you for choosing our services, and we look forward to serving you again in the future!

May 31, 2023

This was the best dealership we have gone to. We will definitely buy from here again! More

by BRIAN.MEINERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez, Tevin Hernandez
Jun 07, 2023 -

Hill Country Honda responded

We're grateful for your fantastic review! It's heartening to know that your visit to our dealership was the most exceptional one you've had. We aim to deliver top-notch service and are ecstatic that we surpassed your expectations. Your faith in us means a lot; we're eager to serve you again. Thank you for selecting our dealership, and we're excited to help you with your next purchase!

May 31, 2023

Overall good service. Chris help us find the car we needed and provided answer to all our questions. Great service with our sales and financial transactions with Jimmy Le More

by kevinlye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Le, Cristian Padilla
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled you had a positive experience with our dealership. It's wonderful to know that Chris was instrumental in helping you find the car you needed and provided answers to all your questions. We're also glad Jimmy Le delivered excellent service during your sales and financial transactions. We'll pass along your compliments to both of them for a job well done. Additionally, we're delighted that our service department could tint your vehicle while the transaction was completed, allowing everything to be done on the same day. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

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