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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
775 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 775 reviews

June 07, 2023

Got me ready for a road trip, Great! By the way the coffee was great! More

by gabdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hill Country Honda responded

Thank you so much for your lovely review! We're thrilled to hear that we were able to help you get ready for your road trip. Our team is dedicated to giving you the best possible experience and ensuring everything goes smoothly. And we're so glad you enjoyed our coffee - we think the little things make a difference! Thanks again for sharing your positive feedback, and we hope to see you again soon. Have a fantastic trip!

June 07, 2023

The Service department is the only area I would rate it’s a “1”. Everyone else are “5” Stars. More

by DRivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez, Daisy Alfaro
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Jun 07, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts with us. We are grateful for your positive feedback on other aspects of our organization. However, we apologize for any inconvenience caused by our Service department. We appreciate your concerns and are committed to addressing them promptly. We kindly request that you provide specific details to ensure that we fully understand your experience and resolve any issues. Your feedback is crucial as we constantly strive to improve our services and enhance our customers' experience. Please don't hesitate to contact our customer service team at 210-624-7618 or service@hillcountryhonda.com to discuss your concerns or provide additional information. We thank you for your continued support and are eager to improve our service and provide you with a better experience in the future.

June 07, 2023

From experiences from the past looks like your getting there was very satisfied this time. 👌 More

by leonleatherwood2
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard , Chloe Barnard
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to leave us a review! We're thrilled you had a satisfying experience with us this time. We understand the importance of learning from past experiences and continuously improving our services. Your feedback is valuable to us as we strive to provide the best possible service to our customers. We appreciate your support and look forward to serving you again. If you have any further comments or suggestions, please feel free to share them with us. Thank you again, and have a great day!

June 07, 2023

Very fast, very efficient. Very courteos.. I was in and out in no time. Very satisfied. More

by YMUFFINSRSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled you had a fast and efficient experience with us. Our team works hard to ensure customers receive prompt service without compromising quality. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

June 07, 2023

Staff was quick and courteous. They explained all the work that was done and what they recommended. Stay allowed me the opportunity to ask questions and were attentive. More

by MSABIGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted that our staff provided you with quick and courteous service. Clear communication is a top priority for us, and we're glad they explained the work done and the recommended actions. We believe in empowering our customers with knowledge and allowing them to ask questions. It's wonderful to hear that our team was attentive and took the time to address your concerns. Your satisfaction is our goal, and we appreciate your kind words. Thank you for choosing our services, and we look forward to assisting you again in the future!

June 07, 2023

Absolutely amazing service. Took care of all my recalls. Addressed all my car issues, and even shuttled me to and from my home. The shuttle driver was also very awesome. Everyth More

by Bailey Galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, give em 5stars., Matt Zuniga
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Jun 07, 2023 -

Hill Country Honda responded

Thank you so much for your amazing review! We are thrilled to hear that you had a fantastic experience with our service. Taking care of your recalls, addressing all your car issues, and providing a shuttle service to and from your home are all part of our commitment to exceptional customer service. We're glad to know that our shuttle driver was also awesome and that you found our prices to be competitive and satisfying. Your decision to choose us over your old mechanic shop means a lot to us, and we're honored to have earned your trust. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued excellent service.

June 07, 2023

I have been real happy with Honda dealership and their worker's. They are their for me. More

by LIBALLESTER0S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
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Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you have been genuinely happy with our Honda dealership and our dedicated workers. Providing excellent service and being there for our customers is our top priority. Your satisfaction means a lot to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to be there for you in the future!

June 07, 2023

Very nice and explained the services that were done. Knew his responsibilities and was knowledgeable. More

by LUNA.BELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're glad our team member was amiable and took the time to explain the services performed. Knowledge and responsibility are essential qualities we value in our team, and we're pleased that they demonstrated these attributes during your visit. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing our services, and we look forward to serving you again with the same level of knowledge and professionalism.

June 07, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15. More

by Mely65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic 5-star review! We strive to deliver the highest level of customer service, and your feedback motivates us to continue exceeding expectations. We value your trust and look forward to serving you again in the future.

Jun 08, 2023 -

Mely65 responded

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June 07, 2023

Yeah, he was very helpful. Seems like he went the extra yard seems to know what he’s doing and I appreciated him. I will be back. More

by RICKYBOYKIN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled to hear that our team member was helpful and went the extra mile to assist you. Providing excellent service and expertise is important to us, and we're glad that it was reflected in your experience. We appreciate your kind words and are delighted to hear that you plan on returning. Thank you for choosing us, and we look forward to serving you again in the future!

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