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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
772 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 772 reviews

January 31, 2025

Car was done in half the time they quoted. Quick and efficient. Thank you for the great work. More

by dora_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Five Stars
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Feb 03, 2025 -

Hill Country Honda responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2025

They were very nice and patient with my questions and did what I had requested. They were also fast and gave great advice. More

by MariaD.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Tyler Henley
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Jan 28, 2025 -

Hill Country Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Went in for an oil change and I was out in 30 minutes,plus car was washed also. Great service More

by Mawilborn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Zuniga
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Feb 01, 2025 -

Hill Country Honda responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2025

The warranty work done on my CR-V was done professionally and in a timely manner. The service and sales department was very helpful and courteous. More

by ontheright3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Hill Country Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 01, 2025

Matthew Zunguia was awesome with the customer service and very polite. He was patient with me. Thank you! More

by Darlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i can't remember but i loved the customer service of them all. Thank you!
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Jan 04, 2025 -

Hill Country Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hill Country Honda. We hope you have a great day!

January 01, 2025

The service department, I have no complaints. I rate them a five star rating and I will always go there for my car to be serviced. More

by jamesralexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Hill Country Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hill Country Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Very disappointed in Hill Country Honda's finance individual. This individual added unwanted warranties to my contract that I did not want. BE VERY CAREFUL of this particular finance person for futur More

by mitchell.domeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reymundo Hernandez
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Jan 02, 2025 -

Hill Country Honda responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (210) 457-5540 when you have a chance. Thank you, and we look forward to hearing from you.

Jan 02, 2025 -

mitchell.domeier responded

Hello, My major disappointment with Hill Country Honda Dealership is with the Sales contract created by Reymundo Hernandez, Hill Country Honda Finance individual. The Sales Contract has several major discrepancies entered in it. Page 2, Line Item 1 should be (sales tax plus "Advertised Purchase price for 2024 Honda Accord) $31,352.13. Rey Hernandez entered $37,653.13 on Line Item 1, Page 2. Line Item 3, Page 2 should be $31,102.13 ($31,352.13 minus Military Discount and minus trade in for 2007 Honda Accord; $31,352.13 - $1250.00 = $31,102.13). Rey Hernandez entered $36,403.13 in the contract, Line Item 3, Page 2. Rey Hernandez also added $7900.00 in warranties that I did not agree to. With the erroneous dollar amounts on Line Items 1, 2 & 3 on Page 2, plus the $7900.00 in warranties put the total amount due for this 2024 Honda Accord at $44,802.38 with a monthly payment of $897.08. I am still waiting for Hill Country Honda to send my Tire and Wheel Warranty Cancellation Refund to HONDA FINANCIAL SERVICES. I can send you the contract so you can see the discrepancies. Thank you. Mitchell Domeier

Jan 02, 2025 -

mitchell.domeier responded

Hello, My major disappointment with Hill Country Honda Dealership is with the Sales contract created by Reymundo Hernandez, Hill Country Honda Finance individual. The Sales Contract has several major discrepancies entered in it. Page 2, Line Item 1 should be (sales tax plus "Advertised Purchase price for 2024 Honda Accord) $31,352.13. Rey Hernandez entered $37,653.13 on Line Item 1, Page 2. Line Item 3, Page 2 should be $31,102.13 ($31,352.13 minus Military Discount and minus trade in for 2007 Honda Accord; $31,352.13 - $1250.00 = $31,102.13). Rey Hernandez entered $36,403.13 in the contract, Line Item 3, Page 2. Rey Hernandez also added $7900.00 in warranties that I did not agree to. With the erroneous dollar amounts on Line Items 1, 2 & 3 on Page 2, plus the $7900.00 in warranties put the total amount due for this 2024 Honda Accord at $44,802.38 with a monthly payment of $897.08. I am still waiting for Hill Country Honda to send my Tire and Wheel Warranty Cancellation Refund to HONDA FINANCIAL SERVICES. I can send you the contract so you can see the discrepancies. Thank you. Mitchell Domeier

December 21, 2024

I want to advise potential car buyers to exercise caution when dealing with this particular dealership due to our negative experience. In August 2023, we purchased a new 2024 Honda CR-V from this dealersh More

by Morgan Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Tran, Michael Friend, Reymundo Hernandez, James Mcalpin
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Dec 26, 2024 -

Hill Country Honda responded

Hi Morgan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (210) 457-5540 so we can understand your situation better in order to try and turn your experience around. Thank you, Hill Country Honda

November 27, 2024

Best dealership in San Antonio very professional and always helpful definitely recommend to others to go there More

by Anjum Pervaiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reynolds
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Nov 29, 2024 -

Hill Country Honda responded

Hi, thank you for taking the time to leave a review for us at Hill Country Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 19, 2024

I had a very pleasant experience. The car salesmen were not overly-pushy and I would recommend Hill Country Honda. More

by jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schofield, Nick
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Nov 21, 2024 -

Hill Country Honda responded

Hi Jackie, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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