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Hill Buick GMC
Newtown Square, PA
1,925 Reviews
As a Dealer of the Year Award Winner the last 4 years, we are here to provide you with a World-Class experience! With over 30 years of automotive experience this family owned and operated dealership has been an integral part of the Delaware Valley community. We strive to provide the best sales and service in Newtown Square, Media, West Chester and the surrounding towns in Delaware and Chester Counties.
Our Certified Sales and Service staff will exceed your expectations with top notch customer service. We truly value each and every one of our customers and will always work to make sure that all of your automotive needs are fulfilled in a professional, caring, and efficient manner. Visit us to experience the Hill Buick GMC difference! www.HillBuickGMC.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,925 reviews
February 23, 2015
They don't care about you How this site has 100% satisfaction I find incredulous! Look at YELP fpor some real reviews. The entire dealership has problems both in service, s How this site has 100% satisfaction I find incredulous! Look at YELP fpor some real reviews. The entire dealership has problems both in service, sales staff and sales management. We leased a 2013 Buick Lacrosse and, fortunately, the car was the only good thing that came out of the "Buick Experience". The salesman misrepresented the Excess Wear feature of the lease saying "Buick doesn't nickel and dime you" for little dings. He never showed us the applicable provision on the lease document nor told us about what really happens when you turn in the car. And what car after 2 years hasn't had a ding from another car door in a parking lot? Then, much to our surprise, before the car is due back you get an end of lease "package" with instructions and with a template with a quarter-sized opening. Anything bigger than the quarter sized opening is chargeable. When I returned the car, and discussed it with the General Sales Manager, he too mislead me saying "if you do get a bill, you can negotiate it". He forgot to tell me whatever balance wasn't paid to the bank (Ally, the successor to GMAC) will appear on your credit reports as an unpaid debt. Stay away from these guys! Find another dealer. Run as fast as you can! More
by esquba
January 14, 2015
Overall excellent experience We found the experience with the sales person (David Crawford) a pleasant one. We are very happy with the vehicle as it has met all of our needs and e We found the experience with the sales person (David Crawford) a pleasant one. We are very happy with the vehicle as it has met all of our needs and expectations. We would recommend both the dealership and vehicle to people who are looking for a similar vehicle. More
by RobynChek
Employees Worked With
January 14, 2015
A Great Experience!!! A great experience at O'Reilly. David Crawford was excellent in helping me decide which car I should buy according to the criteria I presented him.. A great experience at O'Reilly. David Crawford was excellent in helping me decide which car I should buy according to the criteria I presented him...plus he went out of his way to go over all the technical amenities of the car. He left the door open for me stating that I can contact him anytime if I needed any additional tutoring...this was a big plus for me!!! His personality was great...he knows how to relate to people...One day I was in the area so I stopped in O'Reilly's to say hello and Dave asked me again how I was doing with the car and offered to review the information he showed me when I bought the car. Everyone at O'Reilly treated me with warmth...the GM, Ken, was very nice and accommodating. I definitely would recommend this dealership to my friends. More
by Tavernman
January 14, 2015
2015 Yukon XL I likely would not have purchased this SUV had it not been for the top-rate service received from Dave Crawford. His approach, where I did not feel a I likely would not have purchased this SUV had it not been for the top-rate service received from Dave Crawford. His approach, where I did not feel as though I was being sold but rather helped and assisted is how all salepeople, whether at a car dealership or any where else should sell. Dave was as well-informed as possible about the car I got, and I would recommened anyone looking to puchase a GMC or Buick to go to O'Reilly and ask for Dave by name. I thank Dave for his help and approach. More
by dhkozloff
Employees Worked With
December 31, 2014
Purchase of 2014 Regal GS Ken and Bruce were very easy to deal with. We negotiated a price we could both agree upon. The car is a perfect fit for me and my present situation. Ken and Bruce were very easy to deal with. We negotiated a price we could both agree upon. The car is a perfect fit for me and my present situation. More
by Bill
Employees Worked With
Ken Kovack, Bruce Casinelli
December 30, 2014
Happy with my new car The folks at O'Reilly were very nice and got me in and out the door quickly. I got a great car for a good price. The folks at O'Reilly were very nice and got me in and out the door quickly. I got a great car for a good price. More
by Trexvszombies
December 10, 2014
Excellent buying experience This was the 3rd GMC that I've purchased from O'Reilly since 2009. All three buying experiences have been great. This time I called Ken Kovack and t This was the 3rd GMC that I've purchased from O'Reilly since 2009. All three buying experiences have been great. This time I called Ken Kovack and told him which new vehicle I was looking for. He had Dave Crawford work with me to decide which options I wanted and which ones I didn't. Instead of having to order the vehicle and wait, O'Reilly had one being delivered the following week. When the vehicle arrived, Dave had the dealer options installed and then called me to schedule a time convenient for me to pick up the vehicle. When I arrived to pick the vehicle up, everything was ready to go. The paperwork was ready to go and was completed quickly. Very positive experience. I'll purchase my next GMC from O'Reilly. More
by kenmara914
December 03, 2014
O'Reilly The staff at O'Reilly made buying my first GMC a no-brainer...they were courteous, patient, and informative…I would recommend them to anyone intereste The staff at O'Reilly made buying my first GMC a no-brainer...they were courteous, patient, and informative…I would recommend them to anyone interested in buying a GMC/Buick . More
by LeoEyes
Employees Worked With
December 03, 2014
Fine and professional. Courteous and accommodating. Fine reception. Businesslike and accommodating. Learned what I was looking for and went to lengths to provide the information I needed in order for Fine reception. Businesslike and accommodating. Learned what I was looking for and went to lengths to provide the information I needed in order for me to make my decision. Courteous to the extreme. More
by jerry8284
December 02, 2014
Top Notch I like this dealership for buying used cars because they don't just buy any used cars. They typically resell leases and that's a great thing. At oth I like this dealership for buying used cars because they don't just buy any used cars. They typically resell leases and that's a great thing. At other dealerships you never know what you are gonna get. More
by trish.weishaar
Employees Worked With
