Hiley Volkswagen of Arlington - Service Center

Great Mo is very helpful and kind and that’s why I choose to go to him every time I go to Hiley Volkswagen. Thanks Hiley! Mo is very helpful and kind and that’s why I choose to go to him every time I go to Hiley Volkswagen. Thanks Hiley! More

Best Service as Always Hiley's staff and work comare to none. Always up front and accommodating! Don't spend time looking around. Hiley does it right the first time! Hiley's staff and work comare to none. Always up front and accommodating! Don't spend time looking around. Hiley does it right the first time! More

Saved my day My car decided to not turn off and Mo had me drive in, for it turned off, put me in a loaner and had it fixed within 24 hours! Thank you Mo for all of My car decided to not turn off and Mo had me drive in, for it turned off, put me in a loaner and had it fixed within 24 hours! Thank you Mo for all of your help! More

Best service! Like always another great visit to the Hiley VW service department. Everything is always smooth and professional. Mo is always friendly and knowledgea Like always another great visit to the Hiley VW service department. Everything is always smooth and professional. Mo is always friendly and knowledgeable. He takes the time to be sure you are getting the best service available. More

Excellent customer Service Thanks Mo for making my service appointment perfect. You worked with me on finding a solution to some of my issues and making the experience spot on. Thanks Mo for making my service appointment perfect. You worked with me on finding a solution to some of my issues and making the experience spot on. Appreciate you! Brandon More

Saville Tiguan The greatest service team that I have ever dealt with. Mo our service advisor always goes above and beyond to make sure our car is always ready to tra The greatest service team that I have ever dealt with. Mo our service advisor always goes above and beyond to make sure our car is always ready to travel. We stop in there whenever we are making a road trip to ensure all is well. More

Great Service from the Service Department Mo provided excellent service. Communication while my car was in the shop was second to none. Mo provided his cell number and kept me up to speed whil Mo provided excellent service. Communication while my car was in the shop was second to none. Mo provided his cell number and kept me up to speed while repairs were being made. I’ll continue to bring my car into the Hiley Service Shop. Very impressed. More

Best service consultant There was some confusion on my part about the services I chose for this visit, but Mo quickly stepped in and cleared that up. He is very thorough and There was some confusion on my part about the services I chose for this visit, but Mo quickly stepped in and cleared that up. He is very thorough and provides excellent customer service. I also appreciate him educating me on the various services offered and what my car does and doesn't need. Good experience as always. More

Safety First! When I got a recall notice from VW about an airbag issue, I reached out to the gentleman that originally sold my car to me. He then turned me over to When I got a recall notice from VW about an airbag issue, I reached out to the gentleman that originally sold my car to me. He then turned me over to Mo, and he got me scheduled immediately to come in and replace the recalled part. It took less than three hours, and they returned the car to me fully detailed, and didn't cost a dime! Not only does Mo care about his customers, he makes sure that his team exceeds expectations. Even though it's a heck of a drive, I'll always make it to have Hiley take care of my vehicle. More

Mo and Huma are the best Taking a car for service is never in my “great way to spend the day (or money)” list. However, when you have to do the deed, it sure is nice to deal w Taking a car for service is never in my “great way to spend the day (or money)” list. However, when you have to do the deed, it sure is nice to deal with good people. Mo and Huma make this dealership and service center a better place and make a necessary part of car life so much more pleasant. More