Hiley Volkswagen of Arlington - Service Center

The best of the best No and his team are by far the best we had had to work with since we purchased our Passat in 2005. I would recommend this professional team to any one No and his team are by far the best we had had to work with since we purchased our Passat in 2005. I would recommend this professional team to any one. More

In and out 10k Smooth. No surprises. Very efficient. No wasted movements. Service advisor stayed on task. Not distracted. Thoroughly answered all questions. Offered Smooth. No surprises. Very efficient. No wasted movements. Service advisor stayed on task. Not distracted. Thoroughly answered all questions. Offered advice on future vehicle upgrades. Knew and provided additional information. More

Great place This is my second time there, Mr Mo Qaddura is really a nice person, he treated me like he knows me, I really like the place because it's clean and i This is my second time there, Mr Mo Qaddura is really a nice person, he treated me like he knows me, I really like the place because it's clean and it has a kids area which is very important to me. I definitely will recommend this place to my friends. More

Outstanding service! Vehicle breakdowns are not experiences we want to remember. This being said, I had the best experience you could possibly have at Hiley Volkswagen. Mo Vehicle breakdowns are not experiences we want to remember. This being said, I had the best experience you could possibly have at Hiley Volkswagen. Mo Qaddura, my Service Advisor gave my family and I 120% when our 2010 VW Sportswagen's clutch failed while driving down the highway during rush hour the Friday before Memorial Day. While driving I noticed my clutch pedal was to the floor all on its own. My wife got on her phone and searched for the closest place to take it. She called and told them what was wrong with the car and they told her to ask for Mo once we arrived. We didn't quite make it, we landed in the parking lot of the dealer next door. Mo got some guys from the shop and they helped us push the rest of the way. By this time, the shop is about to close and so is the car rental place. I forgot to say that we live 2 hours north and were on our way to Houston for the long weekend. Long story short, Mo got us a loaner car so we could go to a hotel and the guys in the shop dropped the transmission and fixed everything the next day so we could continue our trip. AAA service all around. More

Hiley VW's Great Service Mo was great as always . I drive from the westside of Ft Worth just to use him as my service advisor. He does a great job and treats me as if I was w Mo was great as always . I drive from the westside of Ft Worth just to use him as my service advisor. He does a great job and treats me as if I was was an old friend. Also met Ricky Santiogo who had some great advise on future purchases . Both great guys ! More

Great Service with a smile Mo is an excellent customer service driven employee. VW Hiley is fortunate to have someone like Mo represent the dealership. Mo made sure that I had Mo is an excellent customer service driven employee. VW Hiley is fortunate to have someone like Mo represent the dealership. Mo made sure that I had a ride to get me to work. I got a call before the work was done to ensure I understood the urgency of the necessary work. He is conscientious of by budget and outlines what is urgent and requires immediate attention and what can wait for a follow up visit. I place total confidence in the dealership and Mo's guidance and assistance not felt any where else. I truly appreciate Hiley's service with a smile. More

I trust this service department completely!! Every single time I have worked with Mo, he has proven to be professional, kind, and thorough. He explains the needed repairs in a simple way and I fe Every single time I have worked with Mo, he has proven to be professional, kind, and thorough. He explains the needed repairs in a simple way and I feel I can trust his recommendations. More

Mo is the best ! Mo is soo kind and helpful! He always takes good care of me and provides quality and exceptional service. I have three Vilkswagins and always try to m Mo is soo kind and helpful! He always takes good care of me and provides quality and exceptional service. I have three Vilkswagins and always try to make sure i bring them in on the days Mo is here More

Above and Beyond Service Every time I call with a question or need any service done, he makes sure that I am left with all the answers I need and that I am driving away in my Every time I call with a question or need any service done, he makes sure that I am left with all the answers I need and that I am driving away in my car with a smile on my face. I would recommend Mo to anyone that ever needs service done! Mo kept me informed with everything that was going on with my care while it was being serviced. The atmosphere he created for my daughter and I while we waited was very relaxed and comfortable. More

Moe is the best service adviser When I arrived to check if I can do my car service in 2 days he Moe try to advice me to stay and do my service in the same day I agreed and everything When I arrived to check if I can do my car service in 2 days he Moe try to advice me to stay and do my service in the same day I agreed and everything was done in the time maner. He was good at it and he did it all right . More