Hiley Volkswagen of Arlington - Service Center

Outstanding customer service Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run grea Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run great because of their service department and Richard's and Mo's attention to detail. Every time we go in, Richard and Mo treat us like we are their most important customers. They have gone above and beyond for us time after time. When my son gets my 2012 Golf, I'll be buying my new car from Hiley VW. More

great service advisor! mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service More

Awesome customer service, trustworthy and super knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. More

My Service Review Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speed Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speedy and complete manner! Thank you again, Mo! More

Mo was incredibly helpful and professional. Ever since my prior service consoltent transfered I was unsure to work with someone new but Mo is a shining example that strong and effective service is consistent prior service consoltent transfered I was unsure to work with someone new but Mo is a shining example that strong and effective service is consistent throughout Volkswagen. This is why I drive 45 minutes to get here for service as they take great care of you here. Love coming here. As with Humma before, Mo kept me updated as the service went along, offered me transportation options and forecast for my time waiting during the service, as well as explained everything and recommended a valid and serious repair to consider that I had not been aware of. All in all a very professional man. Thank you Mo for your help. More

Never disappointed I'm always happy with the great consistent service every time I visit. Mo in particular is the best service representative I have ever encountered at I'm always happy with the great consistent service every time I visit. Mo in particular is the best service representative I have ever encountered at any dealership. More

Mo is just the best!! He is knowledgeable, friendly, and has never steered me wrong. He has helped me with three cars so far. I think I’ll keep him!! has never steered me wrong. He has helped me with three cars so far. I think I’ll keep him!! More

Hiley Volkswagen has courteous, friendly staff and always there to help! Keep up the good work!! Their place of business is always clean and friendly! Everybody!! there to help! Keep up the good work!! Their place of business is always clean and friendly! Everybody!! More

Mo was great to work with. He was able to work me in to get the 1st 10000 mile service done on our Tiguan. Everything was status quo and we will return. get the 1st 10000 mile service done on our Tiguan. Everything was status quo and we will return. More

Mo has been my service advisor for the last few years and he truly goes above and beyond for his customers. Every time I bring my Jetta in for service I have the confidence that it is being cared for by the he truly goes above and beyond for his customers. Every time I bring my Jetta in for service I have the confidence that it is being cared for by the absolute best. Overall a 5 star experience. More