Hiley Volkswagen of Arlington - Service Center

Mo is a very seasoned and experienced service advisor. I have know Mo for years and he has always been fair and honest with me, he is knowledgeable and well informed and can always address any issues with I have know Mo for years and he has always been fair and honest with me, he is knowledgeable and well informed and can always address any issues with my car. More

Great service! It was my first time to the dealership for service on a used VW that I purchased for my daughter. They did the oil change and checked out the vehicle It was my first time to the dealership for service on a used VW that I purchased for my daughter. They did the oil change and checked out the vehicle overall. It was very complete. I was very happy with my experience. We will return for service on her vehicle. More

Wonderful I called and spoke to Mo, I must say that I am super thankful that I had him as a associate to handle my business. He was going above and beyond! He w I called and spoke to Mo, I must say that I am super thankful that I had him as a associate to handle my business. He was going above and beyond! He was super patient with me and answered my questions that I had. I definitely recommend him! Super awesome guy! Thank you Mo!! More

Amazing service personnel Mo, Richard and Luis are amazing service advisors. They are all so polite, respectful and helpful. Mo is always our advisor and the only reason we con Mo, Richard and Luis are amazing service advisors. They are all so polite, respectful and helpful. Mo is always our advisor and the only reason we continue to use and recommend Hiley VW. More

Service Very friendly and accommodating. Comfortable waiting area good follow up. Close to home and will go back. Mo is great. Thanks for the warm welcome. Very friendly and accommodating. Comfortable waiting area good follow up. Close to home and will go back. Mo is great. Thanks for the warm welcome. More

Best Service Advisor Ever Mo is awesome..Really awesome..I truly appreciate the fact that I get top notched customer service and transparent feedback from Mo each and everytime Mo is awesome..Really awesome..I truly appreciate the fact that I get top notched customer service and transparent feedback from Mo each and everytime I come into the Service Department no matter how small my issue is ..Thanks again More

Truly Exceptional My recent experience with Hiley VW was a truly exceptional experience. I had the opportunity to work with MO Qaddura (VW Service) and was thoroughly i My recent experience with Hiley VW was a truly exceptional experience. I had the opportunity to work with MO Qaddura (VW Service) and was thoroughly impressed. Hiley is truly fortunate to have such an excellent service team member, I am completely satisfied. More

Great always I love my car and I love the service center. Mo is the best of the best! He always make routine maintenance a good experience ! I love my car and I love the service center. Mo is the best of the best! He always make routine maintenance a good experience ! More

Everything went smoothly and efficiently I took my car in to Hiley to get it serviced I after got it repaired at another shop for hail damage, and the service at highly was remarkably better. I took my car in to Hiley to get it serviced I after got it repaired at another shop for hail damage, and the service at highly was remarkably better. They explained everything to me in layman's terms and they really put my comfort first. Everything went by fast and they did a nice job at repairing my car. More

Friendly, Concerned, Helpful, Dedicated service personnel. Mo in service jumped up to a difficult task. This was a complicated electronic repair and Mo stepped forward and handled it. Your service tech didn' Mo in service jumped up to a difficult task. This was a complicated electronic repair and Mo stepped forward and handled it. Your service tech didn't give up on this difficult repair and I appreciate their dedication to get the job done. This was an almost new vehicle and I know it took plenty of research to finally find the problem. The effort is appreciated. Thank you very much , Donald Valek More