Hiley Volkswagen of Arlington - Service Center

Outstanding. I usually hate having my car serviced because I never know what maintenance really* needs to be done and what I am being charged for, hidden fees, etc I usually hate having my car serviced because I never know what maintenance really* needs to be done and what I am being charged for, hidden fees, etc.. I typically leave mechanics feeling scammed. However, this was not my experience at Hiley. This was my first visit to Hiley and Mo Qaddura was my Service Advisor. Not only did Mo keep me updated throughout the maintenance progress of my vehicle, he gave me a thorough understanding of the work that needed to be completed (now and in the future) and showed me the charges broken down so I could easily understand them. I will be a Hiley customer moving forward solely because of Mo's OUTSTANDING CUSTOMER SERVICE! Thanks, Mo! More

VW review Mo has been helping with my car services ever since I purchased my car from this dealership. I will definitely come back here every time I get my car Mo has been helping with my car services ever since I purchased my car from this dealership. I will definitely come back here every time I get my car serviced in the future. More

Excellent people Mo and Hector assisted me in getting my window trimming replaced, service was excellent as always and was completed speedily. I will definitely be com Mo and Hector assisted me in getting my window trimming replaced, service was excellent as always and was completed speedily. I will definitely be coming back to them for all of my service needs. More

Standard of excellence Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my car in to Mo at Hiley VW I have always left with a complete understanding of repairs, cost, and length of time it's taken. And each one of these items are over the top in terms of satisfaction. I can never say enough about the quality of work performed and how it's explained to me. It has become the standard for quality and excellence. Because of this I will also buy my next VW from Hiley. THANKS MO AND COMPANY ! More

Chipped windshield Prompt and excellent service in resolving my chipped windshield ensuring the it would spread. Mo made the necessary calls to our extended warranty Vol Prompt and excellent service in resolving my chipped windshield ensuring the it would spread. Mo made the necessary calls to our extended warranty Volkswagen POCs at no cost to us! Thanks again More

Mo Qaddura is an extraordinary service advisor!!! I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional tal I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional talent that lets you know that you are the most important customer. His attention to detail makes your experience at Hiley Volkswagen the best vehicle service you will ever get. He took me back into the service area where I met the technician that was working on my vehicle. He explained in detail each of the services that my vehicle needed. We looked at each part and he explained why that part needed to be replaced. We analyzed which sevices needed to be done immediately and those that could wait until the next service. I will request Mo as my service advisor for my next service. When I left the dealership, I felt relieved knowing that my vehicle had been serviced at Hiley Volkswagen. I would recommend Mo to anyone that needed their vehicle serviced. I will purchase my next vehicle at Hiley Volkswagen knowing that I will use Mo for all of my service needs. More

VW great service Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to answer questions and make suggestions. Mo always goes above and beyond. Thanks Mo. More

MO IS EXCELLENT!!!!!!!! SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU TOOK EXCELLENT CARE OF MY TIGUAN!!! THANK YOU, MO!!!!!! PHYLLIS SMITH More