Hiley Volkswagen of Arlington - Service Center

Excellent service all the time! Without fail, both Mo and Richard provide a customer-centered approach. They fully go over and discuss service needs and suggestions, and upon complet Without fail, both Mo and Richard provide a customer-centered approach. They fully go over and discuss service needs and suggestions, and upon completion of the work they review what was done. I appreciate the both. These two are the service advisers I generally ask for; however, I must add that all your advisers have provided quality customer service over the years. Thank you, Hiley VW, for Service Excellence 100% of the time! More

Services Good services Mo is a good employee . Oil change, repair bulb light I don’t have more that say, I like that dealer. Thank you Good services Mo is a good employee . Oil change, repair bulb light I don’t have more that say, I like that dealer. Thank you More

Hiley VW Service is the Best Mo took care of my needs in an efficient and timely manner. In our talking about the oil change, etc., it was apparent that he and Hiley VW were most Mo took care of my needs in an efficient and timely manner. In our talking about the oil change, etc., it was apparent that he and Hiley VW were mostly concerned about helping us with what was needed rather than what would be easiest or could be added on. Mo followed up on all our concerns. It's that kind of service that has kept us using Hiley on this - our fourth Beetle from Hiley since 2000. More

Great Service! Mo Q. offered great costumer service. I was a little late to my oil change, but Mo still had my car out and ready before the time he quoted me. This g Mo Q. offered great costumer service. I was a little late to my oil change, but Mo still had my car out and ready before the time he quoted me. This guy treats you like family and looks out for your best interest. Thanks again ! More

Scheduling an Appointment Mr. Qaddura helped me schedule an appointment for my passenger rear view mirror, informing me of how the mirror was going to be repaired and how long Mr. Qaddura helped me schedule an appointment for my passenger rear view mirror, informing me of how the mirror was going to be repaired and how long the process was going to take. Thanks for the help Mr. Qaddura. More

Unmatched Honesty & Quality Maneuvering anything with servicing or purchasing a vehicle can be really difficult as someone who is not well versed in the area. Mo answered all of Maneuvering anything with servicing or purchasing a vehicle can be really difficult as someone who is not well versed in the area. Mo answered all of my questions and provided honest, quality service. He really put me at ease and explained what was going on with my vehicle in detail without pressuring me. More

Quality Service as usual! We keep going back to Hiley VW because of Mo’s professionalism and outstanding customer service! Mo shows you excellent customer service does still ex We keep going back to Hiley VW because of Mo’s professionalism and outstanding customer service! Mo shows you excellent customer service does still exist! More

Quality service and excellent staff Mo has always been very helpful and is willing to go the extra mile. As always, I will definitely be coming back for future service. Mo has always been very helpful and is willing to go the extra mile. As always, I will definitely be coming back for future service. More

Service as usual is outstanding. Moe is like the family member who always comes to the rescue. Thank you Moe for the always great service. Moe is like the family member who always comes to the rescue. Thank you Moe for the always great service. More