Hiley Volkswagen of Arlington

Used car purchase I purchased a used vehicle from Hiley VW from out of town. The experience was very good compared to other used car purchases I have made. The staff we I purchased a used vehicle from Hiley VW from out of town. The experience was very good compared to other used car purchases I have made. The staff were friendly with very little pressure, straight forward, and quick and easy to work with. I came to them only because they happen to have the exact car that I wanted but would definitely recommend them to others. Thank you Quincey (sales) and Taylor (finance) for being the easiest car purchase I have ever done. More

Repairs on 2008 VW Passat Many thanks to Richard McQuatters Service Advisor who goes above and beyond to give great service. I would like to request his expertise every time w Many thanks to Richard McQuatters Service Advisor who goes above and beyond to give great service. I would like to request his expertise every time we need service. More

Great experience and service In the last 8 months we have purchased 2 VW cars from Hiley VW. With the assistance of Carlos Belmonte, we successfully found the vehicles we wanted In the last 8 months we have purchased 2 VW cars from Hiley VW. With the assistance of Carlos Belmonte, we successfully found the vehicles we wanted and drove out with them the same day. We will continue to be a repeat customer when dealing with Carlos and Hiley. We also had to have our 10,000 mile check on one of the vehicles. Great experience More

Clinic Manager of Acton Medical Clinic in Granbury , texas Great experienced. Helpful and knowledgeable employees. I will recommend to my family and friends. Ken Erwin is surely a great asset to your company. Great experienced. Helpful and knowledgeable employees. I will recommend to my family and friends. Ken Erwin is surely a great asset to your company. He made things easy for me to buy the Jetta. Great job Ken!!!!!! More

great service great customer service, very friendly and communicates very well to make sure we were taken care of in the whole car buying process. very satisfied great customer service, very friendly and communicates very well to make sure we were taken care of in the whole car buying process. very satisfied More

Customer Satisfaction to the MAX! Extremely pleased with my recent experience at Hiley Volkswagon/Arlington is shopping for a new Tiguan. It was a pleasure working with Brad Griffith. Extremely pleased with my recent experience at Hiley Volkswagon/Arlington is shopping for a new Tiguan. It was a pleasure working with Brad Griffith. He is an extremely courteous young man who is very knowledgeable and polite. Prior to test driving the Tiguan he took the time to go over the vehicle and explain some of the features. It was nice to know where the wiper controls were before actually driving the vehicle. He also was always very respectful regarding my comments about other vehicles that I was considering purchasing. He never had anything negative to say about other brands that I was considering purchasing. This impressed me very much. His colleague (Ken Erwin) was also very helpful with providing information about the vehicle when Brad was unavailable. I found these salesmen to be honest and straightforward. More

Very Good Experience I contacted Hiley by email and phone to negotiate a price on a used vehicle in their inventory. Negotiation was straightforward. Carlos took my offer I contacted Hiley by email and phone to negotiate a price on a used vehicle in their inventory. Negotiation was straightforward. Carlos took my offer to the sales manager immediately and got back to me by phone in just a few minutes. I didn't get everything I asked for, but I got more than a fair deal. The good experience continued once inside the dealership. The truck was waiting for the test drive and paper work went smoothly. I would definitely do business here again. If you have ever been to Clay Cooley... this is the opposite of that. Awesome dealership. More

Great salesman Ken is an awesome salesman. He took his time with us when we went through the car, even though he was very busy. We had to wait a very long time for Ken is an awesome salesman. He took his time with us when we went through the car, even though he was very busy. We had to wait a very long time for the finance person but Ken made us feel very welcome and the time did pass. Kathy with finance was very helpful as well she took her time to find the best rates and she was super friendly. I recommend anyone looking for a VW go see Ken he is a great guy! More

Amazing experience! I'm writing this review because I recently (yesterday, Friday) bought a car from Hiley VW dealership. I honestly went in there thinking "I am not buyi I'm writing this review because I recently (yesterday, Friday) bought a car from Hiley VW dealership. I honestly went in there thinking "I am not buying a car today, just looking". My old car was payed off and have been enjoying my non-payment, but I have wanted the VW EOS since I was 16 years old. This is my dream car, its the only car I have posted on my dream board. Yesterday Akram (Adam) was able to help make this dream come true happen for me. From the minute I met him, he was friendly and very nice. I went in with my brother (and his wife), who did the majority of the talking since I don't know anything about car buying, I was able to get a brand new 2014 VW EOS, with 18 miles!! With a payment I could only dream of!! I never felt pressured into buying the car, but when the manager came in and gave the last offer, I couldn't help myself, I cried! I still cant believe it. I would definitely recommend Akram, he was truly amazing!! More

Great first car buying experience All of the staff that I went through were helpful and supportive of each other. They worked with me to satisfy my needs and took the time to explain a All of the staff that I went through were helpful and supportive of each other. They worked with me to satisfy my needs and took the time to explain a lot of the process so that I was fully knowledgeable of the situation. As an engineer, I'm a pretty logical guy and everything I was hearing seemed to make sense and together we put together a deal I'm very pleased with. The sales personnel were sociable and made the experience enjoyable even though I wasn't expecting to purchase a car so soon. Excellent service. More