Hiley Volkswagen of Arlington

Striving for excellance i have a 2006 jetta. i want to keep it going for a long time. A couple of days ago my a/c acted up and i called Mo, my service advisor. He told me to i have a 2006 jetta. i want to keep it going for a long time. A couple of days ago my a/c acted up and i called Mo, my service advisor. He told me to bring it in He gave me a estimate and explained what needed to be done. He made me an appointment for the next morning. It was fixed in a couple of hours. and i was on my way. i know i will always need future repairs. and i will always come to this service center, and i will always go to Mo for.his advice, his kindness, and his professionalism. i think honestly,everyone should strive to be like Mo. PBolinger🚙 More

M. Qaddura The service reps are what makes this dealership so good. I was told the fix to my airbag would take two hours and it did. I trust my service rep for b The service reps are what makes this dealership so good. I was told the fix to my airbag would take two hours and it did. I trust my service rep for being honest about my time. I like the fact he lets me know what it will cost and How long I will have to wait. My time is valuable to me. I trust the mechanics will do a good job the first time. I have never had to bring my car back because something was not right. More

Very helpful Came in for a repair...it took longer then he could handle. He was very apologetic of how long it took. He's always very helpful when I need something Came in for a repair...it took longer then he could handle. He was very apologetic of how long it took. He's always very helpful when I need something. I always want to speak to him when I have an issue with my car. More

Above and beyond experience Mo has gone above and beyond with helping me with all my car troubles. When I first came in, I was very distraught because a lot of notifications were Mo has gone above and beyond with helping me with all my car troubles. When I first came in, I was very distraught because a lot of notifications were going off on my dashboard. He took exceptional care of me and was very responsive when I reached out to him the next day because I needed to come back in for another notification. Working with him was very smooth and he will definitely be my go to guy when working with my car! More

I trust Hiley V.W service center & Mo Qaddura for service Any time my V.W bug needs something done, my choice is Mo, I know he will get the job done professionally, and in a timely manner. He tells me what ne Any time my V.W bug needs something done, my choice is Mo, I know he will get the job done professionally, and in a timely manner. He tells me what needs to be done, he answers my questions and takes time to explain the details, then starts the work to be done. He is very through and has always done an awesome job. More

Mo is one of the best ever! Mo is by far the best service guy I have ever felt with. I came to Hiley after buying in Frisco and also because I was not happy with the service I re Mo is by far the best service guy I have ever felt with. I came to Hiley after buying in Frisco and also because I was not happy with the service I received there. Mo was amazing from the very start. He was very laid back, listened to all my concerns and took care of me like I was family. I am so glad I had to come here and can't wait to do business with Mo and Hiley VW for as long as I have my car. More

Always There Mo has always been there for what ever issue has come up with my VW GTI. Whether it was a minor issue like being able to take the oil cap off the oil Mo has always been there for what ever issue has come up with my VW GTI. Whether it was a minor issue like being able to take the oil cap off the oil pan or major issues like the ABS system not allowing my car to start. Mo is very prompt and straight to the point with everything. Hes going to tell you what you need, when you need, and how to get it, and also the cheapest and most efficient way to get it done. As long as i Have my GTI, I will continue to go to Mo with any issue that arises. More

Service needs Mo was and is always so prompt and helpful. I always request him when I need help with my car. He set me up with a loan vehicle. I did not have to wai Mo was and is always so prompt and helpful. I always request him when I need help with my car. He set me up with a loan vehicle. I did not have to wait! My car issues were fixed and my car was detailed and washed. I can not say enough about the great service Mo provides. Hiley has a GREAT team member!! More

Best service advisor Thank you for your customer service . I always feel comfortable with you and also trust you with my vehicle. Once again thank you for your courtesy. L Thank you for your customer service . I always feel comfortable with you and also trust you with my vehicle. Once again thank you for your courtesy. Look forward to seeing you Thursday More