Hiley Volkswagen of Arlington

The dealership is clean the service coordinator was very professionally trained very attentive to our vehicle and took great care with our service professionally trained very attentive to our vehicle and took great care with our service More

I can’t say enough good things about this team. Kelly, Mo, and Frank, went WAY beyond the call of duty to take the best care of us. They worked ‘round the clock to get our car repaired and get us b Kelly, Mo, and Frank, went WAY beyond the call of duty to take the best care of us. They worked ‘round the clock to get our car repaired and get us back on the road while juggling an impossibly busy schedule. And they NEVER complained! They were professional, courteous, and knowledgeable and their work was exemplary. Thank you, gentlemen! More

Mo Qaddura is awesome and has been forthright and honest. It’s a pleasure dealing with Mo. The dealership is lucky to have him in their employ. It’s a pleasure dealing with Mo. The dealership is lucky to have him in their employ. More

I have used Hiley VW for 4 years to service my Tiguan and have always had exceptional service. Huma was contact person and she always gave me all my options and made the process smooth each time I took the c have always had exceptional service. Huma was contact person and she always gave me all my options and made the process smooth each time I took the car in for servicing. When I was ready to trade it in Tsion (“C”) listened to what I wanted and helped me purchase my next car while respecting my budget limits but giving me all the features I wanted. I highly recommend Hiley VW in general for servicing your VW and Huma and Tsion in particular as points of contact. More

Wonderful purchase experience! My sales Associate, Andy Kimball was fantastic! I highly recommend Hiley Volkswagen. Everyone that I came in contact with was very professional, calm and friendly. I drove fr Kimball was fantastic! I highly recommend Hiley Volkswagen. Everyone that I came in contact with was very professional, calm and friendly. I drove from Dallas and it was worth the short drive. Thank you!!! More

Jorge is simply the best I have bought four cars with Jorge is simply the best I have bought four cars with him and he has always made my family and I feel very special Jorge deserve 5 stars Jorge is simply the best I have bought four cars with him and he has always made my family and I feel very special Jorge deserve 5 stars More

I don't give 5 star reviews... But Mo definitely deserves all 5! I feel like a king... Thanks to Mo (and Shawn) for the awesome service! all 5! I feel like a king... Thanks to Mo (and Shawn) for the awesome service! More

JP Daigle is a snake as he was part of a vehicle switch that sold us on a Cross Sport SE w/ Tech and sold us a Base Modle Cross Sport. Sales manager Lero is worthless as he didn't try and fix anything, he that sold us on a Cross Sport SE w/ Tech and sold us a Base Modle Cross Sport. Sales manager Lero is worthless as he didn't try and fix anything, he just tried to add on to the scam and have us trade it back in, double our down payment, and raise payment another $200/mo. Welch the GM never bothers to respond. Horrible dealership. We traded it in at AutoNation Ford South Forth Worth and got a new Edge Titanium for 0% and paying the same payments. That's how you take care of people. More

It is always a pleasure working with Mo, Literally the only reason i even go to Hiley VW. Considerate of my time and always gets me set up with what i need. only reason i even go to Hiley VW. Considerate of my time and always gets me set up with what i need. More

Bad experience buying here. Buyer beware of the bogus $1000 reconditioning fee they tak on to the price on used cars. I can't believe they brainwashed me into believing that all dealers are charging this $1000 reconditioning fee they tak on to the price on used cars. I can't believe they brainwashed me into believing that all dealers are charging this fee. I later checked with several dealers who advised they don't charge what the call a recon fee. The used car manager also lied to me and said that the VW Certification was included in the recon fee. I later found out elsewhere that the certification is separate. I called many times after the sale and could not get a hold of a manger, finance manager or the general manager. Then finance cons you into buying their bogus products by supposedly buying down your interest rate. It was all a bunch of lies and a pitiful buying experience More