Hiley Volkswagen of Arlington

Standard of excellence Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my car in to Mo at Hiley VW I have always left with a complete understanding of repairs, cost, and length of time it's taken. And each one of these items are over the top in terms of satisfaction. I can never say enough about the quality of work performed and how it's explained to me. It has become the standard for quality and excellence. Because of this I will also buy my next VW from Hiley. THANKS MO AND COMPANY ! More

Mo Qaddura is an extraordinary service advisor!!! I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional tal I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional talent that lets you know that you are the most important customer. His attention to detail makes your experience at Hiley Volkswagen the best vehicle service you will ever get. He took me back into the service area where I met the technician that was working on my vehicle. He explained in detail each of the services that my vehicle needed. We looked at each part and he explained why that part needed to be replaced. We analyzed which sevices needed to be done immediately and those that could wait until the next service. I will request Mo as my service advisor for my next service. When I left the dealership, I felt relieved knowing that my vehicle had been serviced at Hiley Volkswagen. I would recommend Mo to anyone that needed their vehicle serviced. I will purchase my next vehicle at Hiley Volkswagen knowing that I will use Mo for all of my service needs. More

VW great service Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to answer questions and make suggestions. Mo always goes above and beyond. Thanks Mo. More

MO IS EXCELLENT!!!!!!!! SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU TOOK EXCELLENT CARE OF MY TIGUAN!!! THANK YOU, MO!!!!!! PHYLLIS SMITH More

Fantastic customer service! We were thinking of getting another Chevy soon but because of Mo we plan on buying a VW, hopefully the sales department is great too! We were thinking of getting another Chevy soon but because of Mo we plan on buying a VW, hopefully the sales department is great too! More

Awesome!!! David was such a great guy to work with! He made the car "buying" experience a breeze! The sales team did an AMAZING job! They are the best!! David was such a great guy to work with! He made the car "buying" experience a breeze! The sales team did an AMAZING job! They are the best!! More

Awesome customer service as usual I just wanted to take the time to say that I am very pleased with the great customer service that Moe has always gives us. Thank you Moe for always g I just wanted to take the time to say that I am very pleased with the great customer service that Moe has always gives us. Thank you Moe for always giving me piece of mind and for giving great customer service More

New Car Purchase Experience Went to Hiley VW to get a new car for my wife to commute in. Spoke and worked with David Hendon to get the best possible financial and practical sol Went to Hiley VW to get a new car for my wife to commute in. Spoke and worked with David Hendon to get the best possible financial and practical solution to meet my family needs. He is top notch. It was refreshing to work with a saleman that didnt seem like the "Plastic" Salesperson. David and I were able to speak in plain english; no double talk, no BS, just good old fashion work to get me exactly what I wanted. More

SERVICE ON MY CAR, MAINLY OIL CHANGE BECAUSE MY SERVICE PROVIDER EXPLAINS EVERYTHING TO THE BEST OF MY UNDERSTANDING PRIOR TO WORK BEING PERFORMED ON MY CAR, HE ALWAYS ASKS IF I WILL NEED BECAUSE MY SERVICE PROVIDER EXPLAINS EVERYTHING TO THE BEST OF MY UNDERSTANDING PRIOR TO WORK BEING PERFORMED ON MY CAR, HE ALWAYS ASKS IF I WILL NEED A RIDE HOME OR SOMEONE TO PICK ME UP WHEN THEY ARE READY. MO IS A GREAT ASSET AND I ENJOY HIS ABILITY TO COMMUNICATE TO CUSTOMERS. KEEP HIM, HE IS GOOD! More

Crew Saving Service - Thanks again MO!!!!!! Mo Quaddura, Did an outstanding job of taking care of my service needs after Richard McQuaters was so Rude I refused to deal with him. During my most Mo Quaddura, Did an outstanding job of taking care of my service needs after Richard McQuaters was so Rude I refused to deal with him. During my most recent survey, I wanted to express my disappointment towards Richard and not Mo Quaddura. Mo Quaddura, made the difference in me taking my business somewhere else. Mr. Raphael Washington Note: During my most recent survey, I wanted to point out how More