Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hiley Volkswagen of Arlington
Arlington, TX
710 Reviews
Hiley Volkswagen, a Volkswagen dealer in Arlington, Texas was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Volkswagen cars, trucks, and SUVS.
Our Arlington Volkswagen dealership is one of the premier Volkswagen dealers in Arlington, Texas, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Arlington, Texas. Hiley Volkswagen provides the city of Arlington, Texas with the Parts Team in the Arlington area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.hileyvw.com.
Our primary concern is the satisfaction of our customers in the city of Arlington, Texas, and those surrounding suburbs near Arlington, Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at (817) 575-6000 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at Hiley Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But, at Hiley Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 710 reviews
May 07, 2018
Drove off the lot with a chipped windshield. Carlos sold me a used 2015 VW GOLF TSI. The test drive went well, the service was adequate. However, after they washed the vehicle and filled it with Carlos sold me a used 2015 VW GOLF TSI. The test drive went well, the service was adequate. However, after they washed the vehicle and filled it with gas, there was a chip in the windshield on the driver-side. Matt Lero is now working on fixing this issue. More
by Gnorman71
May 05, 2018
Excellent Customer Service. Hiley Wolkswagen of Arlington Tx. is the place I always take my Jetta for service. Mo Qaddura is been a great help wen I have questions regarding my t Hiley Wolkswagen of Arlington Tx. is the place I always take my Jetta for service. Mo Qaddura is been a great help wen I have questions regarding my to my car. More
by jd2011
Employees Worked With
May 03, 2018
Mo was excellent! Mo was thorough, honest, friendly and helpful. He brought things to my attention that never would have noticed. I will always take my VW to him for se Mo was thorough, honest, friendly and helpful. He brought things to my attention that never would have noticed. I will always take my VW to him for service. Thank you, Mo! More
by Jess
Employees Worked With
May 02, 2018
Very good service As has been the case since I bought my 2016 GTI, my service experience has been very good. No issues at all. The staff at the dealership has been fr As has been the case since I bought my 2016 GTI, my service experience has been very good. No issues at all. The staff at the dealership has been friendly and will come up to you and introduce themselves and chat with you. Richmond Brobbey has always come to me and asked how things were going, not with just my car by life in general. Very nice personnel touch on his part. More
by cliff
April 30, 2018
There’s a reason why he is the best There’s a reason why Mo has so many 5 star reviews. There isn’t a service advisor within VWoA that is as detailed and client oriented as he is. His There’s a reason why Mo has so many 5 star reviews. There isn’t a service advisor within VWoA that is as detailed and client oriented as he is. His communication is top notch and the level of service is unparalleled. The one factor that contributes to his success is that he is very honest, even if it hurts a little hahaha, and is very genuine which is hard to find in the automotive industry. Know that regardless of what you are in service for, Mo will get it done and done quickly and perfectly. More
by Kenneth.clark959
Employees Worked With
April 30, 2018
Made my car feel like it was brand new again Mo is the service adviser to choose, no doubt about it. He kept me updated about my vehicle the entire time, and he had it fixed from beginning to end Mo is the service adviser to choose, no doubt about it. He kept me updated about my vehicle the entire time, and he had it fixed from beginning to end. He explained very clearly the issues with my car, and gave me clear recommendations on how to move forward. Can't thank you enough for your awesome service! You will definitely see me again! More
by bbayaa
Employees Worked With
April 29, 2018
Mo is the Best When you go to Hiley there is no other choice in service advisor. He is no nonsense with a sense of humor. 3 years and counting...I will probably bu When you go to Hiley there is no other choice in service advisor. He is no nonsense with a sense of humor. 3 years and counting...I will probably buy another VW because I know I will be taken care..this is my 3rd VW so why fix what isn't broken..Great Service as always..Thanks Mo!! More
by Worshy
Employees Worked With
April 26, 2018
excellent service Moe did an exceptional job when my daughter brought her Jetta in for its 10,000 mile service, he was polite ,professional ,and made sure my daughter Moe did an exceptional job when my daughter brought her Jetta in for its 10,000 mile service, he was polite ,professional ,and made sure my daughter had all her questions answered. we will only use Moe and Hiley VW for our Jetta service from now on More
by Andy K
Employees Worked With
April 25, 2018
Always great service Every time I come for a service I’m always greeted right away and have great experience. I’ve been coming here for almost 5 years now and will keep co Every time I come for a service I’m always greeted right away and have great experience. I’ve been coming here for almost 5 years now and will keep coming here. More
by kohutekcarolyn07
Employees Worked With
April 24, 2018
Excellent Customer Service. Mo Qaddura has been my Customer Service advisor for the last six years. He has taking care of my Jetta checking every single detail and answering Mo Qaddura has been my Customer Service advisor for the last six years. He has taking care of my Jetta checking every single detail and answering all my questions. He courteous and friendly, I cannot ask for more. . More
by jd2011
Employees Worked With
