Hiley Volkswagen of Arlington

WONDERFULL EXPERIENCE Over all I would consider this service department all 10s and above! I go to Mo for all my service needs. Every time I bring my vehicle in I leave hap Over all I would consider this service department all 10s and above! I go to Mo for all my service needs. Every time I bring my vehicle in I leave happy. I will not take my VW anywhere else. If you are looking for a long term place for your vehicles needs I 100% recommend going to see Mo you will not be disappointed. More

Great customer service as usual. Thank you Moe and your staff for all that you do. I appreciate all the hard work you put in. as usual. Thank you Moe and your staff for all that you do. I appreciate all the hard work you put in. More

Wonderful & Trustworthy I bought my car new 5 years ago with Carlos as my sales guy - Fast forward over 5 years later, whenever Carlos sees me in the service department he AL I bought my car new 5 years ago with Carlos as my sales guy - Fast forward over 5 years later, whenever Carlos sees me in the service department he ALWAYS remembers who I am and what I do for a living. We maybe speak once a year and his thoughtfulness and courtesy is unlike anything I've seen. I think of "car salesmen" as people who just want to make a sale as fast as possible without getting to know what you really need/want. I continued getting my car serviced at Hiley after my 2 years of having my car (that's when the basic services aren't free anymore!) and I don't regret one minute of it. I always wait at the dealership and have a great and reasonably fast experience with the work that's being done. Mo is my go-to service advisor and he always comes through with the best service and even coupons when their available that I don't know about. From little events like changing my own headlight bulbs to my radiator leaking and me being really worried, I can pick up the phone and call Mo and he will consult with anything going on with my car and advise what to do and how to help. I've reset my automatic windows over the phone, been given help with changing bulbs over the phone, and many other tasks that I much appreciate. I will continue getting my car serviced at Hiley and you should too! Mo is the best! More

Car dies in reverse 2 lights still on drl and tire pressure will go by today and ask about that the car goes into reverse no problem. Have an issue with driver door not u 2 lights still on drl and tire pressure will go by today and ask about that the car goes into reverse no problem. Have an issue with driver door not unlocking but mo showed me with a key happy about that don’t the have Money to fix that right now More

AMAZING! From sales to service my entire buying experience was amazing. I did have to bring the car into service to have the air filter checked out shortly aft From sales to service my entire buying experience was amazing. I did have to bring the car into service to have the air filter checked out shortly after i pruchased however it was a pre-owned and the service department handled it free of charge! Mo was my service advisor and was quick and helpful. He took my car in without an appointment as I had purchased the vehicle from their dealership about 2 weeks before, he knew I had to pick up my daughter from school and was able to quickly check my car. Everyone at the Hiley service center is amazing. Mo checked in on my car and followed up to make sure everything was great. Thank you Hiley service center!!! More

Great experience Jorge is a great salesman. Never once did we feel prssured. Jorge knows how to make sure the customers needs are meet. We originally wanted a Passat b Jorge is a great salesman. Never once did we feel prssured. Jorge knows how to make sure the customers needs are meet. We originally wanted a Passat but after talking with us asked us test drive a Tiguan and man he was right on. We loved the experience. Jorge has a awesome smile and love of life for sure. He sure made us comfortable during this entire sales process. Great Dealership......with a great Salesman....thank you Mo for getting us in touch with Jorge.... More

Top notch Fast on top of things friendly if you want a vehicle come to Jorge he's the man to come to and he knows his stuff Fast on top of things friendly if you want a vehicle come to Jorge he's the man to come to and he knows his stuff More

Happy Okie Let’s face it, when you buy a car you want the most for your trade and a great price on the one you are purchasing. You want a clean gassed up car wi Let’s face it, when you buy a car you want the most for your trade and a great price on the one you are purchasing. You want a clean gassed up car with that new car smell and you want to feel like the dealership wanted to sell it to you. These guys checked all our boxes. We thought we were going to have to go to several different dealerships to buy the exact car we wanted at the price we wanted and getting fair value for our trade. We stopped at one, thanks to Ernesto and Jorge!!!! More

Good job Excelent job and am happy with my new Volkswagen. They give a fair price for a great machine. Definitely I recommended Jorge Ruiz. The most important Excelent job and am happy with my new Volkswagen. They give a fair price for a great machine. Definitely I recommended Jorge Ruiz. The most important thing he knows Spanish. Thank you More

Jorge-Ruiz i s an excellent car salesmen. He has helped me purchase two cars from his show room in couple of hours . He is professional with the customers and dedi s an excellent car salesmen. He has helped me purchase two cars from his show room in couple of hours . He is professional with the customers and dedicated to the business. I recommend him highly to every future VW seeker. More