Hiley Subaru of Fort Worth

Hiley Subaru far exceeded my expectations of a dealership as a first time car buyer. The sales man I worked with was just so personable and on my side the whole time. He made sure I got the vehicle that was as a first time car buyer. The sales man I worked with was just so personable and on my side the whole time. He made sure I got the vehicle that was the right fit for my lifestyle and budget. He wasn't pushy at all. He made my first time car buying experience super pleasant. I'm beyond grateful to have ran into Gary while window browsing on the lot. He is phenomenal. More

Warranty work completed sat. Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work complete Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work completed on time, only downside, first time had to have warranty work performed under 50K miles, but the service was great and I like the new location. Car provided for warranty work was clean and it gave me an opportunity to test drive a newer Outback model. Would recommend Taking your Subaru here for service, love the video and the walk/talk that is Texted and emailed. The technician always sound professional. More

Really great customer service! Good communication and loved the ease of having a ride to other things I had to do while my car was being serviced. Good communication and loved the ease of having a ride to other things I had to do while my car was being serviced. More

We really like this dealership and that's the reason we bought the second car here in a few years. Even if we don't like/even hate some new features of the new car we still appreciate the help this dealers bought the second car here in a few years. Even if we don't like/even hate some new features of the new car we still appreciate the help this dealership provided. More

Great place! They are very friendly and good to work with. I would recommend them even if you have to drive a little to save money. They are very friendly and good to work with. I would recommend them even if you have to drive a little to save money. More

Very professional and helpful. Very good job on my car. I like seeing the video of the work being done Very good job on my car. I like seeing the video of the work being done More

I have been pleased the 2 times you have serviced my car will recommend you will recommend you More

We walked in looking to buy a car and it was painful trying to test drive the different types of Subaru's. I was also really interested in the used Bronco on the lot. Once he heard our targeted used car trying to test drive the different types of Subaru's. I was also really interested in the used Bronco on the lot. Once he heard our targeted used car budget (our new car budget was different but he never asked any questions). He was edgy when asked about interest rates. Probably assumed I had crappy credit. I was the one buying the car and he kept talking directly to my husband. We'd never owned a Subaru (mostly Toyota's) so I was interested in learning about them...not the place. He was cranky, seemed put out when I kept pushing to drive an Assent and talked mostly about himself. Supposedly he's listed a a peak performer on their website too. When asked for his card and he said he'd text me to send me the 2 cars that we're about to hit the lot. Never did! So we went to 5-Star in Grapevine the next day and bought a car - red carpet service there BTW. More