Hiley Subaru of Fort Worth

Hiley Subaru sales department is very professional and friendly. Never feel pressure from anyone everyone is always there to help you I recommend this dealership highly if you’re looking for new vehicle! friendly. Never feel pressure from anyone everyone is always there to help you I recommend this dealership highly if you’re looking for new vehicle!! More

Everyone at Hiley Subaru treated us with courtesy and professionalism. I loved the tutorial session after 2 weeks! professionalism. I loved the tutorial session after 2 weeks! More

Every time I have my car serviced, I am always welcomed by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made c by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made comfortable in a pleasant environment. It's so nice to have a dealership I can trust that treats me well. More

Could not have asked for a better group of people to work with. So kind and helpful. with. So kind and helpful. More

Dayn Belfour was extremely welcoming and friendly. He made sure everything was done correctly. He not only made us feel like part of the Hiley family, but even more so, part of the greater Subaru fami He made sure everything was done correctly. He not only made us feel like part of the Hiley family, but even more so, part of the greater Subaru family. I love my new Forester and look forward to having it for years to come. Sales Manager Nick Kennedy was also great to work with. Nick is the reason we chose Hiley over another dealership. Charlie saved us $$$ by decreasing our interest rate in noting that I am a nurse, for which we greatly appreciate. I look forward to working with Jeffrey and the Encore service while learning all there is to know about my new luxury ride. Thank you ALL for such a great, hassle free experience! We will definitely recommend Hiley Subaru to others. More

Very friendly, professional and easy to work with. I will be purchasing my next Subaru from Hiley when the time comes. I will be purchasing my next Subaru from Hiley when the time comes. More

Everyone was very friendly and helpful. They were happy to answer any questions and I felt no pressure. They were happy to answer any questions and I felt no pressure. More

Consistent experience across all service advisers. Process includes video from technician who performed the repair. Process includes video from technician who performed the repair. More

I placed a deposit for a Crosstrek, told it would be there in about 1 week, then notified it was going to be 4 weeks. I then went back to Hiley Subaru and picked out and bought an Outback Limited XT (ca there in about 1 week, then notified it was going to be 4 weeks. I then went back to Hiley Subaru and picked out and bought an Outback Limited XT (cash, no financing). I drove it home and the next morning it would not function (all the electronic functions were "disabled" and could not even make it go in reverse). Miraculously it worked again later that day, drove it back to the dealership, left it until the following day. I was assured they had checked out the computer system and fixed it. I then got back in the car at the dealership to drive it home, and the same thing happened (all electronic systems "disabled" and unable to even drive it). They gave me back my check. They have not yet refunded my $500 deposit for the Crosstrek, which they said they would. It has been more than 40 days and no check. Very frustrating experience at Hiley Subaru in Fort Worth. More

The fact that I HAVE to write at least 15 words here doesn't sit to well with me. doesn't sit to well with me. More