Hiley Subaru of Fort Worth

Both salesmen were very helpful, friendly, and honest. This was my first car buying experience and I was very scared of being cheated or lied to. At this dealer, I was pleasantly surprised and extremely h This was my first car buying experience and I was very scared of being cheated or lied to. At this dealer, I was pleasantly surprised and extremely happy with my new car! Thank you! More

Needed oil change and inspection sticker. Had a coupon from the dealership for a discount on the oil change. Got an appointment easily, no wait when I got there, work done fast. Got oil change plus engi from the dealership for a discount on the oil change. Got an appointment easily, no wait when I got there, work done fast. Got oil change plus engine check at no charge, and got my inspection sticker too, and the car was cleaned inside and out. Better, cheaper, faster and more professional service than from a quick-change oil place. This dealership is great. The employees remember me and it's painless to get serviced at this dealership. Highly recommend Hiley! More

I was very pleased with my recent experience w/Hiley Subaru. My service work (60,000mi) was done on time, the price was what I expected, and has completely met my expectations for quality. This is my Subaru. My service work (60,000mi) was done on time, the price was what I expected, and has completely met my expectations for quality. This is my 3rd Subaru ('92,'97,'02), and I'll probably never drive anything else.I consider Subaru one of the best engineered, highest quality cars on the market today. I expect the dealership where I have it serviced to be the same caliber quality. Sadly, my last couple of dealership visits before coming to Hiley did not meet these expectations. I'm VERY glad that we now have a Subaru on the West Side of Fort Worth (it's about time!), who is dedicated to quality customer service, and to caring for our beloved Subarus with expert service. Thank you Hiley, Mark L. Sanders More

They were very friendly and patient with my lack of knowledge. I never felt stupid and they even gave me options of what kind of tires to put on and explained the difference in a way that made sense. knowledge. I never felt stupid and they even gave me options of what kind of tires to put on and explained the difference in a way that made sense. They were also very good about answering all of my questions as I came up with them - even as I was about to pull off the lot! They were wonderful! More

Great service for first time customer. Did what I asked for, showed me prices on recommended work and allow me to choose what I wanted done. Will bring the car back next time service is needed. Also will g for, showed me prices on recommended work and allow me to choose what I wanted done. Will bring the car back next time service is needed. Also will give them first shot at replacement when we are ready for a new one. More

I have been researching a new vehicle for the past year. I have been researching a new vehicle for the past year. Been reading Consumer Reports ,Consumer Digest and talking with people about there vehicle. I have been researching a new vehicle for the past year. Been reading Consumer Reports ,Consumer Digest and talking with people about there vehicle. I had narrowed it down to 4 vehicles. The chevy equinox ,Honda CRV, Toyota Rave, Subaru Outback. I went to a lot of Dealerships and drove a lot of cars. The Subaru was the best vehicle for the money. I really enjoy driving it. The first week i had it i took it on a 3000 mile road trip,it was great. I really had a great experience at Hiley Dealership. I started the process on the Internet and not once did they try and pressure me . I told them what i wanted ,they gave me a great price on my Truck ,there was no back and forth back and forth. They actually had to find my car(the one with the options that i wanted). I feel i was dealt with Honesty and no game playing. John Cantu and, Paul Ackel have been extremely helpful setting everything up and making sure i had enjoyable experience. I will recommend your dealership to my friends And family. Janet White More

I came in a couple of months ago (during a really cold winter) to see about a possible recall on a leaky fuel rail. Rick stated that it didn't cover the state of Texas. He said he'd see what he could do t winter) to see about a possible recall on a leaky fuel rail. Rick stated that it didn't cover the state of Texas. He said he'd see what he could do to get my car covered. Less than a week later, I received a call Subaru was expanding the recall to cover all states. The guys were incredibly fast getting me squared away. At the time, I spoke with Rick about some scheduled maintenance that needed to be performed. Fast forward to this week. I brought in my 2004 WRX for a timing belt, an AC recharge, and to have a couple of other things looked at. The price was more than fair, and my car was ready the same day I dropped it off. Top notch group of folks, I highly recommend their service department. More

I came to the dealership planning to buy either a Forester or an Outback purely on the basis of Consumer Reports' ratings for both, even though one does not see many Subarus in Texas. The staff was Forester or an Outback purely on the basis of Consumer Reports' ratings for both, even though one does not see many Subarus in Texas. The staff was very courteous, friendly and knowledgeable, and the pricing was reasonable. I opted for the Outback and love it. A friend told me that their service department is excellent; after only 1000 miles, I have yet to use it. Because I plan to use the Outback on a ranch I onitted a lot of the bells and whistles, but my wife just loves the puddle lights - and the way it drives! More

Paul was very helpful with our new car search. It was a long day- only because we wanted to test drive 3 different cars to make sure we made the right decision. He was very attentive the entire time. They long day- only because we wanted to test drive 3 different cars to make sure we made the right decision. He was very attentive the entire time. They offered us a great price on our trade-in and we also got the 2011 Outback for less than sticker. Our experience with Hiley was great! More

Paul was knowledgeable of the 2011 WRX, took his time showing me all of the accessories, basically showed me everything I needed to know. They got me in and out quickly with no xx. It was a good car buyi showing me all of the accessories, basically showed me everything I needed to know. They got me in and out quickly with no xx. It was a good car buying experiance. The Showroom was neat and had some SPT items there for sale.(Got it under List) Bob C More