Hiley Subaru of Fort Worth

Excellent experience with Trey Moss Recently we purchased a 2016 Subaru Forester from Trey Moss at Hiley Subaru. It was the seventh time we have purchased a new vehicle, and this was th Recently we purchased a 2016 Subaru Forester from Trey Moss at Hiley Subaru. It was the seventh time we have purchased a new vehicle, and this was the most hassle-free, straight-forward car buying experience we have ever had. Trey was very knowledgeable on all details and was very patient when answering our many questions. The Forester is a great vehicle! Kathy More

Management Doesn't return call Bought a used car from here a month and a half ago. Had to have a part replaced, they ordered it, and sent it to us (we are 3 hours away from them). S Bought a used car from here a month and a half ago. Had to have a part replaced, they ordered it, and sent it to us (we are 3 hours away from them). Seems great, right, but the sent it with insufficient postage and no return address so it couldn't have been even sent back to them that it was insufficient postage. So we had to pay just to get the part they promised us. As this came up my husband called the Subaru manager, was told that he was not in and if he would like to leave a voicemail, which he did. Stating very clearly that there were some issues going on with the sale and being sent a part COD. Left name and phone number....that was a week ago....still no return call. Will not be returning......There's enough Subi dealers around DFW that I am sure would take better care of their customers. More

Great experience Dave is an excellent service manager and always ensures the job is done right. Prices are comparable to other well trusted local shops and I know I am Dave is an excellent service manager and always ensures the job is done right. Prices are comparable to other well trusted local shops and I know I am having someone who knows the intricacies of the subaru engine do the work. Most dealerships are stealerships but this one is not. No pushy overpriced services and they are friendly to do it yourselfers. The parts guy Tommy is top notch as well. He's always friendly and willing to help with odds and ends. I bought my car here and will continue to have it serviced here. More

Dont Go Anywhere Else but Here! I would like to write a long review on how great of an experience my wife and I had at Hiley Subaru but I'm sure that most people won't want to read a I would like to write a long review on how great of an experience my wife and I had at Hiley Subaru but I'm sure that most people won't want to read a long drawn out thesis about our experience. Long story, short...We had a wonderful car buying experience there. My wife, who did not know much about Subaru before going, was sold on the cars and how well we were treated. Trey Moss was very friendly and patient as we went back and forth test driving cars and explaining the differences. He understood that this was a big purchase and was very understanding that we didn't want to jump into any car. We wanted to make sure it was the right one for us and probably test drove 5-6 cars in one day at Hiley. Jeff, the sales manager, was very friendly. He came out and talked to us and addresses all of our concerns. The only thing that took us so long at the dealer, was trying to decide between the Forester and the Outback. They gave us a great price on the Forester and a more than fair offer on our trade without us having to haggle too much. If you are looking for a Subaru then do yourself a favor. Go to Hiley and ask for Trey Moss. I would send my mom to buy a car from that guy. More

I recommend my sales guy; verdict is out on dealership Based on positive reviews here and on Yelp, I contacted Trey Moss to test drive the Legacy and Forester. He proved a responsive, knowledgeable, and pe Based on positive reviews here and on Yelp, I contacted Trey Moss to test drive the Legacy and Forester. He proved a responsive, knowledgeable, and personable salesman. He was accommodating (I went back a couple of times before ordering a '16 Forester) but never pushy, and (mercifully) never pulled the squirrelly numbers game that many other dealers do (Mac Churchill, I'm looking at you). This was an easy, no pressure transaction, and I'm happy with the car so far. I would buy another car from him, or recommend him to a friend/family member with no hesitation. The dealership itself is a bit of a mess--busted and mismatched furniture, computers so outdated they work intermittently and slowly, sales floor and offices are crowded, etc. I've not worked with the service department yet--they don't get particularly high marks below, so I may be looking elsewhere for that. So, I'd say 5 stars for Trey, about 2 1/2 for the dealership's facility, and a big ? for the service department. More

Do not recommend service center Took in a 2015 Crosstrek for its first oil change. After they returned it to me I popped the hood to discover excess oil around the filter and the cap Took in a 2015 Crosstrek for its first oil change. After they returned it to me I popped the hood to discover excess oil around the filter and the caps left OFF the radiator overflow and windshield washer reservoirs. Neither were topped off by the way. For the icing on the cake they left a nice greasy handprint on the headliner from when they placed the service sticker on the windshield with incorrect mileage for my next oil change. More

Excellent sales crew. Had an amazing experience with Matt, and Trey. These two guys know what they are talking about when it comes to Subis. They will work with you to work Had an amazing experience with Matt, and Trey. These two guys know what they are talking about when it comes to Subis. They will work with you to work out a great deal. Best car dealership for subarus in the metroplex. More

Bought a new cross trek. And had an excellent experience Our salesman Egger was great. We got exactly what we wanted for the most reasonable price. We also went to a dealership in Dallas to give them a fair Our salesman Egger was great. We got exactly what we wanted for the most reasonable price. We also went to a dealership in Dallas to give them a fair shot, and they did not meet expectations. More

Drew Dreyspring Rocks! Drew Dreyspring at Hilley Subaro Rocks! I was super impressed with his professionalism and knowledge with the quality, safety, and durability of the S Drew Dreyspring at Hilley Subaro Rocks! I was super impressed with his professionalism and knowledge with the quality, safety, and durability of the Subaro family of vehicles! I love my Forrester! I am very picky and perfectly satisfied with my car buying experience at Hilley Subaro in Fort Worth, Texas. Thank you Drew for understanding my questions and accommodating and educating me on my new Subaro Forrester! Sincerely Susie T. More

Easiest car purchase ever! I just bought a new Subaru Legacy from Trey Moss. It was the easiest car buying experience I have ever had. After finding the one I wanted in their I just bought a new Subaru Legacy from Trey Moss. It was the easiest car buying experience I have ever had. After finding the one I wanted in their inventory, I sent an email and Trey responded the same day. I emailed him about the availability of the car (they sell quickly) and the price since I was looking for something comparable to USAA pricing. He sent me a quote that was in line with what I expected. A few days later, I went out to the dealership, drove the car, and took it home two hours later. It was great! Trey was very friendly and answered all of my questions. John in the finance group also got me through the paperwork as quickly as he could. I would definitely buy from these guys again! More