Hiley Subaru of Fort Worth

**Google Review for Hiley Subaru of Ft. Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t p Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t purchase my Ascent there. I had a brake issue with my Subaru and called Brian Ridings, the Service Manager, during Thanksgiving to see if he could help. Both Brian and Service Advisor Whitney Gifford went above and beyond to assist me. From the very start, they took the time to listen to my concerns and made me feel like a valued Subaru owner. The level of customer service I received exceeded my expectations. They kept me updated on the progress of the repair, including sending a video walk-around of my car with an explanation of the repairs. The work was completed quickly and efficiently, which I really appreciated. The dealership itself is brand new, and the atmosphere is incredibly relaxing, with spaces to unwind or even get some work done while waiting. It’s clear they value their customers' time and comfort. I highly recommend Whitney Gifford to anyone seeking a top-notch service experience. If you're in the area or even remotely close, this team will take great care of you. Thank you, Brian and Whitney, for making my experience so seamless and stress-free! More

The staff at Hiley Subaru is very much appreciated by this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. More

I wrote a very long review a few weeks ago the day after I received the request. Everything was great. Thanks. I received the request. Everything was great. Thanks. More

While waiting for my car to be serviced, I realized how I was constantly appraised of what was happening to my car and suggestions for other upkeep. This was possibly the best customer service experience I'v was constantly appraised of what was happening to my car and suggestions for other upkeep. This was possibly the best customer service experience I've ever had! Thank you Hiley Subaru! More

Very attentive, knowledgeable, informative, and polite. Love the mechanic video to show abd explain everything. Love the mechanic video to show abd explain everything. More

A good person. Donny removed the stress outta buying a car. I wanna have his child. Donny removed the stress outta buying a car. I wanna have his child. More

Thank you, Jake and Antonio, for always taking care of me and helping me upgrade to a bigger vehicle! and helping me upgrade to a bigger vehicle! More

This was the best customer service we have ever experienced. Everyone was courteous and helpful. Looking forward to our next visit! experienced. Everyone was courteous and helpful. Looking forward to our next visit! More

said they would mail my plates after buying a new car since i live an hour and a half from the dealership then never notified me that they received the plates until it was too late and i had to make the since i live an hour and a half from the dealership then never notified me that they received the plates until it was too late and i had to make the drive. when i arrived they didn’t even put them on my car like they said they would over the phone, just handed them to me to put on myself. horrible service. More

Nathan and everyone I encountered was nice, informative, helpful, and attentive. And no pressure sales. helpful, and attentive. And no pressure sales. More