Hiley Subaru of Fort Worth

New location is a nice facility. Customer Service is easy to deal with and keeps you updated on progress while your car is being serviced. Customer Service is easy to deal with and keeps you updated on progress while your car is being serviced. More

Good experience and great car. And we love all the features on the car and it's safety and reliability. And we love all the features on the car and it's safety and reliability. More

It was full hands on deck to get me in a new Subaru and the guys all pulled through! Gary, Charlie, Aaron Bailey, Nathan and Clinton made me feel right at home. Nathan worked on my deal with finance manage the guys all pulled through! Gary, Charlie, Aaron Bailey, Nathan and Clinton made me feel right at home. Nathan worked on my deal with finance manager Charlie while the rest all kept me informed and entertained through the whole process. These are some of the nicest sales people I have ever worked with. 10/10 recommend!! More

My experience with Hiley Subaru was the absolute best in every way. From the moment I stepped out of my car I was comfortable, everyone went above and beyond. I sold cars for 10 years & Hiley beats anythi every way. From the moment I stepped out of my car I was comfortable, everyone went above and beyond. I sold cars for 10 years & Hiley beats anything I’ve seen at other dealerships. More

I was disappointed to learn that your service department will not sell and install a regular battery for my 2021 Subaru Ascent. I was told that they could, however, sell me a $435 battery which is bigger fo will not sell and install a regular battery for my 2021 Subaru Ascent. I was told that they could, however, sell me a $435 battery which is bigger for the start/stop feature. When I explained that my vehicle does not have this feature, they told me they could not sell me a regular battery even though my current battery tested bad on the inspection. I hope this 78 year-old widow does not get stranded on the road with a dead battery. I am not happy. More

Friendly, knowledgeable employees that represent the Subaru values. Excellent communication throughout the sales process and post-sale. Subaru values. Excellent communication throughout the sales process and post-sale. More

It is always a pleasure working with the staff at Hiley Subaru. Scheduling the maintenance for my 2021 Subaru Forester is very easy and the work is done as promised. The staff at Hiley Subaru are profess Subaru. Scheduling the maintenance for my 2021 Subaru Forester is very easy and the work is done as promised. The staff at Hiley Subaru are professional and knowledgeable about the vehicles. More

Hiley Subaru is Customer friendly, helpful with questions, easy accessible, and they keep in touch with customers. questions, easy accessible, and they keep in touch with customers. More

**Google Review for Hiley Subaru of Ft. Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t p Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t purchase my Ascent there. I had a brake issue with my Subaru and called Brian Ridings, the Service Manager, during Thanksgiving to see if he could help. Both Brian and Service Advisor Whitney Gifford went above and beyond to assist me. From the very start, they took the time to listen to my concerns and made me feel like a valued Subaru owner. The level of customer service I received exceeded my expectations. They kept me updated on the progress of the repair, including sending a video walk-around of my car with an explanation of the repairs. The work was completed quickly and efficiently, which I really appreciated. The dealership itself is brand new, and the atmosphere is incredibly relaxing, with spaces to unwind or even get some work done while waiting. It’s clear they value their customers' time and comfort. I highly recommend Whitney Gifford to anyone seeking a top-notch service experience. If you're in the area or even remotely close, this team will take great care of you. Thank you, Brian and Whitney, for making my experience so seamless and stress-free! More

The staff at Hiley Subaru is very much appreciated by this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. More