Hiley Subaru of Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly, knowledgeable employees that represent the Subaru values. Excellent communication throughout the sales process and post-sale. Subaru values. Excellent communication throughout the sales process and post-sale. More
It is always a pleasure working with the staff at Hiley Subaru. Scheduling the maintenance for my 2021 Subaru Forester is very easy and the work is done as promised. The staff at Hiley Subaru are profess Subaru. Scheduling the maintenance for my 2021 Subaru Forester is very easy and the work is done as promised. The staff at Hiley Subaru are professional and knowledgeable about the vehicles. More
Hiley Subaru is Customer friendly, helpful with questions, easy accessible, and they keep in touch with customers. questions, easy accessible, and they keep in touch with customers. More
**Google Review for Hiley Subaru of Ft. Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t p Worth** ⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Hiley Subaru of Fort Worth, even though I’m based in Florida and didn’t purchase my Ascent there. I had a brake issue with my Subaru and called Brian Ridings, the Service Manager, during Thanksgiving to see if he could help. Both Brian and Service Advisor Whitney Gifford went above and beyond to assist me. From the very start, they took the time to listen to my concerns and made me feel like a valued Subaru owner. The level of customer service I received exceeded my expectations. They kept me updated on the progress of the repair, including sending a video walk-around of my car with an explanation of the repairs. The work was completed quickly and efficiently, which I really appreciated. The dealership itself is brand new, and the atmosphere is incredibly relaxing, with spaces to unwind or even get some work done while waiting. It’s clear they value their customers' time and comfort. I highly recommend Whitney Gifford to anyone seeking a top-notch service experience. If you're in the area or even remotely close, this team will take great care of you. Thank you, Brian and Whitney, for making my experience so seamless and stress-free! More
The staff at Hiley Subaru is very much appreciated by this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. this customer. I could not have asked for a better staff, everything was thought of to appease the customers, great service. More
I wrote a very long review a few weeks ago the day after I received the request. Everything was great. Thanks. I received the request. Everything was great. Thanks. More
While waiting for my car to be serviced, I realized how I was constantly appraised of what was happening to my car and suggestions for other upkeep. This was possibly the best customer service experience I'v was constantly appraised of what was happening to my car and suggestions for other upkeep. This was possibly the best customer service experience I've ever had! Thank you Hiley Subaru! More
Very attentive, knowledgeable, informative, and polite. Love the mechanic video to show abd explain everything. Love the mechanic video to show abd explain everything. More
Thank you, Jake and Antonio, for always taking care of me and helping me upgrade to a bigger vehicle! and helping me upgrade to a bigger vehicle! More
This was the best customer service we have ever experienced. Everyone was courteous and helpful. Looking forward to our next visit! experienced. Everyone was courteous and helpful. Looking forward to our next visit! More