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Hiley Mazda of Hurst - Service Center

Hurst, TX

5.0
155 Reviews

155 Reviews of Hiley Mazda of Hurst - Service Center

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September 14, 2023

I thought I made a appointment but I must not of completed it they got me in. Anyway replaced my battery in a hour and a half More

by rdungan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Longwor
September 11, 2023

The service center was very welcoming and was actually ready to greet me as I came in since I had called ahead. The battery that I had installed the air before there was faulty and they changed it no char More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager & mechanic.
September 10, 2023

The service team at Hiley Mazda at Hurst was Friendly, Helpful and Quick as Usual. More

by dmjago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
August 31, 2023

Everyone is very professional and courteous. Love the fact that my vehicle is always washed. More

by JGerlikovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Rich, Erich, scott
August 26, 2023

Facility looked very nice. Staff was awesome, best customer service I have had in a long time. The video of the vehicle was a good idea. I also liked the online review of sugge More

by Ben A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Ben A. responded

Facility looked very nice. Staff was awesome, best customer service I have had in a long time. The video of the vehicle was a good idea. I also liked the online review of suggested services.

August 24, 2023

This appointment for service on our 2023 Mazda CX5 was our first, and each person involved in setting up the appointment was kind and caring. Especially, Brianna, who made special efforts to accommodate u More

by That is my email address
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
August 23, 2023

Hiley Mazda, great customer service, were very friendly and worked with me getting my car in to do the recall on my car. They also did a service check which my car was due for one and replaced items that n More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 23, 2023

The service department has excellent communication and they do a great job on my car every time! More

by kcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
August 22, 2023

I have always brought my 2001 Miata to this dealership for service, they have always been truthful about what service needs to absolutely be done and what service I can put off to a later date. The repair More

by GregDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brie Cagle (Service advisor) , Mark ( Mechanic)
August 19, 2023

Very professional service writer made my experience painless, there was no hassle at all for my first appointment More

by Recaphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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