155 Reviews of Hiley Mazda of Hurst - Service Center
The dealership has recently been remodeled and the customer waiting area is quiet and comfortable providing coffee drinks and water. There are TVs and internet access for entertainment and work space customer waiting area is quiet and comfortable providing coffee drinks and water. There are TVs and internet access for entertainment and work space area for those needing desk space. Hiley personnel are polite, respectful and friendly to create a relaxed environment and are quick to answer any concerns about the work being done on the customer’s car including when work is expected to be completed. I especially appreciate the complimentary car wash where they return my car to me better than when I brought it in both inside and out. More
Overall great experience. Lady at the front of service has great customer service skills. Great service Lady at the front of service has great customer service skills. Great service More
Courteous and thorough, especially when dealing with managers in finance and service. We’ve gotten a new lease (trade in) and serviced recalls on another vehicle and both experiences have been pleasant. managers in finance and service. We’ve gotten a new lease (trade in) and serviced recalls on another vehicle and both experiences have been pleasant. More
They were very quick & efficient and kept me in the loop the entire time about what they were doing to my car & when to expect it to be finished. Definitely recommend! the entire time about what they were doing to my car & when to expect it to be finished. Definitely recommend! More
Brie went above and beyond in helping me get my car fixed. She kept me updated throughout the process and made me feel confident in the work that was being done. I’ve never looked forward to going to t fixed. She kept me updated throughout the process and made me feel confident in the work that was being done. I’ve never looked forward to going to the service center but now I definitely will! More
Service was great! ! They were efficient and made me feel like they really cared about my situation. Thanks Dee!! Bree!! Vee!! ! They were efficient and made me feel like they really cared about my situation. Thanks Dee!! Bree!! Vee!! More
Bought car went well, just had first service on car and that also went well! thanks that also went well! thanks More
Very efficient and friendly! Came in for a state inspection and another semi-problem that I just wanted to ask them about. They didn't even hesitate to look into it. I had been p Came in for a state inspection and another semi-problem that I just wanted to ask them about. They didn't even hesitate to look into it. I had been putting it off for weeks bc I hate dealing with car problems. Well I got both things accomplished within an hour and it made my week! More