Hiley Mazda of Hurst - Service Center

While I was there Evan kept me up to date with the status of my repair, he also gave me accurate pricing for my repair. You don't get that kind of a service too often. Most of the time you wait and wait unti of my repair, he also gave me accurate pricing for my repair. You don't get that kind of a service too often. Most of the time you wait and wait until the work is finally finished. He even had fresh coffee made for me. More

Review withdrawn pending the outcome of the service performed on my vehicle. My initial review was not a good one based on conversations with the service department, but I have decided to take a wait performed on my vehicle. My initial review was not a good one based on conversations with the service department, but I have decided to take a wait and see attitude before writing a poor performance review. More

I own a beautiful Mazda Millenia S and ask anyone who knows about the Miller Cycle engine(supercharger)that it requires first hand technical experience to service it. I am somewhat of a car enthusiast a knows about the Miller Cycle engine(supercharger)that it requires first hand technical experience to service it. I am somewhat of a car enthusiast and therefore have high expectations about the level of service one should expect from a reputable dealer and it's service department. If your shop isn't orderly, clean and/or doesn't have the latest diagnostic equipment...then I have no confidence in the shop's technicians. I have been taking my car to Hiley Mazda for about 4yrs now and the only service manager I even talk to there is Brant Peterson. Now, that is not a reflection of my experience with some of the other service managers that work there...it's just I have the utmost confidence in Brant as it relates to his excellent technical knowledge and the professional treatment he and his staff provide me even in difficult situations. Now, Mark is currently the only technician I have given the permission to even open the hood of my car. His extensive knowledge and technical skill always seem to be right on the money whenever my car needs a precise diagnosis. These two men are the very reason that Hiley Mazda of Hurst continue to service my Millenia and I believe they represent the very best assists this dealership enjoys! J. Pecen More

My car required some serious suspension service. Service department personnel were very attentive to service issues and scheduled maintenance issues. Problem was resolved through extended warranty agreemen department personnel were very attentive to service issues and scheduled maintenance issues. Problem was resolved through extended warranty agreement. These service professionals went the extra mile to contact extended warranty provider and make arrangements for car rentals and repair approvals at a minumum of involvement from car owner. More