Hiley Mazda of Hurst

I can not say enough great things about my experience here!! The entire staff was very friendly & not pushy at all. They also really worked with us to find a car that would fit into my budget!! (Be here!! The entire staff was very friendly & not pushy at all. They also really worked with us to find a car that would fit into my budget!! (Being a college student, I can't afford a big monthly payment!) Unlike other dealerships, they didn't pressure me into stretching my budget and even advised me on how I could make my payments lower every month...I believe their finance office ran 3 or 4 different sets of downpayment/monthly payment combinations before we found one that really worked for me! I really respect the way they run their dealership & am recommending them to all of my friends! I will definitely be back there to purchase my next car! More

Test drove a vehicle at another dealership but was quoted a better price at Hiley. When I got to the dealership, the car I was quoted a price on was sold. I was given the option to purchase another vehicle a better price at Hiley. When I got to the dealership, the car I was quoted a price on was sold. I was given the option to purchase another vehicle with more features, but at the same price quoted on the one that sold. Of course I took the offer. Both Aaron and Doug were professional, courteous and accomodating. Very good experience. More

Hiley Mazda provided me with an overall great new car buying experience. All were exceptionally professional, indulging, technologically advanced and friendly. The Dealership provided me with outstanding buying experience. All were exceptionally professional, indulging, technologically advanced and friendly. The Dealership provided me with outstanding quality of service through the whole experience. From the very start with my internet research I was impressed with the quality of the website. This experience continued with the phone contact where Scott Landua expressed a genuine interest in me and my endeavour. The negotiations were always professional while Scott and Melvin were always engaging. I travelled over 600 miles from El Paso, Texas to Hiley Mazda of Hurst. I would do it again based on the manner the people at Hiley Mazda treated me. More

This was a standard auto purchase. My only concern was the way the finance guy worked with us. His practice of giving us a monthly payment then explaining all the add-ons he included was very dis-honest. the way the finance guy worked with us. His practice of giving us a monthly payment then explaining all the add-ons he included was very dis-honest. I would have appreciated it if he was up-front, gave us the APR on the credit, then discussed what we could include for warranties and the cost of them. More

I filled out some info. online for a vehicle (around 11:00 am), and within minutes, Aaron (online sales) gave me a call. His demeanor was very energetic, friendly, and determined. I filled out the loa 11:00 am), and within minutes, Aaron (online sales) gave me a call. His demeanor was very energetic, friendly, and determined. I filled out the loan application on-line as Aaron recommended. Aaron also asked when would it be convenient for my husband and I to come by and look at the inventory. I was at work but my husband would be off work soon and could go. My husband went, asked for Aaron, and by the time I got off work (at 6:30 pm), my husband had been informed of all needed information to make a decision and seal the deal. By the time I arrived at the dealership, I had been approved for financing, made a final decision on the vehicle i wanted, did a test drive, and within 20 minutes, I was done signing all my paperwork etc. Moreover, the finance company included a 5 year/100,000 mile warranty for a very good price. This is the best car buying experience I have had in my life, thanks to Aaron and Jack, and the rest of the friendly staff at Hiley Mazda of Hurst. More

Working with Nic Zaha, I did not feel as though a "salesman" was trying to sell me on a new vehicle. Nic was there to help me along the process and kept me informed with several different options. It "salesman" was trying to sell me on a new vehicle. Nic was there to help me along the process and kept me informed with several different options. It was a pleasure to work with Nic and the Hiley Mazda Team. This was the first time I had ever leased a vehicle and the entire process was a pleasurable experience. Nic was very patient with answering all of my questions and concerns and was also just as motivated to get me the deal that I wanted and not the deal that he wanted me to have. If you are looking for a Mazda or even if your not sure, stop into Hiley Mazda Hurst and look up Nic Zaha and let him assist you. You will have just as pleasurable of an experience "buying" your new car as you will driving your new car. Thank You Nic and the Hiley Mazda Team! More

I was looking for a new car and new I liked the Mazda CX7. I had previously looked at the Mazda before I purchased my last car. I never completely loved the car I purchased and in my mind I kept coming CX7. I had previously looked at the Mazda before I purchased my last car. I never completely loved the car I purchased and in my mind I kept coming back to the Mazda. The opportunity presented itself for me to look at new cars again. I had decided to again drive the Mazda and I also wanted to drive a Volkswagen. My husband and I decided to drive over to the Mazda dealership one night after it closed. We arrived just as the dealership was closing and we parked and walked in the lot to just look at the sticker prices on the cars in the lot without interacting with any employees. While all the employees were trying to get out of there as quickly as possible, Aaron Rocamontes walked over to us and asked if we needed any assistance. We advised we were in the early stages of looking for a new car. He briefly walked over and showed us a few of the CX7's and gave us his card. He asked when we would be able to come back and look in more detail. We told him Saturday morning and scheduled an appointment. Saturday morning we made plans to go to the Mazda dealership and then to the Volkswagen dealership. We arrived at Hiley around 11 a.m. We drove a couple of different CX7s and then looked a a CX9. Of course I fell in love with the CX9, however I wanted to drive the Volkswagen before I decided on a car. Well....Aaron and Melvin made us such an awesome offer on the CX9 that we COULD not leave to drive the Volkswagen. It would have been crazy to turn down the car that I loved to go and drive a car I knew nothing about! So I am the proud owner of the new CX9 and I felt like both Aaron and Melvin were wonderful people to work with. More

From the moment I walked into the door to the time I pickep up my vehicle, I received the most professional, upfront, patient, understanding courtesy for my situation. Not only did Evan keep me in the l pickep up my vehicle, I received the most professional, upfront, patient, understanding courtesy for my situation. Not only did Evan keep me in the loop the entire time, but Janelle contacted me in his sted to answer my questions. At one point, Evan even went back to work to call & update me. The mechanic & Evan both explained to me what repairs were needed & why they were needed. The gentlemen in the waiting area also took time out to talk with me & let me speak with the to kill time in waiting. Also, my car came back to me cleaner than it went in the shop. Evan spent a lot of time going back in forth with the Warranty comapany to make sure all the I's were dotted & the T's were crossed. Everytime he found out anything or had contact with the warranty co, he called me to discuss. He was very patient. I say that because I know that I am pushy, impatient and stress out over high repairs such as these. He allowed me to talk as long as I needed to & ask him as many questions that I needed too as well. If I were not moving out of state this weekend, I would not go anywhere else other than this service shop for any of my Mazda needs. In saying that, Evan made sure that I was able to get my car back sooner than later so that I can move forward with our move out of state. When I came to pick up my car, Wade spoke with me while Evan got the bill ready and he helped me realize my key wasn't turned all the way off which is why for a brief moment, the alarm wouldn't work. I feel that they went above & beyond to ensure my satisfaction. I have been in customer service for over 14 years. This place impressed me. More

He helped by responding to an email that i had sent to Hiley, by calling me. He was helpful by asking questions to my situation with my car. He greeted me promptly when i arrived for my appointment. He Hiley, by calling me. He was helpful by asking questions to my situation with my car. He greeted me promptly when i arrived for my appointment. He updated me on the results of Hiley's tech's findings. He kept me informed on the status of my car. He explained clearly the work that was done on my car. He created a good repore with me as a new customer. I will return to Hiley Mazda of Hurst, for all my future auto care needs More

We got a fair price for our trade and a great price on the new Mazda5. Billy is friendly and helpful. He and the team made the experience quick and easy. I have bought, sold, and traded MANY vehicles i the new Mazda5. Billy is friendly and helpful. He and the team made the experience quick and easy. I have bought, sold, and traded MANY vehicles in my 25 years of driving, and Hiley Mazda exceeded my expectations when compared to all the other dealerships. Nice job! More