Hiley Mazda of Hurst

JACOB UNPROFESSIONAL This salesmen lied to me, he said the car I was looking for was available, once I commuted an hour and a half from Frisco. HE WAS NO WHERE TO BE FOUND This salesmen lied to me, he said the car I was looking for was available, once I commuted an hour and a half from Frisco. HE WAS NO WHERE TO BE FOUND. His co-worked then tried to cover it up and said he was in a meeting. WHY WAS HE IN A MEETING WHEN HE HAD AN APPOINTMENT WITH ME AT 9 AM?! Then I was thrown to another car salesmen, but no that wasn't the worst part. The worst part was THE CAR WAS NOT EVEN AVAILABLE! Apparently it was sold late that night, I called JACOB at 7:30 he took my name and number, but did not bother to call me and inform me. I will not be coming back and I do not recommend this place to anyone. The is zero customer service, there is zero management, and there is absolutely zero respect. More

Very good experience I visited several dealerships. I saw a used vehicle i was interested in at Hiley Mazda. Jacob Bass was a great salesperson. I test drove vehicle an I visited several dealerships. I saw a used vehicle i was interested in at Hiley Mazda. Jacob Bass was a great salesperson. I test drove vehicle and Returned few days later to inspect vehicle again. When I wanted to purchase vehicle, Jacob and Mike in finance Dept., did a great job at getting me financed and I got my vehicle I wanted. Friendly professional dealership. My thanks to Hiley Mazda and all involved in my purchase. More

Hiley Mazda is the place to go. See Derek Haynes. Last three cars we have purchased have been from Hiley Mazda. This goes to show that the sales people are so friendly and not pushy like you get at t Last three cars we have purchased have been from Hiley Mazda. This goes to show that the sales people are so friendly and not pushy like you get at the other car dealers. Derek Haynes was no different from the previous two sales people in that he goes over the top. From the sales manager, to the techs in the garage and down to the receptionist at the front you get that feeling of being welcomed, friendly and out standing service. Mazda has been a great car and staff was part of the decision to go back to Hiley Mazda. If you need a Mazda, ask for Derek, he was a great sales person and took care of me 100%. More

best experience my first time buying a car Jacob bass hooked me up and got me into the car i wanted! And gave me a great price great customer service i would definitely recommend hiley mazda i Jacob bass hooked me up and got me into the car i wanted! And gave me a great price great customer service i would definitely recommend hiley mazda if hurst!! mike in finance was great too!! More

Value in Car and Service Working with this dealership has been a great experience for me. I had been in the market for a used car and am new to the area so I did not know much Working with this dealership has been a great experience for me. I had been in the market for a used car and am new to the area so I did not know much about the dealerships in DFW area. I'm so glad I went with Hiley Mazda of Hurst- they were so easy to work with and I got a great little car. More

Mike Schumann & Joe Parker We have bought two cars in the past two years from Hiley Mazda in Hurst and couldn't be happier. We were lucky enough to have Mike Schumann as our sal We have bought two cars in the past two years from Hiley Mazda in Hurst and couldn't be happier. We were lucky enough to have Mike Schumann as our salesman both times. He makes you feel very comfortable and tries to get you the best deal possible- even with low credit scores. When we headed over to finance we met James, who was very helpful and a pleasure to work with. We will never go to another dealership after the kindness that Hiley Mazda / Mike has shown us. Thanks so much! More

Great Showmanship! Showmanship. Me being a newly transplanted New Yorker in Dallas definetly has it's challenges in regards to transportation. I am used to being packed Showmanship. Me being a newly transplanted New Yorker in Dallas definetly has it's challenges in regards to transportation. I am used to being packed on the subways of NYC w/ hundreds of thousands of straphangers on a daily basis. So me being in Dallas got me out of my comfort zone. First of all, you need a steady, reliable vehicle in the metroplex. I went to several dealerships, but felt so naive and uncomfortable especially since this was gonna be a big decision. I've never "had" to buy a car before but "Mazda Mike" made my experience in the decision of buying a new car much more palatable (I always get nervous w/ big purchases). He said he would get my up and running and hours later I pulled out the lot w/ my new Volkswagen Jetta. I couldn't be more pleased w/ the service, hospitality & ease of my experience. I would "Hiley" recommend these guys for your next car purchase. More

They nailed it! I was in the market for a CX-5 and stopped by Hiley just for a test drive. Mike Schumann, my salesman treated me like an old friend and had me crackin I was in the market for a CX-5 and stopped by Hiley just for a test drive. Mike Schumann, my salesman treated me like an old friend and had me cracking up the whole time. The CX-5 I zeroed in on was not at my price point but Mike and Luis worked with me to make sure the deal was good to go. When my friends, co-workers and family members decide they need some fresh wheels, I'm sending them to Hiley and Mike. Buying a car should always be this fun! More

Friendly, professional service. Great Dealership! I came in with a particular model in mind, and all of my questions were expertly answered. At no point was I asked to consider anoth Great Dealership! I came in with a particular model in mind, and all of my questions were expertly answered. At no point was I asked to consider another, more expensive model (trim level, yes, but mostly because I was looking for the features on that one anyway), which is good, because I don;t like being "jerked around." As for the purchasing process, the people I worked with, Luke Thurman in particular, were very courteous and professional. I would definitely purchase from this dealer again in the future. More

Great New Car Purchase Experience Had a great experience from start to finish. Everyone was professional and friendly. Brad Craven in sales made the experience easy and answered of a Had a great experience from start to finish. Everyone was professional and friendly. Brad Craven in sales made the experience easy and answered of all our questions. He is very knowledgeable in his products which is a huge plus, especially, when its been 8 years since we had purchased a car. Joe even made financing a great experience. The employees were friendly and professional with their interactions with each other also. More