Hiley Mazda of Hurst

Customer Service at Hiley Another shout out to Darren Mitchell, used car salesman at Hiley Mazda! I purchased a 2015 CX-9 Monday of this week and discovered there was no owner' Another shout out to Darren Mitchell, used car salesman at Hiley Mazda! I purchased a 2015 CX-9 Monday of this week and discovered there was no owner's manual in the vehicle on Wednesday. After speaking to Darren he was able to get me an owner's manual within a few minutes after our call. What customer service! Thank you Darren! More

Purchased a 2014 Jeep Wrangler Unlimited.... Excellent! I found a really nice Jeep Wrangler Unlimited, used, low miles, excellent condition, called and made an appointment to test drive. Overall, the mood/ I found a really nice Jeep Wrangler Unlimited, used, low miles, excellent condition, called and made an appointment to test drive. Overall, the mood/atmosphere in the Pre Owned building was clean, crisp, and all personal interactions were professional and positive. My sales person, Missy Sarchioto, sales manager, David Weiss, and finance guy Mike Schumann were all very professional, positive, upbeat, and in general seemed very honest and caring. Seldom do you find this level of professionalism and integrity focused on customer service at all levels. I was impressed. I got a great deal, awesome Jeep Wrangler and unlike other auto purchases in the past, felt very confident and pleased with the car buying process. Thank each of you, I'll pass the good word to friends and family. More

Fast and sure with little to no pressure I had recently been hit by another motorist, and his insurance totaled out my vehicle. They had given me 2 weeks on a rental, but time was running out I had recently been hit by another motorist, and his insurance totaled out my vehicle. They had given me 2 weeks on a rental, but time was running out and I needed a set of wheels. They has a spectacular deal on a used vehicle with very low miles and I called for a test drive. I had no idea that I would drive off the lot in less than 2 hours. I couldn't have been happier. More

Service Department I have taken my daughter's Mazda Cx-7 for service several times. I want to commend Gabriel Rodriguez who has always greeted me and has been very helpf I have taken my daughter's Mazda Cx-7 for service several times. I want to commend Gabriel Rodriguez who has always greeted me and has been very helpful and professional. I have dealt with many service departments in my 57 years and Hiley Mazda is on top pf their game. I would also like to acknowledge the service tech (Robert) former Army veteran for explaining my daughter's car issues and being very professional as well Keep up the great work gentlemen! More

Good Job After 16 yrs I went to purchase a new car...And Darren Mitchell was very helpful in helping me select a new car..I'm very pleased with my purchase. a After 16 yrs I went to purchase a new car...And Darren Mitchell was very helpful in helping me select a new car..I'm very pleased with my purchase. and Darren is an excellent salesman. Thank you Hiley More

Awesome experience!!! We recently bought a new Mazda CX9 and our experience was just great! Robert was the salesperson who helped us through the process and made it a aweso We recently bought a new Mazda CX9 and our experience was just great! Robert was the salesperson who helped us through the process and made it a awesome experience. More

An excellent buying experience I recently bought a pre-owned Subaru from Hiley Mazda in Hurst. Brennan accompanied me on my test drive and was instrumental throughout the sales p I recently bought a pre-owned Subaru from Hiley Mazda in Hurst. Brennan accompanied me on my test drive and was instrumental throughout the sales process. I have to say, Brennan and the rest of the staff at Hiley were very professional and willing to accommodate my particular circumstance. It may not come as a surprise that a sales-person was willing to do what was necessary to make the sale, but I think Heather and Brennan went the extra mile to allow me to drive the car home the day I wanted to buy it. You see, I came to Hiley intending to test drive the vehicle I wanted. The Subaru lived up to my expectations and I decided to buy it. It was going to take about a week to move enough money around to buy it. Mike in finance, along with Heather and Brennan, found a clever way to allow me to drive the car home that day instead of waiting. It wasn’t necessary, expected, or a deal breaker, but it sure was a nice touch. I don’t know if I will buy another car from Hiley, but they will be the first call I make when that time comes again. More

Friendly, helpful and polite service I purchased a Mazda6 at Hiley a couple weeks ago. A very nice young man named Brennan helped me find just the right vehicle. He made the entire pro I purchased a Mazda6 at Hiley a couple weeks ago. A very nice young man named Brennan helped me find just the right vehicle. He made the entire process seem quick and painless. Probably the best experience I have ever had at a car dealership. If anyone asks me about my new car, I tell them to go see Brennan at Hiley. More

Great deal and swift sale....thanks!! Thanks for helping us get into a great car! We love it! I especially appreciate your respect for our time and getting us in and out without spending Thanks for helping us get into a great car! We love it! I especially appreciate your respect for our time and getting us in and out without spending a whole day at the dealership. Thanks again! More

Easy breezy car buying Hiley Mazda of Hurst was the best experience I've had buying a vehicle. Brennan is an awesome sales consultant by far and the entire process took like Hiley Mazda of Hurst was the best experience I've had buying a vehicle. Brennan is an awesome sales consultant by far and the entire process took like 3 hours. You rock Brennan and keep on keepin on More