Hiley Mazda of Huntsville

Best experience. I love my Mazda SUV and gave 5 stars, because I'm very satisfied. At Hiley Mazda dealership is great service, friendly and caring employees, I would I love my Mazda SUV and gave 5 stars, because I'm very satisfied. At Hiley Mazda dealership is great service, friendly and caring employees, I would recommend to anyone. I found what I was looking for. Thank you! More

Great service visit Nicest service visit I have experienced anywhere, including 13 years of Century BMW visits. Easy to schedule online. Service drop off extremely effi Nicest service visit I have experienced anywhere, including 13 years of Century BMW visits. Easy to schedule online. Service drop off extremely efficient. Beautiful waiting area with a large flat screen TV and free bottled water and coffee. Service team sent videos of walk around inspection of my car at drop off (verifies condition of my car paint in case any damage occurs during the visit) as well as one of the vehicle inspection process. This is a great idea and one I’m sure all dealers will have to start doing. I was in for a software update as part of a recall. The service visit only took 1hr 40min which I was very pleased with. Delvin Cooper is an excellent service advisor. More

Felt like our business was appreciated and stress free! Great working with Darryl Butterfield! He was very knowledgeable about the vehicle we purchased! He spent an hour with me the next day teaching me eve Great working with Darryl Butterfield! He was very knowledgeable about the vehicle we purchased! He spent an hour with me the next day teaching me everything about my purchase! More

oil change and tire rotation My experience at Hiley Mazda has always been outstanding. I have never had any problems or complaints, and my vehicle has always been serviced and re My experience at Hiley Mazda has always been outstanding. I have never had any problems or complaints, and my vehicle has always been serviced and repaired as promised More

Vastly Exceeded Expectations! My new CX-5 needed its first scheduled maintenance and had a few minor issues. I made my appointment online (got a confirmation email) and dropped my My new CX-5 needed its first scheduled maintenance and had a few minor issues. I made my appointment online (got a confirmation email) and dropped my car off (after hours) at a brand new facility that was clean, well lit and well organized. I was contacted as soon as my vehicle was ready and greeted by a service advisor (who went through all of the work that had been done) when I came in to pick up my vehicle. He then ran out and pulled my car (which had been washed) up to the door while I settled the bill. On the way home, I remember thinking I couldn't remember the last time I had such great customer service. Later that night I checked my email and had a video from Hiley showing their technician doing his once over with my car and addressing each of my concerns. Wow, I am thoroughly impressed! More

Love this place Handled everything we could over the phone and once we got there, everyone went above and beyond to educate on the product and finance process. Will Handled everything we could over the phone and once we got there, everyone went above and beyond to educate on the product and finance process. Will recommend to anyone that will listen and I work at another dealership. Hiley definitely sets the bar for everyone else. Even salesmen (and ladies) that we weren’t working with directly were very friendly and spoke whenever present. More

Excellent Periodic Service Visit Once again, the Hiley Mazda Service Team was prompt, courteous, and thorough. I really appreciated the text from the service center as they walked ar Once again, the Hiley Mazda Service Team was prompt, courteous, and thorough. I really appreciated the text from the service center as they walked around my vehicle and highlighted their findings. I also appreciate they told me what to request for my next service. Excellent experience! More

17th Mazda Worked well in getting the transaction completed. Expected a better sales price. Great new facility well laid out, clean and of course still new. This Worked well in getting the transaction completed. Expected a better sales price. Great new facility well laid out, clean and of course still new. This will be the fifth location to procure a Mazda in Huntsville, AL. More

Key Reprogramming Appreciate the quick appointment and the fast turnaround having my Key reprogrammed on the 24th . Took much less time that originally quoted saving me Appreciate the quick appointment and the fast turnaround having my Key reprogrammed on the 24th . Took much less time that originally quoted saving me 30 minutes of valuable time. Kudos to the service advisor Mr Ferguson and Service tech Mr. Bonen for getting me in and out so fast. More

Service Just an oil change and tire rotation, but Austin was great. He worked with the people doing the wash to help with a window issue. Just an oil change and tire rotation, but Austin was great. He worked with the people doing the wash to help with a window issue. More