Hiley Mazda of Huntsville

Very Impressed With New Complex I really liked the video I was sent from the mechanic who worked on my Miata. Showed me details about tire condition/brake pad thickness, and all the I really liked the video I was sent from the mechanic who worked on my Miata. Showed me details about tire condition/brake pad thickness, and all the other things he did to my car. It was a really nice touch. Delvin the service rep also gave me a very nice tour of the new facility. Enjoyed my visit very much. More

Efficient, respectful, earnest service I'm relatively new in town and was happy to have this dealership nearby to service my Mazda - especially now that it's ~130k miles in life and I'd lik I'm relatively new in town and was happy to have this dealership nearby to service my Mazda - especially now that it's ~130k miles in life and I'd like to keep it going for another 50k miles... The service dept has been efficient, respectful, earnest as they can. Some drawbacks are simply that unique parts take a little while longer to arrive in Huntsville, but the guys and gals in the shop know what they're doing and even recommend delay of some services that don't *really* need to be performed quite yet. All in all - I'll be going back, I'm sure. Also, the new dealership looks pretty great, even if you're going to just wait for service of your vehicle. More

I felt welcomed and cared for from the minute I arrived until I drove away following the service. Thanks for making what is usually a chore feel like a visit with friends. until I drove away following the service. Thanks for making what is usually a chore feel like a visit with friends. More

Very helpful I like it that the service department tells you what's wrong and doesn't try to sell you on things you don't need. I like it that the service department tells you what's wrong and doesn't try to sell you on things you don't need. More

Awesome In the past, service had been a bit of a pain to schedule, but not so this time. New facility is nice, scheduling was easy, everyone was pleasant and In the past, service had been a bit of a pain to schedule, but not so this time. New facility is nice, scheduling was easy, everyone was pleasant and bent over backwards to make the experience as pleasant as possible. Work performed appears to have been done quite well, and they washed the car to boot. Awesome experience! More

Nice and quick response to make a purchase. Mr. Ponder treated me very nicely with good responsiveness. He picked up what I wanted from the inventory and meke eccesary documents very quickly so Mr. Ponder treated me very nicely with good responsiveness. He picked up what I wanted from the inventory and meke eccesary documents very quickly so that I could finish the process in an hour or so. More

Personal touch. My Mazda Mx-5 was due for a service. It took little time to schedule. Also little time to complete. Hiley even sent me a video showing my car on th My Mazda Mx-5 was due for a service. It took little time to schedule. Also little time to complete. Hiley even sent me a video showing my car on therack with dialogue describing what was done. More

New is nice nice new facility with more room than the old sites. Shop layout looks like a professorial designer developed it. Check in was fast and friendly. nice new facility with more room than the old sites. Shop layout looks like a professorial designer developed it. Check in was fast and friendly. More

Delvin was great I had never had a car service done so fast. Delvin told me he saw I had my 9 months old son with me. He's the VIP (Delvin probably understands how tir I had never had a car service done so fast. Delvin told me he saw I had my 9 months old son with me. He's the VIP (Delvin probably understands how tiring trying to entertain a sleepy baby.) I appreciated he put more thoughts for us. More

5-star Service We've purchased two cars from Hiley Mazda in the last five years. Every contact with them has been excellent. They recently installed backseat video We've purchased two cars from Hiley Mazda in the last five years. Every contact with them has been excellent. They recently installed backseat video players in our most recent purchase and again, excellent service. Thanks to our salesman Keith Robinett who has provided such seamless service. More