Hiley Mazda of Huntsville

Very helpful and attentive to my requirements. Did not try to talk me out of what I wanted even though it was not in inventory. Salesmen were helpful and engaged. They shared my joy of getting the right try to talk me out of what I wanted even though it was not in inventory. Salesmen were helpful and engaged. They shared my joy of getting the right car for me. Very knowledgeable sales staff with a clear focus on taking care of a customer's needs and desires. The only car dealership I have ever been to where I didn't feel like I was being pressured to make quick sale. Everything was straight forward with no trickery or game playing. I was given time to make my decision and comparisons after the initial visit. The confidence in their product was evident. This is the way car dealing is supposed to be done. I have purchased from dozens of dealerships throughout the country over 45 years. None come close to this one. More

We have been dealing with this dealership through 2 changes of ownership. The Hiley purchase has brought a great change to the atmosphere at the dealership, and as the owners of 3 Mazda's this is impor changes of ownership. The Hiley purchase has brought a great change to the atmosphere at the dealership, and as the owners of 3 Mazda's this is important to us. Scott is a new salesman with the dealership and he was excellent in presenting the car and the dealership sales process. His answers to our concerns and questions regarding the car and the the price the dealership was willing to offer were sufficient to satisfy our interest and cement the sale. He was very professional and treated us with respect and intelligence. We intend to buy another Mazda from him a year from now. Chris,(I can not find his card with last name, sorry) who is actually in the used car part of the dealership, did our financing due to staffing last night, was very thorough in his explanations of what each of the financing options were. He went over in detail all of the add on products (warranty options, etc.) that were available and tailor made programs that worked for us where possible. the purchase process was smooth, comfortable, and efficient. I would give very high marks to these employees and to the dealership for hiring them. More

We attend church with Chris, the used car manager, and he mentioned to my husband about the deals with Mazda. We were looking to trade in our Pathfinder for a more fuel efficent vehicle and Chris discussed mentioned to my husband about the deals with Mazda. We were looking to trade in our Pathfinder for a more fuel efficent vehicle and Chris discussed this with my husband. We had looked at Hyundai's but Mazada had the better deal. From the time we walked on the lot to the time we left everyone was helpful and friendly. Our sales guy was Shelton and he worked hand and hand with Chris. At no time did I feel like they were pushing anything on to us that we did not want...they honored all that we requested and explained a few things we did not know. Shelton was extremely friendly and knowledgeable and he made the experience a pleasant one. Even though Chris was the Used Car manager he did not just push us off he showed us both options, new and used. I would also like to mention that all of the employees seem to be really happy working for Mazada and that says a lot to me as a consumer, especially since all of them came from other dealerships. I would also like to add that Larry was the financal person I dealt with and he was great. He did his best to make the purchase a smooth one and what I really enjoyed about him was that I did not feel like he was trying to push anything on to us that we did not need. So,thank you, to the entire crew because they were GREAT! Hiley all I can say is that by treating your employees well it shows because they are passing that on to us the consumer and that is always a win win! I will definitely go back and recommend friends and family. More

The Mazda sales staff very easy to work with and answered all questions my questions. He was NOT pushy! The finance staff made completing the paperwork simple and quick. The whole transaction took from 2 vis all questions my questions. He was NOT pushy! The finance staff made completing the paperwork simple and quick. The whole transaction took from 2 visits to the show room and a total of 3 hours from test drive, trade-in, to leaving the lot with my new ride. Best experience buying a car-EVER!!! More

My husband and I had been looking at various crossovers for several weeks when we went to Hiley Mazda. A friend of ours had highly recommended them. We really appreciated the "no hassle" experience. My for several weeks when we went to Hiley Mazda. A friend of ours had highly recommended them. We really appreciated the "no hassle" experience. My husband is not a "happy" shopper but did very well getting through the process. The sales team was very knowledgeable and willing to work with us. We both left the dealership feeling good about our purchase. I would highly recommend this dealer to a friend. More

we had just purchased our second vw but we were having problems with it,Hiley told us to bring it in and they would do what ever they could to make things right,we brought the car in and were told to look problems with it,Hiley told us to bring it in and they would do what ever they could to make things right,we brought the car in and were told to look around and see if their was something else we would like we started looking at the mazdas and sam dean came up and started answering our questions about a 2011 miata he told us to take it for a test drive,we were sold when we got back he went to work helping us to get the financing worked out,everyone at this dealership did what they could to help us and to make us happy,we drove off the lot that afternoon proud owners of a 2011 miata, a big Thanks to everyone!!! More

We always wanted a manual Miata. We requested notification if one was ever available, and received a notification the day this car arrived to the dealership. We expected to only be able to afford notification if one was ever available, and received a notification the day this car arrived to the dealership. We expected to only be able to afford a used Miata and this one was new. We decided to check it out anyways, if anything, just for a test drive. Alex let us borrow the car for the entire afternoon; we put almost 100 miles on it. We absolutely fell in love. We told Alex our budget and we tried to work it out, but, by the end of the day, we weren't able to reach an agreement. Alex said he would work more on the price point and give us a call. The next afternoon he called us in. When we arrived he was with another customer; he threw us the keys to the Miata and said "go for a drive." When we came back, he told us that he was able to get the car down to our price range. We were through finance in less than 45 minutes and on the road in our hot new car. More

We walked in to test drive a Mazda6 as part as our research for a future car. We met with Sam and told him that we were looking for a new/used car and that we were there just for a test drive. Sam w research for a future car. We met with Sam and told him that we were looking for a new/used car and that we were there just for a test drive. Sam was very friendly and answered all our questions. He did not pressure us to buy that day and offered to have us come down with other potential canidates to compare. After a few days we decided to go with the used car we originally test drove. I would recommend Hiley Mazda and sales associate Sam Dean for any future purchases. More

Sam was great to work with and made the process easy and straightforward. After meeting all the staff from the various departments I look forward to a friendly partnership with Mazda in the future. Thanks a straightforward. After meeting all the staff from the various departments I look forward to a friendly partnership with Mazda in the future. Thanks again for a great deal, I love my new car, it is everything I hoped for and more. More

It was a pleasure dealing with Scott, our sales rep. He was very knowlegable, friendly and fair. The dealership gave us a great price on our trade-in and our new car. From our first meeting until closing was very knowlegable, friendly and fair. The dealership gave us a great price on our trade-in and our new car. From our first meeting until closing, Scott and the dealership worked hard to make sure the entire process went smoothly. We definitely will use their services again. More