Hiley Mazda of Huntsville

My overall experience with Hiley Mazda was great.I purchased a 2011 Mazda 3. My sales rep. Scott Tankersley was wonderful. The process of the whole experience was very quick and thorough, I called abo purchased a 2011 Mazda 3. My sales rep. Scott Tankersley was wonderful. The process of the whole experience was very quick and thorough, I called about my particular vehicle early in the morning and by 4 i was driving off of the lot with my vehicle. Scott was very friendly he gave us a tour of all departments, and explained in detail the features of my vehicle.I could not have purchased a better car at a better price anywhere than here. Thank You Scott and the whole staff for being so kind and genuine, and thanks for making me feel comfortable when buying a new car which can be stressful. I would no doubt recommend this dealership to anyone looking to purchase a vehicle. More

Salesman was very knowledgeable and helpful in the selection of my new car. Was willing and able to answer all my question and was a pleasure dealing with. Financial representive was prompt in getting selection of my new car. Was willing and able to answer all my question and was a pleasure dealing with. Financial representive was prompt in getting my financing at a low rate even though my credit wasn't perfect. I will be dealing again when I decide to buy again and will recomend them to everyone. More

My experience at Hiley was great. The sales consultants were very imformative and courteous. I will definitely pass the good word on to my friends and family. were very imformative and courteous. I will definitely pass the good word on to my friends and family. More

Overall buying experience was great. Scott was extremely Overall buying experience was great. Scott was extremely friendly, not pushy nor hard sell and was very knowledgeable of all features of the CX-9. Overall buying experience was great. Scott was extremely friendly, not pushy nor hard sell and was very knowledgeable of all features of the CX-9. Eveyone we dealt with at the dealership was friendly and courteous. Negotiating a final price was friendly and non stressful and I felt comfortable with the agreed price. One post closing incident did come up that was fairly upsetting. The final price that we negotated included a $500 Mazda discount. After all papers were signed, sealed and delivered and the down payment check written and given to the finance manager, we were with Scott going through the new car familiarization process. The finance manager approached and said that he could not give us the $500 discount because we were not financing through Mazda. During negotiations we had been asked how we were going to pay and we indicated it would be a combination of trade-in, a down payment and the balance financed through Redstone Federal Credit Union. The finance manager even completed the Redstone loan application for us so we believe there was ample time to notify us before closing and give us a chance to back out of the deal or go ahead and accept. We believe the right thing to have done was for the dealer to honor the deal as closed or negotate a compromise, however, this was not offered and at this late date when we were ready to drive the car out, what were our choices? We wound up having to charge the $500 on our credit card resulting in a price that was $500 more that negotated. More

Friendly, competent, listened to our needs and concerns, efficient use of our time, pressure free environment.....Hiley Mazda and Mr. Tankersley were "easy" to work with during the purchase process. I would efficient use of our time, pressure free environment.....Hiley Mazda and Mr. Tankersley were "easy" to work with during the purchase process. I would certainly feel comfortable asking them additional questions at any time. A good group with a good product! More

Great experience! Scott was easy to work with and did not pressure us into the pruchase in any way. We love the car and would recommend dealing with Hiley Mazda to anyone interested in purchasing a new not pressure us into the pruchase in any way. We love the car and would recommend dealing with Hiley Mazda to anyone interested in purchasing a new car. More

Shelton was the most professional of sales associates with which I've had the pleasure of working. He was kind and courteous and demonstrated keen marketing skills, which is an asset to Hiley Mazada - a with which I've had the pleasure of working. He was kind and courteous and demonstrated keen marketing skills, which is an asset to Hiley Mazada - a job well done! More

I am and have always been so impressed with the quality customer service I've receivedc from Delman Davis. His has been kind and considerate each and every time I've brought my Mazada 6 in for servicing o customer service I've receivedc from Delman Davis. His has been kind and considerate each and every time I've brought my Mazada 6 in for servicing over the past two years. Miss Kelly Taylor also have been gracious each time I've been in the servicing center and has followed up my visit with a courtesy email. I am quite impressed with both Delman and Kelly. Mazada couldn't ask for better service representatives than Delman and Kelly. I cannot imagine purchasing my vehicles (this is my second vehicle purchased through Hiley Mazada) any place else than at Hiley Mazada of Huntsville. Thank you! More

This made the third vehicle I've bought here. This time a 2005 Jeep Liberty Renegade and everytime the service I've received is exceptional. I would recommend Shelton Lattimore and Hiley's to anyone looking 2005 Jeep Liberty Renegade and everytime the service I've received is exceptional. I would recommend Shelton Lattimore and Hiley's to anyone looking to buy a new or used vehicle. William Sheppard More

It has been almost a year since I purchased my CX-7 and I love my car. Blake Cruttenden was a great salesman who checked on me regularly for the first few months after my purchase. I felt like he took great love my car. Blake Cruttenden was a great salesman who checked on me regularly for the first few months after my purchase. I felt like he took great pride in his work and making sure I was taken care of. Word of mouth is your best advertising and I would definitely recommend my friends visiting him when they are in the market for a new automobile. I have been to the service department twice, for regular maintenance, and for the most part it was a good experience. However, the last time I called I got a voice message and after leaving my contact info as prompted, I never received a call back. I had to call again after a few days to make the appointment. More