Hiley Mazda of Huntsville
Huntsville, AL
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Keith was great at answering questions and working with us. We happened to visit on a Sunday and Keith was there and treated us as if he had always known us. They worked with us on getting the best trade-i us. We happened to visit on a Sunday and Keith was there and treated us as if he had always known us. They worked with us on getting the best trade-in value for our car. We love our Mazda 6. There was no hassle or pressure. We would highly recommend Hiley. More
Keith did a great job working with us, and showed his character in several ways. Keith ended up sharing our sale with another dealership sales employee who had briefly met with us once on a previous sto character in several ways. Keith ended up sharing our sale with another dealership sales employee who had briefly met with us once on a previous stop into the store. Then, when the paperwork resulted in a small overcharge for our purchase ($40), Keith drove to our house to deliver the overcharge to us to make the deal right. More
I had the best expierence purchasing my new Mazda from Hiley Mazda. Justin was very knowledgable, friendly, and he didn't pressure me into purchasing at all. I will be back to purchase another vehicle! Hiley Mazda. Justin was very knowledgable, friendly, and he didn't pressure me into purchasing at all. I will be back to purchase another vehicle! More
Tairon did a great job of explaining the benefits of our car not only to us but was thorough at going over how to operate everything with our daughter who will be driving it. He was informative without bei car not only to us but was thorough at going over how to operate everything with our daughter who will be driving it. He was informative without being pushy. Everyone we met at the dealership was friendly and helpful More
Mr Payne and Hiley Mazda worked with me to get the car I wanted including dealer installed options at my pace. They are "no hassle". I purchased with the COSTCO program and COSTCO required them to set up wanted including dealer installed options at my pace. They are "no hassle". I purchased with the COSTCO program and COSTCO required them to set up an appointment with me so that was the only hiccup, COSTCO was telling them to hassle me. Mr Payne and I worked that out and I will provide feedback to COSTCO to stop that hassling on their end. I had special needs on financing and title as well as assurance the warranty would be honored in Mexico. Hiley Mazda worked to resolve each issue. I am very pleased and do highly recommend Mr Payne and Hiley Mazda. More
Purchasing a vehicle at Hiley was the best experience I have had in buying a car. The customer service that I receive was beyond my imagination. My sales consultant Justin walked me through the process wit have had in buying a car. The customer service that I receive was beyond my imagination. My sales consultant Justin walked me through the process with ease and made sure that I drove off the lot in the right car. I love my car and even better the deal. More
I recently purchase my new Mazda from Justin. He as very knowledgeable and answered all my questions not to mention the good deal that I recieved. The process was made simple and fun by Justin. I will recom knowledgeable and answered all my questions not to mention the good deal that I recieved. The process was made simple and fun by Justin. I will recommend all to Hiley! More
Friendly sales associate. Good location. Decent price though, and they really worked with me on it. I bought a CX5 from them, and I don't have any regrets. Overall good shopping experience though, and they really worked with me on it. I bought a CX5 from them, and I don't have any regrets. Overall good shopping experience More
Having just experienced an unsatisfying sales experience at a nearby dealer we went to Hiley Mazda today. We were not sure we wanted to buy today. Justin and Michael were very friendly and easy going and at a nearby dealer we went to Hiley Mazda today. We were not sure we wanted to buy today. Justin and Michael were very friendly and easy going and worked very hard to meet our conditions. Were it not for their manner of customer interface we surely would have left without buying. They made the sale. Then to top it off, Blake in Finance was highly knowledgeable and entertaining and friendly. So in sum they worked with us on the price and some perks and treated us very well all the way through. This sales experience stands out in my mind as most unusual. I will surely return to Hiley. More
I thoroughly enjoyed my buying experience. The price for the CX9 was good, and the people were friendly. They weren't over bearing and I didn't feel pressured to buy. the CX9 was good, and the people were friendly. They weren't over bearing and I didn't feel pressured to buy. More