Hiley Mazda of Huntsville
Huntsville, AL
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Good experience bringing my car in for service, once again. Great customer service and I was also provided excellent information on prospective maintenance from Austin. again. Great customer service and I was also provided excellent information on prospective maintenance from Austin. More
Polite and thorough Impressed with the video provided by the technician during his inspection. Technician was thorough and gave an honest assessment during his walk-aroun Impressed with the video provided by the technician during his inspection. Technician was thorough and gave an honest assessment during his walk-around. He also pointed out a potential problem to monitor in the future. More
Excellent as usual. They always do a great job. Waiting area is very comfortable and the person who checks me in is courteous and helpful. Thanks. area is very comfortable and the person who checks me in is courteous and helpful. Thanks. More
This was my first experience with Hiley Mazda. Everyone was extremely courteous and my salesperson Darryl Butterfield was amazing. I would highly recommend this dealership and Darryl. was extremely courteous and my salesperson Darryl Butterfield was amazing. I would highly recommend this dealership and Darryl. More
Great Service I bought my 2018 CX-9 from Hiley and have all of my service completed there. The Service Department (thanks Delvin Cooper) schedules me right away, t I bought my 2018 CX-9 from Hiley and have all of my service completed there. The Service Department (thanks Delvin Cooper) schedules me right away, the car is looked at (usually early), and they video the inspection and provide real-time comments...thanks, Ed Caudle. I strongly recommend Hiley's Service Department! More
Mike Reed was a great sales person Bought my truck over the Internet and he took care of the rest. Excellent job When I got there everything was done ready to go the Internet and he took care of the rest. Excellent job When I got there everything was done ready to go More
Outstanding Service The service department went out of their way to help this customer. I was impressed with the service department video explaining the service provided. The service department went out of their way to help this customer. I was impressed with the service department video explaining the service provided. Also, the video offered suggestions for future automobile service. More
These guys are always so friendly and super helpful. My oil change was completed quickly! Great service providers! Thank you to everyone at Hiley Mazda! oil change was completed quickly! Great service providers! Thank you to everyone at Hiley Mazda! More
Great Service Department Was met getting out of car (drove into Service Dept. covered entry) by Service Rep. Had scheduled online and appointment was in system. Rep. advised w Was met getting out of car (drove into Service Dept. covered entry) by Service Rep. Had scheduled online and appointment was in system. Rep. advised what was due, what would be done and what would be checked. Advised if anything other than due items needed attention he would consult with me prior prior to performing repair. I spoke with Keith in Sales a bit about the CX 30 and was given key to explore one. Returned key and made some coffee with help of Service Rep as maker was one I had not encountered before. I sat down with my book to begin my wait. I had not finished my coffee when Rep. said I was ready to go. Serviced and washed car was waiting for under canopy. Fast and great service. Web discount had been applied to invoice as promised. BTW seats in waiting area are much more comfortable than old facility. Nice upgrade all around. More
Great experience I really enjoy getting my car serviced at Hiley Mazda. They check everything and catch problems before I have to deal with them. Everything was expl I really enjoy getting my car serviced at Hiley Mazda. They check everything and catch problems before I have to deal with them. Everything was explained carefully, and even enjoyed the video from the service bay. Good job all around. More