Hiley Mazda of Huntsville
Huntsville, AL
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2015 Mazda CX5 Ed and Justin were very knowledgeable about the vehicle and answered all my questions and more. The thing that set this car buying experience apart f Ed and Justin were very knowledgeable about the vehicle and answered all my questions and more. The thing that set this car buying experience apart from any other is the respect and no high pressure tactics. I have had my vehicle for just a little over a month and love it. The paperwork went smooth and all in all I am one happy Mazda owner. I would recommend Hiley Mazda and associates to all my friends Have not had any service work yet but believe it will be a good experience also. More
2015 Mazda 6i Touring Keith was very courteous and low pressure. He knew the major and minor attributes of the Mazda 6. The price quoted with my 2002 Camry trade in and loy Keith was very courteous and low pressure. He knew the major and minor attributes of the Mazda 6. The price quoted with my 2002 Camry trade in and loyalty discount (Mazda 3) was fair. He completely answered all the questions my wife and I asked. I bought a Mazda 6i Touring. Keith provided a very thorough tutorial on the electronic features of my new car. He even set up the Bluetooth and all my contacts. The level of service was above and beyond the usual expectation level. I travel a lot to teach and consult, and have driven new models of Camry, Fusion, Passat, Malibu and Altima. The Mazda 6i outperformed all of them and was far more economical and had superlative handling/ I would not hesitate to endorse and recommend Hiley Mazda and Keith Robinett with regard to price, customer relations and business practices. Bruno Wengrowski, Madison AL More
Great Service We traveled from Chattanooga to see a used Jeep we had seen on the Hiley website. Keith was very helpful and a pleasure to work with. A surprisingly We traveled from Chattanooga to see a used Jeep we had seen on the Hiley website. Keith was very helpful and a pleasure to work with. A surprisingly quick transaction, and our daughter was thrilled with her jeep. Thanks so much!! More
Love my new Mazda3 HB Earl White is a fantastic, friendly salesman. He is very knowledgeable about the vehicles and is not pushy. If you go in to buy, ask for Earl. Earl White is a fantastic, friendly salesman. He is very knowledgeable about the vehicles and is not pushy. If you go in to buy, ask for Earl. More
First Mazda Tairon was exceptional in providing a great experience with our first Mazda purchase. Even with our 2 year toddler along for the car buying trip, Tair Tairon was exceptional in providing a great experience with our first Mazda purchase. Even with our 2 year toddler along for the car buying trip, Tairon never missed a step and handled everything with friendliness and kindness. It was a pleasure to have had him as our salesman. More
CX-5 For My Son I've purchased a vehicle at this location before, which was then under another name. I came back because of the people that we dealt with (Reggie was I've purchased a vehicle at this location before, which was then under another name. I came back because of the people that we dealt with (Reggie was our 1st Salesman) at the dealership. They were very friendly, positive and ethical. Why not try them again? This time we worked with Keith Robinett, and once again, he made the process and decision making easy, hassle free and as non-intrusive and stressful as this type of transaction can be. Melvin and Tairon also stepped up and represented the Hiley Group as true professionals, and as cordial as they could be. The experience with the sales team was exceptional. And then of course, comes the paperwork. To my delight, Reggie was the financial guru, having been promoted some time ago. His guidance and education of the process to my son Marcus was great, and put us both at ease, which is hard to do when it comes to me spending money. Overall, this is an outstanding team, and the Hiley Group should be happy and proud to be represented by such quality people. My next car search, new or used will begin at Hiley, and Keith. Give them a shot, and you will not be disappointed. More
Do not buy a used vehicle from them My husband and I bought a 2008 GMC Acadia on April 5, 2014. We had a very nice sales person (Brandon Garcia). The Business manager was great and every My husband and I bought a 2008 GMC Acadia on April 5, 2014. We had a very nice sales person (Brandon Garcia). The Business manager was great and everyone else we came in contact with was nice too. Brandon told us they would throw in a warranty with the car. We assumed it was free since it was "thrown in". But when we signed the papers it was an additional $2800. Fast forward 8 days and the transmission is going out. So thankfully we have this $2800 warranty because we now have to get the transmission replaced. My husband called the warranty place and they said to take it back to the original dealer that we bought it from. We called Hiley and they said they will not work on it, take it to GMC (which I would prefer because they know what they are doing). So, all in all I am very disappointed with this experience. I feel like they knew something was wrong with this car before they sold it to us. And seeing that we only had it 8 days when the trouble started, it seems like they would try and make the situation right with us. More
After dealing with a plethora of car dealerships, I was very frustrated with my offers and used car dealers. Luckily, I chose to visit Hiley Mazda. Hiley was a different experience than the other dealershi very frustrated with my offers and used car dealers. Luckily, I chose to visit Hiley Mazda. Hiley was a different experience than the other dealerships I had been looking to do business with. From the moment I started interacting with Keith Robinett, I felt as though he wanted to do business with me. I didn't get this feeling because he seemed eager to scam me or over charge me. He honestly wished to make a deal that could be of mutual benefit to me and the dealership and had the power to negotiate with me until that point was found. This was a low pressure situation with a salesman who was knowledgable on his product. I now have a fully functioning car in my drive way that I paid less than KBB suggest retail price for. I recommend doing business here and choosing Keith Robinett as your sales man because I am confident you will have the same feeling, if you choose to do so. More
This was my first time buying a car on my own and it was a very easy and comfortable experience. Tairon Payne was excellent hellp and wonderful to work with. He was very friendly and made selecting and buyi a very easy and comfortable experience. Tairon Payne was excellent hellp and wonderful to work with. He was very friendly and made selecting and buying my car a breeze. I would definitely recommend Hiley Mazda in Huntsville. More
My name is Frank and I visited Hiley Mazda for the first time today. My wife and I took a test-drive in a Mazda 3 and we were impressed with the vehicle. The handling and comfort was superb. Tairon was ve time today. My wife and I took a test-drive in a Mazda 3 and we were impressed with the vehicle. The handling and comfort was superb. Tairon was very friendly and courteous, demonstrating his keen knowledge of all aspects of the vehicle's standard and optional features. It was an enjoyable experience and we came home with a new Mazda 3. More