Hiley Mazda of Huntsville

Easy experience Keith Robinett made this experience extremely easy. Wholeheartedly recommend working through him for your next purchase on the internet or at the dea Keith Robinett made this experience extremely easy. Wholeheartedly recommend working through him for your next purchase on the internet or at the dealership. Check out Mazda financing as well. Kevin Breuers Decatur, Al More

Keith is the kind of person you want to buy a car from From the beginning, Keith Robinett was professional, friendly, straight forward, and knowledgeable! He searched all the options for me and let me deci From the beginning, Keith Robinett was professional, friendly, straight forward, and knowledgeable! He searched all the options for me and let me decide! Never once did he pressure us! We actually bought our pretty Mazda over the internet/phone. I have never done this before but Keith walked us through everything - He even met us 1 1/2 hours away to deliver the car! I highly recommend you call Keith and buy from Hiley! Hiley and Keith made buying my 16 year old her first car affordable and easy! Excellent car buying experience in all respects!! More

Great first car buying experience - Highly Recommend Keith was friendly and straight forward from the start. He came down to a reasonable price and was no nonsense on the financing rates. We found a sm Keith was friendly and straight forward from the start. He came down to a reasonable price and was no nonsense on the financing rates. We found a smudge on the car that we couldn't get off and he took it to to the back and returned it with the spot removed. The car I drove to the dealership had a tire that was a little on the unsafe side (belt showing), so he jacked up the car and replaced the tire with the spare himself. He found us some discounts and even offered to drive several hours so my co-signers would have less inconvenience. At no point in time did I start to get the "something about this is fishy" feeling that I get at so many dealerships. More

Keith made this purchase easy and pleasant. Highly recommend asking for Keith. My son totaled his new vehicle, so this could have been extremely stressful. Keith was very knowledgeable, frie Highly recommend asking for Keith. My son totaled his new vehicle, so this could have been extremely stressful. Keith was very knowledgeable, friendly, and zero pressure! He listened to what I wanted and needed. He understood that safety was my major focus so it became his focus as well. My 21 year old daughter spent the day car shopping with me and at the end on the day, she questioned why so many people dislike car shopping. She actually enjoyed the process. Keith took the extra time to show her a vehicle on the sister lot that she is interested in purchasing after college graduation....next year! Above and beyond and willing to take the extra time....that is how I would describe Keith. Finance/paperwork process was also quick and painless. Thanks! More

Friendly and laid back Let me preface this review by stating that I was shopping with my father who is a quadriplegic. I'm sure no one at Hiley has dealt with a customer who Let me preface this review by stating that I was shopping with my father who is a quadriplegic. I'm sure no one at Hiley has dealt with a customer who can't even drive before, so our experience was probably a new one for everyone. We went in on a chilly Tuesday morning and were immediately greeted by Earl White. We were there to look at two specific vehicles. Earl took note and quickly headed off to find what we were looking for. Due to my dad's disability, Earl brought the vehicles into the bay for us so we could look at them without being fully exposed to the elements. I eventually took the second vehicle a 2015 CX-5 for a test drive, but before we left, Earl made sure my dad was going to be comfortable while we were out. The whole experience was really easy and laid back. Earl was very knowledgeable about his product and explained things well. Blake in financing was also very helpful, extremely patient while Dad signed papers to the best of his ability, and not pushy at all when we explained we were right within our budget and weren't interested in the add-ons. Overall I was very impressed with the dealership. If I had one complaint, it would be that things seemed to take a long time to process once we decided to buy. This is most likely due to the unusual nature of the sale since my father was the one purchasing the vehicle and cannot drive. More

Knowledgeable, helpful sales personnel Needed to replace a vehicle for my wife and ended up in the small SUV category. Sales persons took the time to explain features in good detail, demon Needed to replace a vehicle for my wife and ended up in the small SUV category. Sales persons took the time to explain features in good detail, demonstrating them on separate test drives for myself and my wife. Going through the purchase process was straightforward, and after purchase received a very thorough walk-through of operational procedures -- again, with a sales person. Based on this experience, easy to recommend these folks. More

Very attentive Keith at Hiley Mazda sold us a 2014 Subaru XV Crosstrek. He responded to a Christmas Day email that we didn't expect a response to until the next day. Keith at Hiley Mazda sold us a 2014 Subaru XV Crosstrek. He responded to a Christmas Day email that we didn't expect a response to until the next day. We went into the dealership and bought the car on Saturday. Very easy process. Keith is a super guy and we'd buy another car from him any time. More

Friendly, no-pressure experience We were looking to upgrade our 2007 Honda CRV and Keith Robinett suggested to us the 2015 Mazda CX-5. We test drove the vehicle and enjoyed it a lot. We were looking to upgrade our 2007 Honda CRV and Keith Robinett suggested to us the 2015 Mazda CX-5. We test drove the vehicle and enjoyed it a lot. He and his team worked very hard to get us an agreeable price based on our budget and was very accommodating with our down payment and trade-in vehicle. This is the second car we have bought from Mr. Robinett and we returned to him for our latest purchase due to the great experience we had when purchasing a 2012 Mazda 3. We will keep him and Hiley Mazda in mind for any future car needs. More

No Pressure Purchase After 12 years of owning a Mazda Tribute, which I loved and had no problems with, I felt it was time to purchase a new vehicle. I researched for over After 12 years of owning a Mazda Tribute, which I loved and had no problems with, I felt it was time to purchase a new vehicle. I researched for over a year and had decided on a Mazda CX5. I have owned 3 previous Mazda's with very good results. After retiring and moving from the Birmingham area, I made contact with the closest Mazda dealer which was Hiley Mazda in Huntsville Alabama. I spoke with Keith Robinett over the phone and from that point on the decision to purchase the Mazda CX5 was pretty much decided. I told him I wanted a no pressure sale, and that I had done lots of research and I wanted to drive to Huntsviile and test drive the vehicle. He arranged everything around my schedules. I was impressed with the dealership and the friendliness of the employees. Mr. Robinett answered my questions, worked with my budget, and calmed the nerves of a person who had not had a car payment for a long time. The manager, the finance manager and Mr. Robinett were all very considerate and spent the time necessary with me to ensure I understood the process and I never felt the pressure that I have felt from dealerships before. This went a long way in my decision to buy from Hiley Mazda. I would recommend this dealership and most definitely Mr. Robinett . More

Highly recommend Easy, simple process with honest people. Worked with Keith & Scott but impressed with entire team from management to finance. Highly recommend this Easy, simple process with honest people. Worked with Keith & Scott but impressed with entire team from management to finance. Highly recommend this dealership & the sales team I worked with. 1st car buying experience don't regret. More