Hiley Mazda of Huntsville
Huntsville, AL
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Professional and courteous service I was interested in buying a manual transmission Mazda 3 s GT and Ernie Wright at Hiley Mazda did his best to find it for me in the color I wanted (a I was interested in buying a manual transmission Mazda 3 s GT and Ernie Wright at Hiley Mazda did his best to find it for me in the color I wanted (a somewhat rare combination). He even drove to Birmingham to get it for me. I liked his courteous and professional approach and his patience in answering all my questions. All in all a low stress car buying experience! More
Keith is a Rockstar I have been leasing a 2015 Mazda CX-5, which Keith helped me with. This may or may not be a great analogy, but to me, Keith is like an excellent wait I have been leasing a 2015 Mazda CX-5, which Keith helped me with. This may or may not be a great analogy, but to me, Keith is like an excellent waiter. He is never in your face or in your way, but as soon as you have a question, he's right there with the answer. He doesn't wait until you've just taken a bite and ask you how everything tastes in passing. He never interrupts your conversation to recite the day's specials. He just makes you feel calm, comfortable, and as though things are under control. He really seems to understand what it's like to be in the market for a vehicle, and he's ready to help you by supplying the information you need to make an informed decision. If you're like me, you do your research before you ever contact a dealership (which is probably why you're reading this). When I talk to somebody like Keith, I already have some idea of what I want, but I probably have a few more questions. I also just want to actually experience the vehicle and get a feel for it. Keith does an excellent job of giving you all the information you need and all the space you need to let things sink in. In my case I knew what I wanted and why, and I was ready to move quickly. I was in and out within just a few hours, largely thanks to Keith's knowledge, professionalism, and easy-going style. He even helped me get my phone synced up with the vehicle after the sale was all done and I was ready to drive off. It was calm, relaxed, AND quick. How often do you see those words applied to a car-buying experience? More
Pleasant and friendly staff Keith Robinett is like going to a cousin (one you like) to buy a car. It was a great experience! I would recommend seeing Keith for your next purchas Keith Robinett is like going to a cousin (one you like) to buy a car. It was a great experience! I would recommend seeing Keith for your next purchase! More
Very Refreshing Experience!! Keith Robinett is truly a "breath of fresh air"!! He is authentic in his friendliness, and truly enjoys finding out what people want, then doing his Keith Robinett is truly a "breath of fresh air"!! He is authentic in his friendliness, and truly enjoys finding out what people want, then doing his best to fill that need. He doesn't try to "move you to another vehicle" or push you into a decision you are not ready to make. My wife and I were very impressed that he informed and educated us on the vehicle, provided us with several payment options, and did not insist that we make a decision right then. We went back to Murfreesboro, TN and came back the next day with a positive decision we were both happy with. More
Warm professionalism Wonderful experience. Salesperson very knowledgeable and genuine. No pressure to buy. Excellence in all aspects. I Would highly recommend to anyone co Wonderful experience. Salesperson very knowledgeable and genuine. No pressure to buy. Excellence in all aspects. I Would highly recommend to anyone considering a new Mazda. More
Great Auto buying experience!! Me and my wife bought our new 2016 Mazda 6 from Hiley Mazda. We were both very pleased with the service. The sales associate, (Jennifer Bethig) was Me and my wife bought our new 2016 Mazda 6 from Hiley Mazda. We were both very pleased with the service. The sales associate, (Jennifer Bethig) was very helpful. No pressure sales tactics at all. She just allowed us to judge for ourselves to whether we felt it was right for us or not. Thanks Jennifer! This is the first Mazda we have ever owned and so far it's been a pleasure driving it. It's just ashame they don't make full size trucks. That would definitely be my next purchace from Mazda unless I decide later to get another car. Either way. I'll be back to purchace another Mazda from Hiley. Feels like family there!! : ) Thanks Hiley!! More
Friendly and Professional Service Ernie Wright and the other staff I spoke with were all very pleasant to work with. We had productive discussions and within a short time found the veh Ernie Wright and the other staff I spoke with were all very pleasant to work with. We had productive discussions and within a short time found the vehicle that matched up very well with my interests. I would highly recommend these good folks for your next car purchase. More
Mazda I really enjoyed the friendliness, and the hospitality of Keith Robinett. I enjoyed the entire experience. He was very helpful and worked hard to get I really enjoyed the friendliness, and the hospitality of Keith Robinett. I enjoyed the entire experience. He was very helpful and worked hard to get a payment that I could afford. He did not force me to look at anything else, and he was wonderful. I would recommend him to family and friends. More
Exceeded expectations We got a good price on our new CX-5, a good price on our trade-in, and never felt "pressured" by Keith. Keith even offered to meet outside normal busi We got a good price on our new CX-5, a good price on our trade-in, and never felt "pressured" by Keith. Keith even offered to meet outside normal business hours to accommodate our schedule. He knew his product and did an excellent job explaining the options on our new vehicle. I highly recommend Keith and Hiley and plan to return when we purchase our next vehicle. More
You won't regret buying cars from Keith! I purchased my first car at Hiley Mazda. Mr. Robinett met me with a smile and worked tirelessly to get me a great deal on a fairly new car. It was in I purchased my first car at Hiley Mazda. Mr. Robinett met me with a smile and worked tirelessly to get me a great deal on a fairly new car. It was in great condition and he was able to get the payments down to a price that I loved! I realize that the process of buying a car can be one that is hours long, but with the great customer service he displayed, it seemed like a matter of minutes! He made me LOVE Mazdas! My car couldn't be more perfect for me! More