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Hiley Mazda of Huntsville
Huntsville, AL
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
May 14, 2018
Buying was a pleasure An automobile is, after a home, the biggest investment you'll make. It is an understatement to say that I was dreading buying a new car. I knew from m An automobile is, after a home, the biggest investment you'll make. It is an understatement to say that I was dreading buying a new car. I knew from my research what I wanted, and found my local dealership, Hiley Mazda. The sales and business teams at Hiley Mazda are personable, knowledgeable, and set me at ease right away. They made the process quick and easy, and turned a moment of anxiety into pure joy over my new car. Thanks to Darryl Butterfield, Michael Ponter, and Kolin Mittiga. More
by CIMHsv
Employees Worked With
Darryl Butterfield, Michael Ponter, Kolin Mittiga
March 04, 2018
Great car buying experience I had a great experience buying my new CX-5. Michael Powell was very knowledgeable and helpful throughout the process. I really appreciate not have to I had a great experience buying my new CX-5. Michael Powell was very knowledgeable and helpful throughout the process. I really appreciate not have to deal with high pressure sales tactics. More
by James09
Employees Worked With
Michael Powell
January 18, 2018
Excellence professional expedited service! I have made three purchases with Hiley Auto and have been very pleased with the speed of service and the excellent knowledge of Tairon, my salesman. I I have made three purchases with Hiley Auto and have been very pleased with the speed of service and the excellent knowledge of Tairon, my salesman. I will continue to do business at this dealership due to the quality and professionalism. More
by Anthony G
Employees Worked With
Tairon Payne
January 15, 2018
Excellent customer/buyer service !!! I would like to thank Brad Wilhite and all managers of Hiley Mazda of Huntsville for excellent customer service I have got while purchasing my new Ma I would like to thank Brad Wilhite and all managers of Hiley Mazda of Huntsville for excellent customer service I have got while purchasing my new Mazda-CX-5 this last Saturday. They worked in very professional manner and showed honor and respect to me as a customer. They sold me car that was exact match of what I need and paper work was easy and very quick. I would highly recommend Brad as car sales man to other potential customers and I am looking forward to have all my Mazda's service done at Hiley Mazda of Huntsville. Thank you very much for all you done for me! Victoria Burks More
by victoriaburks
Employees Worked With
Brad Wilhite
October 20, 2017
Love my new CX-9 Thanks Hiley Mazda for a great experience trading in my current car and leasing a new CX-9. Thank you also to salesman Bill Smartt. You helped me find Thanks Hiley Mazda for a great experience trading in my current car and leasing a new CX-9. Thank you also to salesman Bill Smartt. You helped me find the perfect size SUV with the features I wanted. I love the heads up display and the navigation system is great. Have a feeling this won’t be my last CX-9. More
by Cx9BE
Employees Worked With
Bill Smartt
September 29, 2017
Easy and efficient When I was recently looking for a car, I contacted many other mazda dealerships in a 250 mile radius of Nashville. Keith Robinett contacted me immedia When I was recently looking for a car, I contacted many other mazda dealerships in a 250 mile radius of Nashville. Keith Robinett contacted me immediately via email and didn't pressure me at all. He was by far the easiest to work with of all the sales personnel with whom I was in contact. He answered every question quickly and efficiently. I would absolutely choose Keith again, and I would recommend him to my friends and family. More
by JacquiB
Employees Worked With
Keith Robinett
September 29, 2017
New Mustang Owner Thanks to Michael Powell and Greg Wallace, I'm now the proud owner of a beautiful convertible Mustang. I never thought I would ever have a car this ni Thanks to Michael Powell and Greg Wallace, I'm now the proud owner of a beautiful convertible Mustang. I never thought I would ever have a car this nice, but Michael and Greg helped make it happen. Michael was very professional, friendly, and relatable, and personally washed the car because the detail people had already went home for the day, and told me I could bring it back to have it properly detailed when I had the time. My wife also commented on how incredibly fast, easy, and smooth the entire process went. From the test drive to the paper-work, everything was quick, easy, and hassle free. I'm definitely going to recommend this place to any of my friends and family who may be looking for vehicles in the future. More
by tgc1988
Employees Worked With
Michael Powell, Greg Wallace
September 21, 2017
Bill Smartt is the best! Bill Smartt is excited and ready to help the people of the Tennessee Valley find their next vehicle at Hiley Mazda of Huntsville! He will work hard t Bill Smartt is excited and ready to help the people of the Tennessee Valley find their next vehicle at Hiley Mazda of Huntsville! He will work hard to find the vehicle that best suits your budget and lifestyle! More
by 697800ndm
Employees Worked With
Bill Smartt
August 27, 2017
Poor service I brought my daughters mazda 6 in for repair on August 12,2017. Guess what? It's still being repaired as of August 26,2017. They repaired the rear bra I brought my daughters mazda 6 in for repair on August 12,2017. Guess what? It's still being repaired as of August 26,2017. They repaired the rear brakes and rotors after we heard grinding noises. The air and radio worked alternately. So we paid $125.00 for a diagnostic test. Which revealed the battery had a bad cell. We paid $140.00 for a new battery.Total cost for repairs almost $1000.00. Drove the car for 2 days and the car wouldn't start. Took it back to the dealership and was told it needed a camshaft sensor. We had to wait a few more days for that part to come in because someone ordered a pcm not a camshaft sensor. We had that replaced. Cost about $100.00. Drove the car 1/2 mile from the dealership and the engine light came on. Also the car began to jerk. Turned around and took the car right back. We were then told the car needs a transmission control module. Cost $840.00. We have waited a little over 2 weeks to have the car repaired. When we asked twice on two separate repairs for a loaner car we were told they were all out. When it's all said and done we will have paid almost $2000.00. Still waiting. Car is supposed to be repaired on Monday August 28,2017. Praying for the best. We are broke and very disappointed. More
by Wanna Drive
Employees Worked With
Delvin and Wesley. Also spoke with the service manager but unfortunately I didn't write down his name
August 13, 2017
Mazda Purchase Tairon is the reason I returned to Hiley to buy my next car. He is very knowledgeable and passionate about the cars he sells. He is willing to work Tairon is the reason I returned to Hiley to buy my next car. He is very knowledgeable and passionate about the cars he sells. He is willing to work with any budget and did not push a car I did not want. More
by jb1502
Employees Worked With
Tairon Payne
