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Hiley Mazda of Fort Worth

Fort Worth, TX

4.8
65 Reviews

9000 West Fwy

Fort Worth, TX

76108

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Showing 65 reviews

March 23, 2023

Exceptionional services. The best experience I have had in purchasing a new car. Samantha Steel is honest, patient, did not waste my time and knows the vehicle inside and out More

by Carolyn.Sczepanski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Steel
August 30, 2022

#1 - best communications in the car buying experience #2 - time spent at dealership was minimal; including Finance #3 - No up selling; this alone will make me come back #4 - the people; nothing but p More

by trentrnld313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steel
Mar 14, 2023 -

Hiley Mazda of Fort Worth responded

Thank you for your feedback. We take customer service here very seriously.

August 29, 2022

Sam-I can't say enough good about her! She and Rusty changed something I absolutely dreaded (car shopping in general) into a very positive, even pleasant, experience! She was personable, More

by aprilcockburn15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Rusty
August 29, 2022

Every part of our buying experience at Hiley Mazda was excellent! Sam Steele, our sales lady was friendly, helpful and answered our million questions with a great attitude. she stayed in touch without bei More

by katyroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steele
Mar 14, 2023 -

Hiley Mazda of Fort Worth responded

Thank you 'Katyroberts' for your feedback we truly appreciate it!

August 29, 2022

Very knowledgeable salesperson and friendly Finance staff. Clean showroom! Very accommodating, friendly and helpful staff! More

by Gail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Cheyane.
Mar 14, 2023 -

Hiley Mazda of Fort Worth responded

Thank you Gail we appreciate you!

August 27, 2022

Samantha went above and beyond to help me get the car I wanted! Excellent purchasing experience! More

by Frogonalog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steele
August 22, 2022

Great experience from start to finish with Samantha Steel, Tim Chapman, and Brandon Russell. Thank you. More

by lmw0309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steel, Tim Chapman, Brandon Russell
Aug 22, 2022 -

lmw0309 responded

Thank you for the great experience. Mike and Karen Wilson

July 10, 2022

Awesome people, friendly, very comfortable to work with. Sam Steel is the best. Very professional and understanding of my needs. More

by BrettJetton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Steel
March 25, 2022

We bought two cars from Samantha at Hiley. She was an absolute pleasure to work with and we couldn't be more pleased with the cars we got and the ease of the whole process! More

by kyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steel
March 19, 2022

This dealership is fairly new and they have an outstanding team. Samantha Steel is an amazing sales consultant. She went above and beyond to find the exact vehicle we were wanted to buy. Not only More

by Visceritis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Steel
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