Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hiley Mazda of Fort Worth
Fort Worth, TX
65 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 65 reviews
October 13, 2024
They offers great financing deals but just like other dealerships, they includes extensive addons and its pain in the xxx to negotiate them off. Questionable ceremic coating, forced you to buy their tint dealerships, they includes extensive addons and its pain in the xxx to negotiate them off. Questionable ceremic coating, forced you to buy their tints(pre-installed), service plan, extended warranty, etc More
by esjai
Employees Worked With
notsure
October 08, 2024
Samantha is the best auto salesperson I have ever had. She was so friendly, professional & helpful through it all. She made me feel so welcome and relaxed. I will certainly refer anyone I know to Samanth She was so friendly, professional & helpful through it all. She made me feel so welcome and relaxed. I will certainly refer anyone I know to Samantha if they are looking for a new car. More
by Mark McKinley
Employees Worked With
Samantha Steel, Chris Carter
September 30, 2024
I had a very good experience at Hiley Mazda of Fort Worth when purchasing my new car. Samantha Steel was a pleasure to work with—super helpful, nice, and overall great. Great dealer and dealership to buy fro when purchasing my new car. Samantha Steel was a pleasure to work with—super helpful, nice, and overall great. Great dealer and dealership to buy from! More
by Hassan Akhtar
Employees Worked With
Samantha Steel
September 30, 2024
Sam was an absolute pleasure to work with! She is extremely personable, knowledgable, technically competent and thorough. Sam answered all of our questions and addressed our concerns. This She is extremely personable, knowledgable, technically competent and thorough. Sam answered all of our questions and addressed our concerns. This is the best dealership I have ever worked with. From walking in the door, where I was greated by Sam, to her collaboration with the Manager and Financial Team member was impressive. We were able to complete all required steps in record time. She is definately a self started and loves the company and provides nothing less than Exceptional Customer Service. I had no intention of buying a new car right now, just shopping, but thanks to Sam I now have one. I look forward to doing my vehicle service at this dealership and will buy here again should the need arise. Sam really is a Superstar!!! More
by Wendy Lu
Employees Worked With
Samantha Steele, Finance and Manager
August 27, 2024
Sam was my salesperson of choice, due to her reviews on Dealerrater. I certainly wasn't disappointed! She was charming, and very knowledgable about her product. The car I was interested in was just sol Dealerrater. I certainly wasn't disappointed! She was charming, and very knowledgable about her product. The car I was interested in was just sold, so Sam convinced I was better to get a new vehicle. The new car had an excellent price, and my trade-in was a quite fair value. Thanks, Sam! More
by Nicky0344
Employees Worked With
Samantha Steel and Chris Carter
July 31, 2024
Sam really went above and beyond for us! We weren’t expecting to walk out with a new vehicle, but she made it happen! The process was a lot easier than we could’ve ever expected. Her custome We weren’t expecting to walk out with a new vehicle, but she made it happen! The process was a lot easier than we could’ve ever expected. Her customer service is unmatched. We are now proud owners of a 2024 cx90! Thank you Samantha! More
by Felisharstafford
Employees Worked With
Samantha
July 28, 2024
Samantha Steele has given us the best sales experience we have had since buying our first car 30 years ago. The whole sales process was easy and smooth. My next car will again come from Samantha at Mazda. have had since buying our first car 30 years ago. The whole sales process was easy and smooth. My next car will again come from Samantha at Mazda. More
by sevlopez
Employees Worked With
Samantha Steele
July 26, 2024
We purchased a Mazda CX 70 in July from Hiley Mazda. I would rate our experience as excellent. Sam was our sales person and she was great! Answered all our questions and was very knowledgeable about the I would rate our experience as excellent. Sam was our sales person and she was great! Answered all our questions and was very knowledgeable about the Mazda brand. She made our purchase experience easy and fun More
by Happy customer
Employees Worked With
Sam
