Hiley Mazda of Arlington

My expierence at Hiley Mazda was very positive. They provided prompt replies to emails and were helpful. I never felt pressure to buy and settled at a good price without a lot of haggling and gimics. Th provided prompt replies to emails and were helpful. I never felt pressure to buy and settled at a good price without a lot of haggling and gimics. They were very informative and courteous through out the whole process. More

I had researched different vehicle types and decided to purchase a Mazda. I contacted Hiley through the website and Kenneth promptly called me. We were able to talk about vehicles in inventory and agree on purchase a Mazda. I contacted Hiley through the website and Kenneth promptly called me. We were able to talk about vehicles in inventory and agree on a price within a matter of a few, no-haggle minutes. I was able to pick up my car the following morning. Mr. Clark, the sales manager and financing managers were all very personable and easy to work with. This is one of the best new car purchase experiences I've had since purchasing my first car almost 40 years ago. Hiley, you are the best! More

This was my second experience buying a car through Hiley and the second experience was even better than the first. I could not have asked for a more professional and helpful team. I would highly recommend H and the second experience was even better than the first. I could not have asked for a more professional and helpful team. I would highly recommend Hiley and the team members (Keith, Taylor, Seth and Marcus) that were provided to help my Husband and Myself purchase our first new car together. Thank you Hiley Mazda, I look very forward to buying car number three from you in the future. Sincerely, Kyle & Deanna Waltisperger More

Every service visit given EXCELLENT attention to my concerns by, CLAYTON BECHNER. Also high praise to service mgr, Chuck Peretti. Every request given & acted upon with the highest degree of profes concerns by, CLAYTON BECHNER. Also high praise to service mgr, Chuck Peretti. Every request given & acted upon with the highest degree of professionalism & concern in meeting my service needs. Clayton is a take charge, get the job done, eliminating hassels for the customer ( me ). Over the years, having experience with dealerships service depts. Clayton represents the standard by which service advisors should be judged & trained. When I pick my Mazda up from service I know I have received the best service I can expect. More

I Found myself in a situation where my 12 year old Jeep Liberty Threw a rod, and I was forced to find another Vehicle. Because I was a victim of the poor economy a few years ago I found myself unemployed Liberty Threw a rod, and I was forced to find another Vehicle. Because I was a victim of the poor economy a few years ago I found myself unemployed for 8 months, which in turn ruined my once Perfect Credit. These to issues combined were indeed what I Thought to be the "Worst Case" scenario for having to buy a car and frankly to me certainly a case for some embarrassment. I could not have been further from the truth, or should I say the Hiley Mazda truth. To be honest I really was looking for a Nissan Juke, or something close to it and was not really sure what I could get, being my situation. I did speak to another dealer, but they just didn't seem to care to even talk to me, let alone even try to see what they could do and for over a week and a half I went with unreturned e-mails and voice mails. A very good friend sent me to Walter and Ken at Hiley Mazda, and after one e-mail and a phone call, Ken Jumped on the task of: 1. Getting me approved - Check 2. Finding me a car that I would be happy with, and feel good about the purchase - Check Oh, and did I mention all this happened in a span of about 6 hours! So, that was Wednesday, and by Saturday morning I was at the dealer, picking up my "New to Me" 2010 Mazda 3, which I do already like,and I am sure I will grow to love after I have gotten over the lose of my Jeep (We, were together for 12 years) They delivered the car Freshly Cleaned and Shiny with a full tank of gas, and also helped me to get the Jeep from my house in Rowlett to Arlington. I absolutely could not be happier with the quality and service "With a Smile and a Handshack" that I received from Ken and Walter, that I would absolutely refer as many people as I can to them and feel good about it! More

Worked with Rocky Acosta week of 6/3/13 on a used vehicle a Nissan Rogue for my husband to drive back and forth from work, which we purchased this vehicle on 6/7/2013. While at the dealership signing this p a Nissan Rogue for my husband to drive back and forth from work, which we purchased this vehicle on 6/7/2013. While at the dealership signing this paperwork and Rocky being such a great salesperson to work with (Not the typical pushy car salesperson you don't like working with), I saw the new Mazda 6 and fell in love with it. As we were walking out the door with our Nissan Rogue, I asked Rocky to work me up a deal on the Mazda 6 and I would come back in the following week to trade in my VW beetle. Rocky started on it right away and emailed me with all of the information that I had asked for and we started the processed. If Rocky hadn't been so great, personable, friendly, and no pressure I would have never had traded by Beetle. I wasn't looking to trade my Beetle or even interested in a new car. But, I did like the looks of the car and new that Rocky wouldn't be pushy so I felt that it was a good time for me to look at trading. Great Experience and Rocky is a great Salesperson and should be a manager if not already. Great Experience!!!! More

This car buying experience has been the best we have ever had! We visited a few other dealerships after starting at Hiley Mazda, but were thoroughly dissatisfied... We quickly decided we wanted to go back to had! We visited a few other dealerships after starting at Hiley Mazda, but were thoroughly dissatisfied... We quickly decided we wanted to go back to Hiley. Rodney Gayle was our salesman, and he did a fantastic job...We showed up late afternoon on a Saturday and he stayed there with us until the deal was finished. We will definitely be returning to Hiley Mazda and asking for Rodney for our next experience. Thanks! More

the sales person did everything to put in a car i had no credit but he worked and worked and i drove out in a new mazada 3 and im very happy with it credit but he worked and worked and i drove out in a new mazada 3 and im very happy with it More

I usually dread going to buy cars because it takes all day but the whole process was very efficient from sales to accounting. I highly recommend Hiley Mazda! day but the whole process was very efficient from sales to accounting. I highly recommend Hiley Mazda! More

The entire experience was far too long, but everyone was really friendly and i love my new car. They explained things precisely and seemed to care about the customers. really friendly and i love my new car. They explained things precisely and seemed to care about the customers. More