Hiley Mazda of Arlington

Excellent! Enjoyed working with Quincey! My friend had such a good experience buying from Hiley Arlington last summer that she referred me and we drove 175 mile Enjoyed working with Quincey! My friend had such a good experience buying from Hiley Arlington last summer that she referred me and we drove 175 miles from Abilene, Texas to buy my new CX-5 which we ordered over the phone. Quincey, as well as the service and finance departments delivered beautifully according to all that was promised. Couldn't have asked for a better car buying experience! Will definitely tell my friends! More

Great Customer Service My overall car buying experience was great. The customer service was phenomenal and I really like the car I bought. Quincey was very helpful and di My overall car buying experience was great. The customer service was phenomenal and I really like the car I bought. Quincey was very helpful and did everything he could to make sure I found the right car for me. Something affordable and looks nice. I really appreciate everyone who played a hand in helping me get my new car. More

A wonderful Car buying experience: I submitted my information online by going through AAA to get a discount on the car I was interested in. Not only did Quincy Martin call me in 5 minu I submitted my information online by going through AAA to get a discount on the car I was interested in. Not only did Quincy Martin call me in 5 minutes to discuss the deal that I wanted with my online submission, but he also offered me an even lower deal. Since I had my own bank financing, Hiley Mazda of Arlington gave me a discount on the extended warranty and a lower percentage rate to finance through them. I am beyond content with my new 2015 Mazda3. My son and I are very, very happy customers and will return in a few years when it is time to get a second car. More

Nice people, fast service and good price I got an online quote from Quincey and it was good, so I went straight to the dealership with the quote and out the door I go with my Mazda3. No haggl I got an online quote from Quincey and it was good, so I went straight to the dealership with the quote and out the door I go with my Mazda3. No haggling, no headache. Quincey was friendly and courteous. I would recommend Quincey and Hiley Mazda for another vehicle in the future. More

THANK YOU HILEY MAZDA OF ARLINGTON!! We have had a Mazda 3 since 2010 and have experienced nothing but EXCELLENT AND COURTEOUS SERVICE! We had the car in for service , which was past the We have had a Mazda 3 since 2010 and have experienced nothing but EXCELLENT AND COURTEOUS SERVICE! We had the car in for service , which was past the warranty. However, because we had maintained the proper service with the Hiley Dealership over the years on a consistent basis, Shane and Kelly in the service dept. were able to get it totally covered. I was given a brand new loaner car to drive to work so I was not out any inconvenience during the repair time, which gave us NEW CAR FEVER!! Right before the car was ready, a nice young man, Quincey Martin called and offered us a very fair Trade-in for our car!! Because Quincy was very professional and was not pushy, we took a look and upgraded our Mazda to a 2015 CX5 the next day!! Quincy is a young man, with a great future ahead of him. I can say the whole team of Service, Sales, Finance was SUPERIOR and we highly recommend YOU experience THE HIGHLY MAZDA TEAM IN ARLINGTON, TEXAS! Our experience in the Finance Dept with Jeff Warfield was easy and comfortable and treated us with the utmost respect and professionalism. THANK YOU HILEY MAZDA FOR A GREAT EXPERIENCE!! Mary Jane and John More

"On the Road with two new cars" I'm 75 years, and believe me in the course of my life time I've bought many vehicles and dealt with a lot of car dealers. I can honestly say I've neve I'm 75 years, and believe me in the course of my life time I've bought many vehicles and dealt with a lot of car dealers. I can honestly say I've never been treated with more respect and consideration. I know they have to deal with quotas but I felt like I was more than a number. I was so impressed with the dealership and the Mazda 5 that I purchased two for our family. We're all very happy. A big thank you to the staff of Hilley Mazda. O.L. Payne More

Would not honor internet price and tried to rip off on trade Spoke with Alvin Peter on the phone before making the 45 minute drive up there and was assured they would be able to assist in my goal of buying the c Spoke with Alvin Peter on the phone before making the 45 minute drive up there and was assured they would be able to assist in my goal of buying the car I wanted. After deciding on the car and finally coming back with numbers, the trade value they were giving me was ridiculous, but the price of the car and the "add ons" to the price of the car were even worse. The website clearly stated 2 specials, 1 for $500 off for President's Day and the other $500 off if trading in a Honda, which I have a 2011 Honda Accord. The numbers, of course starting with the price of the car was clearly not what was advertised on the internet, which I showed him. Then there was a $598 charge for "add ons", which he explained were the tint and something else that I don't recall. I stated that I was not paying for the "add ons" because I did not ask for anything to be added to the car, I was buying the car as it was on their car lot. He later tried to tell me that the Specials advertised online were already adjusted in the price shown on line. I then asked how that could be due to not everyone trading in a Honda, to which he had no reply. Walter was, what I can only assume as the manager of which Peter was speaking town that "special" office they have to keep the tally of cars sold etc. To which I can only assume has some sort of percentage gaged in for how much money they ripped off that each of those poor individuals. More

Excellent Experience My son and I went to Hiley Mazda to get a different car for him. Darren was the sales person who greeted us and was the absolute best! He wasn't pus My son and I went to Hiley Mazda to get a different car for him. Darren was the sales person who greeted us and was the absolute best! He wasn't pushy and wanted to get everything right, including a payment we could afford. He settled the deal and handed us off to Mike Schumann in Finance who did even more to get us and even better rate and therefore a better payment than what we agreed to. Usually when buying a car, you expect to come away paying more than you expected, but with this team we came away paying LESS than what we agreed on originally! When does that ever happen? You gotta shop for your next car here! More

I love my new car! Service was fast and simple. Best service I've experienced in a long time. Quencey Martin was awesome! Very nice guy, very helpful, and very professio Service was fast and simple. Best service I've experienced in a long time. Quencey Martin was awesome! Very nice guy, very helpful, and very professional. I love my new car! More

Easy buying I was lucky enough to collaborate this buying experience with Quincey Martin who thoroughly explained every feature of my car. He definitely brings th I was lucky enough to collaborate this buying experience with Quincey Martin who thoroughly explained every feature of my car. He definitely brings the true meaning of going that extra mile. My experience was pleasant easy smooth transaction. I asked what I wanted and Quincey Delivered. 2 thumbs up for this experience! Great job, Quincey! More