Hiley Mazda of Arlington

Excellent customer service! Walking into the dealership of Hiley Mazda of Arlington , Mike Wilkerson, known as "Mustache Mike" helped us from the beginning to end of our car buyi Walking into the dealership of Hiley Mazda of Arlington , Mike Wilkerson, known as "Mustache Mike" helped us from the beginning to end of our car buying experience. It was the best car buying experience I ever had. He was very helpful and thoughtful throughout the whole process. I would definitely recommend him. Thanks Mike! More

From test drive to ownership a very pleasant experience. Ryan met me with a smile and proceeded to show me the features of the Miata MX-5. As a first generation Miata owner I was very skeptical of the improv Ryan met me with a smile and proceeded to show me the features of the Miata MX-5. As a first generation Miata owner I was very skeptical of the improvements of the 4th generation. As we talked and a great test drive, I was impressed and sure I wanted one, but was not educated or committed at that point. As I was leaving, Carlos stepped in and gave me a few options to think about. I knew I would be back and when I was able to stop back in Carlos (Ryan's day off) was able to set me up with the car I wanted and both Carlos (on his day off) and Ryan was there when I picked up the car. Walter checked in to make sure everything went to my satisfaction. The thing I appreciated most is they were attentive, helpful and not overly pushing me into buying before I was ready, or buying more car than I desired. Thank you for a great test drive and buying experience! More

Great experience! Carlos was wonderful to work with! He was very knowledgeable of the trim levels and features of the car I purchased. I would recommend Carlos to anyon Carlos was wonderful to work with! He was very knowledgeable of the trim levels and features of the car I purchased. I would recommend Carlos to anyone in the market for a Mazda or VW. The entire staff at Hiley Mazda contributed to making my car buying experience a great one! More

Very Helpful and knowledgeable about the vehicle. I had checked this dealership on line. I had identified a vehicle and made a call to set a time to visit. I talked to Mike Wilkerson and set an appo I had checked this dealership on line. I had identified a vehicle and made a call to set a time to visit. I talked to Mike Wilkerson and set an appointment. The car was ready when I arrived. I drove the car and Mike was willing and could answer my questions. It had been a while since I had purchased a car and Mike made the process easy. The financial process was also agreeable. More

Great purchase expreience I brought my vehicle in for service but I had a more serious problem. I was introduced to Mike W.IT was a pleasure working with him,he was very knowle I brought my vehicle in for service but I had a more serious problem. I was introduced to Mike W.IT was a pleasure working with him,he was very knowledgeable about the vehicle.He answer my questions and concerns that I had.The transactions with Mike,Kevin Valdes and Kathy McKinney was smooth they made it a great experience to purchase a car. Thanks to all of you. More

GREAT CUSTOMER SERVICE I WENT INTO THE MADZA DEALERSHIP BY REFERRAL OF A FRIEND . UPON DRIVING INTO THE DEALERSHIP, WE WERE GREETED BY SOME NICE SALES MEN . KEEP IN MIND THA I WENT INTO THE MADZA DEALERSHIP BY REFERRAL OF A FRIEND . UPON DRIVING INTO THE DEALERSHIP, WE WERE GREETED BY SOME NICE SALES MEN . KEEP IN MIND THAT I HAD BEEN TO OTHER DEALERSHIPS IN THE AREA AND WAS DISAPPOINTED & FIGURED I WAS GOING TO GO HOME EMPTY HANDED ( NO CAR ) . CARLOS CAME OVER TO ME AND MY FRIEND AND ASKED US WHAT TYPE OF VEHICLE WE WERE INTERESTED. CARLOS HANDLED MY VEHICLE PURCHASE DIFFERENTLY THAN OTHER SALES PEOPLE. HE ASKED WHAT OPTIONS I WAS LOOKING FOR INA VEHICLE FIRST. THEN, HE STATED HE WANTED ME TO SIT IN THE CAR I AM INTERESTED IN FIND THE ONE I LIKE, THEN WE WILL TALK NUMBERS. CARLOS WORKED THE NUMBER AND I HAVE A CX-9 THAT I AM LOVING . HE IS MY HERO!! FOR ANYONE LOOKING FOR A CAR , AND HAVE GAVE UP HOPE. I SUGGEST THEY GO TO MADZA OF ARLINGTON & ASK FOR CARLOS. More

Excellent experlence from beginning to end. I had a five star experience from the beginning to end. I was in dire shape to get a vehicle with the misfortune of being in accident two months .All I had a five star experience from the beginning to end. I was in dire shape to get a vehicle with the misfortune of being in accident two months .All dealerships I went to said it couldn't be done. But Marty ,Jennifer, Walter and last but not least my salesman Adrian Rivera got it done . I would highly recommend Hiley Volkswaen Arlington. Professional service all the way .God Bless You all . More

Excellent job Carlos did a great job he explained every thing clearly and didn't waste our time like other sales man that I deal with before in other dealers Carlos did a great job he explained every thing clearly and didn't waste our time like other sales man that I deal with before in other dealers. Thank you Carlos for your help More